Taranker.Com Logo
TYDAL Product Reviews App logo

Customer reviews: TYDAL Product Reviews App

Develop by TYDAL

Reviews (4,385)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants using the "TYDAL Product Reviews App" is overwhelmingly positive. The app is praised for its simplicity, user-friendly interface, and robust features that seamlessly integrate with Shopify, helping merchants effectively gather and manage product reviews. Users express high satisfaction with the cost-effectiveness of the app, highlighting its many free features. The customer service, particularly from team members like Jamie, Sam, and Adrian, is frequently commended for their promptness, friendliness, and willingness to go beyond standard support.

Key Strengths

  • Exceptional customer service with prompt, friendly, and detailed assistance from staff.
  • Ease of setup and use, particularly for beginners.
  • Cost-effectiveness with many features available for free.
  • Extensive customization options that blend well with existing store themes.
  • Effective features like automated review requests, review moderation, and photo reviews.
  • Seamless integration with Shopify, enhancing customer trust and conversion rates.

Common Concerns

  • Some users mentioned the lack of ability to send review emails to orders placed before app installation.
  • There is an expressed desire for additional enhancements, indicating that while current features are strong, merchants are eager for continuous improvement.

Final Thoughts

Overall, the "TYDAL Product Reviews App" is well-received among merchants, particularly for its user-friendly approach and excellent customer support. While there are minor areas for improvement, the app continues to meet the needs of many users, providing a reliable platform for collecting and leveraging customer feedback. The strong backing of an attentive support team adds to its appeal, making it a recommended choice for both new and established store owners seeking a comprehensive review solution.

TayKyra's Gifts

Mar 23, 2025  on Shopify

I would recommend this app. The chat service was prompt and the experience with Sam was awesome. He answered all my questions and even recommended some helpful points for a better customer experience on my shop.

Charge Safe Australia

Mar 22, 2025  on Shopify

This is a fantastic app. Such an easy way to get reviews for your product. Its an easy app to use but if you do need help the chat support is amazingly helpful. Brad.

Fancorix

Mar 21, 2025  on Shopify

the best App , and good support and thank you Sam , this help for my work and best tool for rewvies

The Celestial Sphere

Mar 21, 2025  on Shopify

I tried a few apps but this was the easiest and most efficient one so far. Sam has been extremely helpful and this app is by far the most convenient and effective one.

MYSTICA

Mar 21, 2025  on Shopify

Hasta el momento han sido muy amables, responden a todas mis dudas en pocos minutos. Muchas gracias por la atención brindada.

GardenBased

Mar 20, 2025  on Shopify

Very informational chat- Sam went above and beyond to help me with the Tydal app, and even helped me to strengthen my website overall.

HAYM

Mar 19, 2025  on Shopify

The support Jamie was fantastic not only carrying out the initial request in a friendly and timely manner, she also reviewed my website and provided very helpful additional advice

Tōke Natura

Mar 18, 2025  on Shopify

I totally love it! it syncs with Shopify, super easy to install and exceptional service from Sam! I totally recommend

UNRULYMIND

Mar 17, 2025  on Shopify

The app works great, it's simple to use and the customer support is pretty fast and good! It's one of the best free review apps I've used!

Mureco

Mar 17, 2025  on Shopify

Jamie at Tydal was awesome to deal with and quick to help with everything! I would definitely recommend Tydal to anyone looking for a review app

Extraordinary

Mar 16, 2025  on Shopify

The app is super easy to set up and the design is clean and customizable. The user-friendly interface makes collecting and displaying customer reviews effortless. Plus, customer support is responsive and helpful. Thank you Sam.

BelovedCustoms™

Mar 16, 2025  on Shopify

Great customer service. They have support over weekends too. They helped with all my requests. They even send you the code to make changes to your reviews section.

Moon Frankenstein

Mar 16, 2025  on Shopify

Sam was really helpful and quick! The app is super user friendly and easy to use. I think what makes this app stand out is the customer service.

Get A Grip Gaming

Mar 15, 2025  on Shopify

It feels weird reviewing a review app, but here we go. Honestly, fantastic so far. Jamie and the other support staff are fantastic. The fact that this is free blows my mind. If I had known about this from the start of the business, it would have been a day one integration.

The Urban Hood

Mar 15, 2025  on Shopify

I loved the way how Jamie from Tydal helped me in all the process and was very co-operative. A great support staff that I've come across in recent past.

VEROSOLSHOES.RO

Mar 15, 2025  on Shopify

A review for a review app is funny , but it was verry easy to instal and implement . We will see how it works from now .

sports girlie apparel

Mar 15, 2025  on Shopify

So far my experience has been amazing! Easy install and fantastic customer service, shoutout to SAM! Excited to see how adding this app helps grow my store (:

Comforta

Mar 13, 2025  on Shopify

Tydal product reviews app is the best review app I have ever used. The UI and UX are also great, and customer service is excellent.

Hattos

Mar 13, 2025  on Shopify

Easy to setup with a wide range of tools, customer service rep sam was very polite and helpful, giving me great tips for my store

Travel Boss

Mar 13, 2025  on Shopify

This app is overall great. It’s very user friendly. I chatted with Sam and he helped with all my questions by even sending a step by step guide. I highly recommend this app to other users

Scroll to Top