Migration support is non-existent. Tried migrating 500 reviews over from JudgeMe and keep our Google syndication intact, but all features were completely blocked and support wouldn't help. Off to YotPo we go..

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

Excellent Support Experience with Jenson I recently had the pleasure of working with Jenson, and I must say the experience was exceptional. He was highly responsive, addressing my queries promptly and ensuring that every concern I had was thoroughly resolved. What stood out the most was his dedication to providing clear, helpful, and actionable guidance. Jenson didn’t just offer quick answers, he went the extra mile to explain solutions in a way that made everything easy to understand and apply. His professionalism and commitment to customer satisfaction made the entire process smooth and stress-free. I genuinely appreciate the level of support I received. Jenson is an outstanding representative and a real asset to the team.

I couldn't install the app's necessary widgets. However, the support team was very helpful, and the installation was completed. It works fine with the required emails. Thank you very much.

I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.

It took a bit to get to customer service, but once I did it was awesome. They helped me fix my issue in no time. LOVE them!

Working with the Reviews.io team has been super helpful! Won and Leila are such great assets to have apart of your team!

Jenson has stepped into help several times and provided amazing service and resolved import/config questions on each occasion. Top CS to go with a great product.

Helpful and prompt support. Only gripe is that it's a bit painful to swap between review pages when operating multiple stores.

Top service. had a question, was connected with a live support employment person (luke). he solved my problem quickly. Nice to have live support available in 2025 - thumbs up!!!