SEA Post Purchase Survey App

Develop by Shopify

$49-$139

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Understand customers by attribution survey

Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

About SEA Post Purchase Survey App

Launched Dec 09, 2024

Built by Shopify

Address

Albuquerque, NM, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Post purchase surveys: Unveil actionable insights with analytics, without distraction for customers

SEA Post Purchase Survey helps you gather valuable customer feedbacks from 8+ question types & NPS. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights.

Target right customers: Use tags, visited pages, and products to target
Distribute surveys: On-site, exit intent or post purchase like thank-you page
Visualize results clearly: Analyze responses with analytical charts and reports
Automate with Shopify Flow: Add surveys to your tech stack
Work with all email apps: Effortlessly add survey to any email to customers

Pros

Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
Dynamic questionnaires that support diverse question types, including star-rating and short answer
Centralized management of surveys with detailed response tracking for actionable insights
Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
Helps understand customers better with focused attribution surveys
Simplified measurement of customer satisfaction with number scale-based questions

Cons

May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
Potential learning curve associated with managing all features and customizing templates effectively
Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives

Top Helpful Reviews

DemmyLab

Nov 24, 2025 on Shopify

Very positive experience. Customer support is quick to respond and resolve issues. Highly recommended!

BK Books

Sep 02, 2025 on Shopify

Great support and an easy setup! The team got me up and running right away, and the app looks fantastic on my Thank You page. They were patient and very helpful throughout the process. A special shout-out to Iris, who guided me through the setup with such professionalism and kindness. Highly recommend this app and their support team!

Eco Chic Retail Ltd

Aug 18, 2025 on Shopify

Extremely easy-to-use, we were able to set up a post-checkout survey within a matter of minutes and customise it to our needs, and Iris from the support team was very prompt and helpful when it came to exporting the data!

[vrsn]

Aug 12, 2025 on Shopify

Great, easy-to-build app. I’ve also reached out to their support team a few times, and Avery has helped me more than once. Every time, he’s been super helpful, friendly, and just overall amazing to chat with!

8760

Aug 09, 2025 on Shopify

Great support, easy to use app. I'm always satisfied with the support I receive from Avada, their team is great. The SEA survey app is seamlessly integrated with so many features. I don't have any complaints.

Absolute Level Up

Jul 15, 2025 on Shopify

Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support. Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!

SanerNatur.ch

Jul 10, 2025 on Shopify

We were looking for an app to make a survey after the purchase and to have one for the exit intent. Both are possible, and you can even target buyers of certain products. Had some questions when setting up the first survey and Penelope was very helpful. Thanks again for your great support!

Aroma Concepts

Jun 26, 2025 on Shopify

I had a great experience with this app — it’s smooth, efficient, and very easy to use. Special thanks to Kevin and Anivia for their outstanding support throughout the process. They were incredibly responsive and helpful, making the setup seamless. Highly recommended!

Joel's Place | Meet Shop Eat

Jun 18, 2025 on Shopify

The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.

Orford Refrigeration

Jun 10, 2025 on Shopify

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate. I contacted support to see if they could edit some code to make it more personalized for our branding. I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

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