Everytime i have a problem , the team are quick to resolve for me , thanks Vien for sorting it out , cheers

Love this app, and all the support agents are super helpful. I worked with Arven today and he was great

Vincent was great to deal with. Prompt response time, pleasant and helped me out quickly and efficiently. He was easy to understand and addressed my issue. I would highly recommend Yotpo, so far great.

Honestly, I have been pleasantly surprised how responsive support is and generally obvious to use the platform is. I know they recently cut some support staff so I hope this isn't a dated take, but every time I've needed help it's been incredible. Product also does what it needs to.

I recently had the pleasure of working with Vincent from Yotpo Support on a fairly complex issue involving Yotpo Reviews. From the moment we connected, Vincent was professional, courteous, and incredibly knowledgeable. He quickly understood the problem and resolved it efficiently, walking me through each step with clarity and confidence. It’s rare to experience this level of customer support—especially when the issue isn’t a simple one—but Vincent handled it flawlessly. Great communication, fast resolution, and genuinely helpful. Huge thanks to Vincent and the Yotpo team!

I just dealt with John N Ruzsel regarding some reviews I lost when accidentally deleting a product. John went above and beyond to assist me and even did a facetime to walk me through the steps. I know Yotpo can some times be more costly than other review services, but this is the type of support that keeps us a loyal customer. Thank you John, you did a great job and you resolved my issue very quickly.

We ran into a problem connecting Yotpo with Shopify and Ruszel was amazing! He was very easy going with us and help us to understand the issue. Thanks Ruszel ;) you´re the very best!!!!

This app is intuitive, and displays reviews in real time. I like being able to send emails to consumers to request reviews and being in control of the content. their customer service is great as well I've worked with several of their customer service reps who are all super responsive. Being able to chat in real time is a game changer. Thank you to Claire and to Reymond N who helped me with my theme issues!

I signed up with Yotpo for Walmart product syndication and paid $10,000 in advance. They assured me my products would be listed and synced with Walmart. After months of waiting, nothing was delivered. Communication was slow, and every update felt like a delay without real progress. I would not recommend them for Walmart syndication. Don’t paying anything yotpo. now yotpo can’t do walmart syndication anymore . if you fix possible fix my accounts and syndication old reviews .

I needed to ask for support for the feature, and Vincent C. was very swift to respond, polite and knowledgeable. My quaestion was answered immedatly and I am very satisfied with the help I've received