A great surveys app that integrates very easily. Excellent analytics and ease of reviewing survey responses. Support is very knowledgeable, personable, and fast - a huge plus. All said, we would love to see the Order Status Page and all surveys be customizable in terms of colors and branded elements.

Super easy to set up, integrated well into our checkout process, resulted in a majority of our customers taking our survey. When I had questions, the team was super responsive and very helpful!

A helpful app to encourage customers to let you know what would make the buying experience better with quick and highly responsive support. Thank you.

The trial was great to get to know the product! We really enjoy the product especially for the cost! We were using a different product a while back and it got very costly very quickly. With the site updates we're making and extensive acquisition we're driving, the post-purchase survey has come to be a great tool for us!

This app delivers incredible value and performs just as well—if not better—than premium alternatives. The user-friendly interface makes setup a breeze, and the customer support is outstanding. Stu from the support team went out of his way to assist with a complex customer tagging system we needed, ensuring everything worked seamlessly. Beyond impressed with both the functionality and service—highly recommend!

App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring.

The app is easy to use, offers great features, and helps us gather valuable customer insights. After some initial setup difficulties, the support team was extremely helpful and resolved our issues quickly. We highly recommend this app to anyone looking for a reliable survey tool! ⭐⭐⭐⭐⭐

We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.

We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!