What Merchants Think

The "SEA Post Purchase Survey App" is well-received by merchants, who appreciate its ease of use and effectiveness in gathering customer insights. The app is commended for its straightforward setup and functionality, particularly as a free tool. Many users have highlighted the responsiveness and helpfulness of the customer support team, which has contributed to a positive overall experience.

Key Strengths

• Easy to set up and use.
• Effective in collecting detailed customer insights.
• Outstanding customer support with quick response times.
• Simple and user-friendly interface.
• Useful as a free survey tool.

Common Concerns

• Limitations in reordering survey questions efficiently.
• Lack of flexibility in timing adjustments for surveys.
• Manual setup required for certain features.

Final Thoughts

Overall, the "SEA Post Purchase Survey App" is a highly regarded tool for merchants looking to integrate post-purchase surveys into their stores. Its ease of use, combined with exceptional customer service, makes it a recommended choice, particularly for those starting with survey tools. However, there are areas for improvement in terms of flexibility and efficiency in feature management.