Amazing customer support I requested for few features and they told me they will work on it. Need more companies that listen to their customers

Nice app! Easy to use and awesome support. Jamie from the support group was super helpful and gave some extra tips and tricks!

Jamie is fantastic. Helped me through the whole set-up process. This platform is the BEST i've used! 10/10

Been using it for a couple of days. Sam from the team has gone above and beyond the call of duty to help me figure stuff out, and set it up! Almost too good to be true! Keep up the great work.

Amazing app! Looks really clean with tons of features and customizations, for free! I was able to perfectly integrate it in my shop! Top notch support from Adrian who was kind and patient and helped me with everything! 5 stars!

Support was fantastic, very fast at helping me with what I needed, removed the branding, and even pointed out an area I could improve the store slightly and gave me a free guide! Thankyou Jamie

The support is awesome. The team (Adrian) went above and beyond to help me quickly, and also gave advice on a general shopify matter. Thank you Adrian !

細かく翻訳できる設定もできるし、無料で使えるのが良いポイント。 チャットの人も気さくでいい感じ。 アプリの機能の使い込みはまだこれからなので、不具合があったらこっそり削除するかもですが…（笑）

Just installed this app. seemed very easy. went onto chat and Jamie was extremely helpful and helped get the app up and running. we are currently using another app but it is starting to cost too much, so this one being free is wonderful. Great to see someone supporting and helping us small business's.

I can't recommend Jamie and her customer service highly enough! I was having a few issues with the Shopify review app, specifically with removing the default branding, adding some extra features, and troubleshooting a problem I was having uploading reviews. Jamie was incredibly helpful and responsive throughout the entire process. She patiently guided me through each step, clearly explaining the solutions and ensuring everything was working perfectly. Thanks to Jamie, my review app is now exactly how I need it, and my reviews are finally live! If you're looking for top-notch support for this review app, Jamie is the person to go to!

The TYDAL app is user-friendly and efficient, offering a smooth experience. Sam from chat support was incredibly helpful and resolved my issue promptly with excellent customer service.

When I first saw the app, I liked it a lot. I took the time to fully set it up, but when it came to importing the reviews I had, the problems started. Out of 23 reviews, only 3 or 4 would upload. I followed all the steps, checked the emails, the product codes, etc., but the issue persisted. My last option was to contact the online support team, but my experience wasn’t the best. They took too long to respond, and at one point, they just stopped replying. Later, someone else wrote to me, supposedly taking over from their colleague. Guys, the minimum you should do is let customers know if another person will be handling the case or if the wait time will be longer. Not everyone has time to spare, and many of us use our sleeping hours to work.

Extremely user-friendly! Most importantly, the support staff is incredibly helpful and always available to assist you! Best regard BellBees.ca Your Beauty Boutique! @ bellbeesm

I had the pleasure of working with Sam, who was incredibly helpful in guiding me through the app. Sam took the time to answer all my questions and ensure I understood everything clearly. Not only was Sam patient and knowledgeable, but also kept a keen eye on what I needed, making sure I was well taken care of. Excellent customer service – I truly appreciate all the assistance!

Very glitchy - when you remove the app it leaves pieces of code all over the place - for example having deleted the app I now cannot remove the blank 5 star ratings underneath all of my products. I also cannot seem to get onto their support team without reinstalling the app. Absolutely stupid and incredibly disruptive.

Tydal has been a great and helpful app. The fact that is free of use is amazing! Also a big thanks to Jamie for helping me and even teaching me how to put a favicon on my website.. You guys are amazing!

I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations. Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian!

I came across this app and didn't know what I was doing, but I knew I desperately needed a review section for my Shopify. Adrian was incredibly helpful going the extra mile to try and get things figured out for me. It's very much appreciated!

Great review app! It's easy to use and the chat support is helpful with any questions you may have (thank you, Jamie).

I had an issue with a customer leaving a review and contacted customer service and they were prompt in responding. It turned out that I didn't need the help because it worked. Great customer service, professional and friendly.