Different Shopify themes have varying levels of compatibility. We encountered quite a few issues while adding the star rating feature. I first consulted the AI at Judge.me Reviews, and then a real person reached out to address my concerns and assist with the solution—they were incredibly patient!

I had a query and Binh assisted me. Nothing was too much trouble and my issue was sorted quickly and professionally :)

Great product, just installed on our web site, quick and simple to install https://www.gardenwatering.co.uk/

I installed a few template apps/widgets from judge.me and the support team was very helpful. I'm not a pro with templates, and these things can be a tricky. They helped me correct a few things, and I was able to move from a tab to a review page.... thanks again for the help. Much appreciated! Gary

Switched to this app from a previous review app that was sub par at best, and after 1 month I am amazed at how much better this one is! Customer service is responsive and helpful, and the app has been running well except for a few hiccups, all of which were resolved with quick contact with customer service. I'm excited to see what this app does in the long run. Definitely glad we went with them!

Experience thus far is great! Customer service agents are highly knowledgeable and respond promptly.

I worked with Lorenzo to clear up some product grouping issues late on a friday. He cleared everything up for me quickly. Couldn't be happier.

Work's awesome with the free plan. I might decide to upgrade to the Ultimate plan once I generate enough revenue.

Brian solved my issue immediately and was incredibly friendly throughout the whole process. Really appreciate the help. Thank you!

Amazing customer service from Oualid and super quick response for an issue I had with a widget. Oualid was able to help update my shopify theme code so my widgets matched. Thank you!!