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Yotpo: Product Reviews App logo

Yotpo: Product Reviews App

Develop by Yotpo

$15-$119

/ Month
Free plan available
  • Verified
  • Collect and display customer content across the buyer journey.

    Social media integration
    Customizable review widget
    Ai-powered widgets
    Google seller ratings
    Smart filters
    Sms and loyalty synergies
    Seamless shop app integration

    About Yotpo: Product Reviews App

    Launched Nov 14, 2011

    Categories

    Built by Yotpo

    Email :

    [email protected]

    Address

    233 Spring St, New York, NY, 10003, US

    Website Privacy policy FAQ
    Zotabox: All in One Marketing logo
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    • Free Plan Available
    • Verified
    • Sponsored

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    Introduction Video

    Description

    Collect and display product reviews and ratings to showcase social proof and build trust.

    Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests, SMS, and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with SMS, Email, and Loyalty.

    Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests, SMS, and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with SMS, Email, and Loyalty. more
    • Collect product & site reviews on auto-pilot with email templates & SMS requests
    • Display eye-catching reviews and use Smart Filters to build trust
    • Stand out in search with Google Seller Ratings and Google Shoppable Ads
    • Add beautiful, customizable review widgets (carousels, AI summaries, & more)
    • Easily sync reviews to and from other platforms (TikTok, Walmart, & more)

    Tutorial Video

    Pros

    • Collect and display customer content across the buyer journey
    • AI-powered reviews widgets to gather high-quality product reviews
    • Partner integrations for displaying reviews on social media and search engines
    • Synergies between SMS, loyalty, and subscriptions
    • Customization options for the reviews widget
    • Smart Filters to display relevant content
    • Effortless syncing of reviews with the Shop app
    • Versatile display options including photo and video reviews
    • Various ways to collect reviews including automations and social media UGC
    • Outstanding customer support, often praised by users

    Cons

    • High dependency on customer support for implementation and problem resolution
    • Issues with importing reviews from other platforms
    • Some users experienced delays and unresponsiveness in customer support
    • Possible technical challenges for smaller businesses
    • Some users faced persistent plugin issues even after app installation

    Top Helpful Reviews

    Delamere Design

    Jul 19, 2025  on Shopify

    I spent four months evaluating options before selecting this company to manage product reviews for my business. I’m a paying client, and the onboarding experience has been unacceptable. On day one, I received four different onboarding templates from three different support reps. There was no consistent guidance or version control. I was asked to complete onboarding materials that turned out to be incorrect, and had to redo them multiple times based on conflicting instructions. The platform's email delivery system shows messages as “delivered,” but test results show that emails are not actually sending. The failures are related to improper DMARC authentication and misconfigured CNAME records. As a result, there is no reliable way to confirm whether customers are receiving emails, or if those messages are branded or compliant. During setup, the system also sent out duplicate review requests to customers due to conflicting onboarding inputs. That issue took 24 hours to resolve. Additional issues include: Support replies take 24 hours, even for setup-critical questions Help documentation frequently leads to 404 errors There is no self-service path for resolving basic issues This is not acceptable performance for a paid service. I cannot recommend this provider based on the current state of their operations.

    COSRX Official

    Jul 16, 2025  on Shopify

    I received exceptional assistance from John Gatchalian. He genuinely took the time to help resolve our website issues and monitored the situation until everything was fully resolved. John's dedication, responsibility, and commitment to customer service truly stood out. We're very grateful for his support!

    Belle & Mr. Tom

    Jul 15, 2025  on Shopify

    I was having a hard time finding the code to delete the Reviews Carousel I had put in the wrong place on my website. I contacted Yotpo support and Vien Saints E very quickly resolved my problem in just a few minutes. I am so thankful for the quick response!

    Zoefull

    Jul 08, 2025  on Shopify

    Great customer support service. John G. was very helpful and kind, and helped me resolve my issue quickly:)!

    Miss Satin

    Jul 04, 2025  on Shopify

    One of the bast app to generate easy ROI. SMS Are so powerful and this app help us to set up everything easily at low cost.

    Snack Owl

    Jul 03, 2025  on Shopify

    At first, we were having issues with the syndication of our reviews, and the process was moving quite slowly. Doner P from Yotpo Product Reviews took the time to look into what was causing the delay and made sure to speed things up by re-running the backfill process and ensuring everything was properly set up. He was very helpful and communicative :)

    Kiyonna

    Jul 01, 2025  on Shopify

    Amazing customer service support from Ruzsel, J today!! We always wanted to be able to feature reviews on both our regularly priced and sale priced SKU. John helped me through the super easy steps. Was very patient and was able to make sense of all my questions.

    Ancient + Brave

    Jul 01, 2025  on Shopify

    The live chat support is great with Yotpo. Massive shout out to Doner P who was able to find the solution for an issue I was having

    VueBaby

    Jun 27, 2025  on Shopify

    just an amazing experience!!! Jeorge Kenneth basically helped me set up everything in my store and went above and beyond until i was happy!!!!!!!!!

    d'Ania

    Jun 24, 2025  on Shopify

    I had an issue with product matching in my Yotpo catalog, and Jeffrey M was incredibly helpful from start to finish. He patiently walked me through the verification process, reviewed my uploaded file, and even ran a manual query to double-check everything. He confirmed the identifiers were correct and explained the dashboard update timeline clearly. Super professional, polite, and responsive — made the whole experience easy and reassuring. Thank you so much, Jeffrey M!

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