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REVIEWS.io Product Reviews App logo

REVIEWS.io Product Reviews App

Develop by Shopify

$19-$45

/ Month
Free plan available 14 Days Free Trial

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys

About REVIEWS.io Product Reviews App

Launched Aug 05, 2014

Categories

Built by Shopify

Address

17040 Liberty Way, Yorba Linda, CA, 92886, US

Website Support Portal Privacy policy Tutorial FAQ Document
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(161 Reviews)
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Introduction Video

Description

Collect and display product reviews and UGC. Use social proof to increase traffic and conversions.

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships.

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships. more
  • Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets
  • Improve organic and paid results with integrated Google reviews and star ratings
  • Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
  • Improve segmentation by collecting zero-party data through Attributes & Surveys
  • Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more

Pros

  • Excellent customer service with quick response times
  • Great customization options for widgets
  • Effective onboarding process, making the app easy to use from the start
  • Ability to collect and manage reviews from various sources including Google and social media
  • Support for photo and video reviews, enhancing the credibility of user-generated content
  • Integration with over 50 eCommerce tech stacks, enabling seamless implementation
  • Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
  • Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
  • Comprehensive support documentation with a knowledgeable support team available for further assistance
  • Useful tools to implement surveys to drive engagement and collect customer insights

Cons

  • Issues with review importation and format requirements, especially regarding validation on Google
  • Customer service response may be slow for some users, leading to unresolved issues
  • Some users report problems with the app's functionality affecting overall usability
  • Extended wait times for support can be inconvenient, as reported by some customers

Top Helpful Reviews

L.A. Design Concepts

Jan 15, 2026  on Shopify

Trilok was extremely helpful! The staff at review.io are always super helpful and quick to figure out a solution to any issue that might come up, but thankfully not many issues arise!

The Blue Space

Jan 01, 2026  on Shopify

Abuzar in the customer service team was very helpful and provided prompt and responsive customer service!

Lindorug

Dec 12, 2025  on Shopify

Terrible experience for €45/month Honestly, this service is extremely disappointing for the price. You pay €45/month and in return you get a platform with basically no real support. They allow you to import reviews from other platforms only after subscribing to the €45 plan, and even then the import is done poorly, accents and special characters disappear, making everything look unprofessional. When you contact support, they tell you it can take up to 5 business days to get a reply, which is unacceptable for a paid service. The Shopify 2.0 app blocks widgets are extremely basic, you can barely change anything. They tell you that you can customize the widget however you want, but if you try to save your custom style they hand you a huge 350+ line code snippet to manually insert into your theme. I clearly have no experience touching code, and I’m certainly not going to risk breaking my site. In situations like this, they should be the ones adding the code for the customer, not the other way around. If the support team steps in quickly and actually fixes these issues, I will gladly update my review, but for now, charging €45/month for something that delivers so little value is simply not acceptable.

Sarah et Mael

Dec 10, 2025  on Shopify

Top customer service from Jenson. He was very helpful and got my reviews up and running very quickly. Much appreciated

OYKAMI in a box

Dec 04, 2025  on Shopify

We’ve had a great experience with Reviews.io support team so far. Jenson supported us with exceptional attention to detail and a very fast response time. He made the setup process easy and smooth, and we truly appreciate the dedication and professionalism. Thank you for the excellent service!

Novomins Nutrition

Dec 03, 2025  on Shopify

Top service from Luna, Connor and the team at Reviews.io 3 years down the road and only getting better! Well done guys PS- get UK TikTok integration sorted ;-)

Tints of Nature USA

Nov 13, 2025  on Shopify

I was struggling to integrate my USA Shopify store to my Reviews IO account, but the customer service team came back to me on their live chat and fixed my issue immediately. Great customer service. Would absolutely recommend.

Nella & Sina

Nov 13, 2025  on Shopify

Our experience with Reviews.io has been excellent so far. The support team is fast, clear, and genuinely helpful. Leila guided us through the setup with patience and attention to detail, and Jenson handled our import with impressive speed and care. Both made the transition incredibly smooth. We truly appreciate the level of service

Lapin Luxuries

Nov 04, 2025  on Shopify

Fantastic customer service!!! Abuzar literally was able to fix all of my website issues, including things I didn't even understand!

Cafe Racer Club

Oct 27, 2025  on Shopify

Migration support is non-existent. Tried migrating 500 reviews over from JudgeMe and keep our Google syndication intact, but all features were completely blocked and support wouldn't help. Off to YotPo we go..

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