It has been a bit confusing to get started. They want me to rate them and i havent even seen the app in action. I like the UI and it seems user friendly. I upgraded the app to get my SHOP APP reviews pulled in, but they arnt pulling in. so far this is what i think of the app.

It is doing pretty well so far. I would say a good feature to add would be a follow up email if they don't leave a review on the initial email. I have a product that typically doesn't get used right away. I would also say the template editor for the emails is pretty basic. It would be nice to have a function where they can contact us before leaving a review if they are having a problem.

The app is well built and functions much better than other mainstream apps. Their service is also stellar too, taking care of issues and even helping with styling questions.

Never too late to get started with Junip! Whether it's to import old reviews, from another site or manually, or followup with customers for reviews, Junip offers a very intuitive way to do this important work

you're paying for the response time, great product, excellent back end, well coded machine that does only good things for your store. Don't sleep on what reviews can do for you on Shopify OFF of shopify with integrations with google store and meta.

They are so helpful. We are new to reviews, and they have guided it step by step in best practices. Their customer support is top-notch. Any question will be answered with so much care!

I didn't realize customers have to verify their review by email which feels like an extra step not everyone will want to take (or know they have to do) but I do appreciate that the app has a mostly free option with very customizable interfaces!

Onboarding was very smooth, and migrating from our previous reviews platform. Malvina was there to provide support every step of the way and make the process super simple. We are very happy with Junip and highly recommend it!

Junip is a great partner and super responsive. Any time we have questions, their customer service reps go above and beyond. Love working with them! And love that they are now integrated with TikTok Shop!

I have used a couple of different review apps before and Junip comes out on time! Their pricing is fair and their customer service is top notch. I appreciate the easy to use platform and they are always adding new features.