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TYDAL Product Reviews logo

TYDAL Product Reviews

Develop by TYDAL
Free plan available
  • Verified
  • High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

    Customizable discounts
    Review collection automations
    Social proof enhancement
    Automatic review requests
    Customizable app branding
    Multiple display options
    Photo/video feedback
    Modern popup form

    About TYDAL Product Reviews

    Built by TYDAL

    Email :

    [email protected]

    Address

    5125 W OQUENDO RD, STE 12 #1055, LAS VEGAS, NV, 89118, US

    Website Privacy policy Tutorial FAQ Document
    Zotasell: AI Upsell‑Cross Sell logo
    (21 Reviews)
    • Sponsored

    Add popups with coupons, timers, video and email capture...

    Description

    A powerful product reviews app built for speed that instantly matches your branding

    Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase.

    Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase. more
    • Collect product reviews and ratings
    • Build credibility by showcasing product reviews with photos and videos
    • Send automatic post purchase review request emails so customers can review
    • Offer an automatic or manual discount code as an incentive for leaving a review
    • Fully customizable reviews app

    Pros

    • Instant addition of social proof via photo, video, and text reviews
    • Offers customizable discounts for customers leaving reviews
    • Automatic email requests for post-purchase reviews
    • Fully customizable branding to match the store's look and feel
    • Comprehensive display options like photo reviews, video reviews, and star ratings
    • Multiple review collection methods: automations, custom requests, email requests, import/export
    • Positive and highly responsive customer service as noted in reviews
    • Ease of setup and use, as indicated by user feedback
    • Free version available with substantial features
    • Ability to migrate reviews from other apps easily via CSV files
    • Supports multiple languages, enhancing accessibility
    • Customer service representatives (like Sam and Jamie) frequently mentioned for their exceptional support

    Cons

    • Some users were not aware initially that the app is free and had to clarify with customer service
    • No feedback provided in user comments about potential limitations or missing advanced features in the app
    • Limited feedback available regarding long-term performance impact or integration issues with other tools

    Top Helpful Reviews

    GardenHearth

    Sep 02, 2025  on Shopify

    I mean, it was probably once a great app... It does a huge amount for free that you you have to pay for in other apps, if you don't need all the dozens of fancy widgets, etc. I also found the interface quite nice, professional and was really looking forward to using it. And submitting a review via the product is functional enough. However, when it came time to send review requests to customers, it simply doesn't work. I've tried contacting their support in every way possible. Their live chat is now just an AI agent; multiple emails to their support address - on the app, here on the App store, or on their website - never got any reply. I've read every piece of documentation on their website. As far as I can tell, the developers have abandoned TYDAL to work on their other paid app - hence the zero price tag (it used to be paid) and zero support. A shame as this would be a JMe-killer if offered at a low price point, even if not free.

    HT Marlowe

    Aug 15, 2025  on Shopify

    the workflows does not work, there is no integration with shopify, there is no documentation and customer support doesn't know how to fix anything.

    I Like Your Bike

    Aug 02, 2025  on Shopify

    I tried to manually upload our previous reviews to the site through the app, and it is an absolute disaster. Their template for us to fill in the information has incorrect heading as per the AI agent. Then I spent over 20 minutes with the AI agent and still couldn't resolve the issue. Then the AI Agent informed me there is no other support they can offer, so I am at a dead end.

    Enfield Produce

    Jul 31, 2025  on Shopify

    I installed the app, and it wouldn't send out emails. Its now been 3 weeks since i lodged an enquiry and despite multiple follow-ups, nothing has been done. Ive also been blocked from contacting their live chat support. I noticed another reviewer complaining about being blocked aswell. I would be fine to revise this review, if they fix the app

    Bethoo beauty

    Jul 29, 2025  on Shopify

    “I tested the kit, it made all the difference! The glue is durable, the band is comfortable, and my skin is not allergic. This is the kit I have been looking for for a long time. Thank you Bethoo beauty ”

    Vital Herbs

    Jul 25, 2025  on Shopify

    This app is really not good. Lots of glitches and is just very amateur design. They say you can link reviews to Google. That is false. When I asked for help trying to rectify the issue as a google rep contacted me to let me know a simple code change needed to make the reviews show on google... They block me from being able to message them and then stop responding to emails. Not good when a business blocks and ignores you for asking for simple help.

    ODY OUT OF THIS WORLD

    Jul 24, 2025  on Shopify

    The interface looks good, but, had to edit this initial good review as the app sent 0 emails to my customers, so I've missed out a lot of reviews. The staff stopped responding after 2 weeks about this issue so I have moved to a new review app.

    ATRAPA TODO

    Jul 17, 2025  on Shopify

    Llevo un par de semanas usando el chaleco durante mis entrenamientos y he notado cómo sudo el doble. La diferencia en la zona abdominal es evidente, y eso motiva muchísimo. Además, es cómodo, ligero y no se mueve mientras hago ejercicio. ¡Una compra de 10!

    Ninetysback Clothing Syndicate

    Jul 17, 2025  on Shopify

    Love everything about this app. What makes this app even more special is their attention to customer services. Not only did they help me with integrating this app onto my store, they went above and beyond to further help me improve the presentation of my store by giving me advice and guidance, not to mention the kind gesture of following me on my social media. I'm truly grateful for this app and the team at TYDAL. Thank you Jamie for your help.

    Bruise & Bloom

    Jul 15, 2025  on Shopify

    Is literally called TYDAL Subscriptions, but when I try to set up subscription theres nothing in the app about it at all, it's just reviews.

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