Ease of use is great, love that. Very simple, however, and you can't customize the emails to include links or offer non-product incentives (like free downloads) to users. There are ways to bypass this, such as going through Shopify Flow, but it's not intuitive or straightforward. I wish there were more features or customizations available, but these don't seem to be available, even on higher paid plans.

very simple to set up, transparent pricing structure, and all of the features we had with our legacy enterprise reviews app before migrating over. Speaking of, migration is a breeze

great app, within 1 week we have gotten 7 reviews already. testimonials are key to consumer trust in a product.

App functions and looks great. Easy to setup and use. Customer service is top notch. I needed help with something and within a few minutes I was on a call with Junip. Would def recommend this app.

We've absolutely loved working with Junip so far! The demo process was super smooth—every question we had was answered clearly, and they helped us find the perfect plan for our needs. Onboarding was a total breeze, and Malvina has been an absolute joy to work with. She made everything simple and easy to follow, and she's been checking in regularly to make sure we're all set and supported. Excited to keep building together—highly recommend Junip!

Great. I am new and excited to see how this will assist my brand. Customer service is great and helpful.

A really good review app and well priced so no matter where you are in regards to your store it has a lot to offer. Support goes above and beyond for any issues you may be having whether it be installation or use.

This was a first time purchase from Mack Weldon; I bought briefs; however, based on the size chart they were too large; I decided to return for a full refund; the quality was great - the comfort was just not there for me. The return process could not have been easier or more customer friendly; it was such an easy return; I returned all the pairs except the one I had tried on, which they said to keep, and I received a full refund in a few days; no hassle, no aggravation; they did exactly what they said they would - full refund guarantee if not satisfied. Great experience!!!

Junip has been extremely easy to integrate with our Shopify site. Not only that, but their team of onboarding experts was extremely supportive in getting us correctly set up. Would highly recommend for product reviews.

We've had a great onboarding experience with Junip! Leah has been extremely responsive and helpful, including redoing our imports a couple of times due to technical issues from our previous partner. Highly recommend - one of the easier tech transitions I've done in my career.