This survey tool is really good. I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours. Support is on the ball and will reply within a few minutes, and is very knowledgeable. Changed my original rating from 5 to 3 after using the reporting and analytics. Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

This survey tool is really good. I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours. Support is on the ball and will reply within a few minutes, and is very knowledgeable. Have yet to use the survey analysis reporting tools

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I'm excited to have this feature up and working on my site!

Very positive experience. Customer support is quick to respond and resolve issues. Highly recommended!

Great support and an easy setup! The team got me up and running right away, and the app looks fantastic on my Thank You page. They were patient and very helpful throughout the process. A special shout-out to Iris, who guided me through the setup with such professionalism and kindness. Highly recommend this app and their support team!

Extremely easy-to-use, we were able to set up a post-checkout survey within a matter of minutes and customise it to our needs, and Iris from the support team was very prompt and helpful when it came to exporting the data!

Great, easy-to-build app. I’ve also reached out to their support team a few times, and Avery has helped me more than once. Every time, he’s been super helpful, friendly, and just overall amazing to chat with!

Great support, easy to use app. I'm always satisfied with the support I receive from Avada, their team is great. The SEA survey app is seamlessly integrated with so many features. I don't have any complaints.

Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support. Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!

We were looking for an app to make a survey after the purchase and to have one for the exit intent. Both are possible, and you can even target buyers of certain products. Had some questions when setting up the first survey and Penelope was very helpful. Thanks again for your great support!