Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Rating

Rating

7,069 Reviews
9.2
4,263 Reviews
9.6

Pricing

Pricing

  • $15-$119 / Month
  • Free Plan Available
  • $14 / Month
  • Free Plan Available

Features

Features

  • Social media integration
  • Customizable review widget
  • Ai-powered widgets
  • Google seller ratings
  • Smart filters
  • Sms and loyalty synergies
  • Seamless shop app integration
  • Customizable discounts
  • Review collection automations
  • Social proof enhancement
  • Automatic review requests
  • Customizable app branding
  • Multiple display options
  • Photo/video feedback
  • Modern popup form

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Pros

Pros

  • Collect and display customer content across the buyer journey
  • AI-powered reviews widgets to gather high-quality product reviews
  • Partner integrations for displaying reviews on social media and search engines
  • Synergies between SMS, loyalty, and subscriptions
  • Customization options for the reviews widget
  • Smart Filters to display relevant content
  • Effortless syncing of reviews with the Shop app
  • Versatile display options including photo and video reviews
  • Various ways to collect reviews including automations and social media UGC
  • Outstanding customer support, often praised by users
  • Instant addition of social proof via photo, video, and text reviews
  • Offers customizable discounts for customers leaving reviews
  • Automatic email requests for post-purchase reviews
  • Fully customizable branding to match the store's look and feel
  • Comprehensive display options like photo reviews, video reviews, and star ratings
  • Multiple review collection methods: automations, custom requests, email requests, import/export
  • Positive and highly responsive customer service as noted in reviews
  • Ease of setup and use, as indicated by user feedback
  • Free version available with substantial features
  • Ability to migrate reviews from other apps easily via CSV files
  • Supports multiple languages, enhancing accessibility
  • Customer service representatives (like Sam and Jamie) frequently mentioned for their exceptional support

Cons

Cons

  • High dependency on customer support for implementation and problem resolution
  • Issues with importing reviews from other platforms
  • Some users experienced delays and unresponsiveness in customer support
  • Possible technical challenges for smaller businesses
  • Some users faced persistent plugin issues even after app installation
  • Some users were not aware initially that the app is free and had to clarify with customer service
  • No feedback provided in user comments about potential limitations or missing advanced features in the app
  • Limited feedback available regarding long-term performance impact or integration issues with other tools

Launched

Launched

Nov 14, 2011
Feb 24, 2022

Developer

Developer

Apps:

2

Average Rating:

4.8

Reviews:

7,258

Apps:

2

Average Rating:

5

Reviews:

8,884

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