Binh provided truly exceptional support — fast, clear, and incredibly helpful. He took care of everything personally and made sure the review widget worked perfectly on my homepage. I really appreciate the patience and attention to detail. Outstanding service, thank you so much!

Great app and amazing customer service. Very proactive in helping to resolve any issues via the chat. Special thanks to Van and Ron for all their help!

Huge shout out to Brian for helping import German reviews smoothly. Thanks JudgeMe for your human customer service. AI good to but sometimes it needs a real person.

the ai assistant was terrible and didn't resolve my issue at all, making me go in circles for 20 minutes before i got fed up and asked to talk to a human. they were very helpful and fixed my issue quickly, so I do appreciate the help, but not from the ai assistant

Fantastic help!! Beyond my expectations. I was struggling trying to make changes myself, but asked for help online. They were so helpful and patient. Changes were made and I didn't need to stress anymore!! Thank you!! You are an amazing team!! Linda x

Simple to install & the AI support was top knotch! Walked me through how to add code to correct an issue I was having on the spot. Very helpful.

Je valide cette application d'import avis car cela fonctionne super bien et de plus les agents sont super efficaces en cas de besoin! Je viens de prendre contact pour la seconde fois pour un codage sur ma boutique via le chat et dans les 5 minutes tout était réglé et fonctionne parfaitement! Et cela ne m'a pas coûté un euro!! Je recommande vivement! Merci Oualid pour votre aide ce jour! Nicolas

Great functionalities, easy to instal and use - and always a good and fast support if needed. Can recommend without any doubt!

Overall, Judge.me has been a great experience so far. The support team is truly amazing-super helpful and quick to respond whenever we have questions. That said, we’ve noticed a few quirks, especially around how some reviews still affect our transparency score even when they go against the app’s own guidelines (like using profanity or being unrelated to the product). We’ve always been a little hesitant about review platforms in general since upset customers are usually the ones who leave feedback, while happy customers rarely take the time. But all in all, Judge.me is a solid tool and we appreciate how much the team is doing to make it better.

I was contacted as soon as they discovered an issue with my email. They provided documentation to me in order to resolve the issue. Once it was successfully resolved, I promptly received an email letting me know it was “fixed”. I love the app and the people behind it are superb!