I’ve been a loyal user of REVIEWS.io for many years, and in every eCommerce business I’ve worked with, I’ve made it a priority to upgrade every store I worked with to REVIEWS.io to take full advantage of their advanced features and capabilities. The platform is incredibly convenient and intuitive to use. The flexibility in styling and implementing widgets is outstanding, allowing full customization to match any brand. Features like multi-language support, product grouping, and custom review invitations with advanced automation rules make it easy to create a seamless and engaging review experience for customers — a true recipe for success. What really sets REVIEWS.io apart is their exceptional customer support. In my experience, it’s the best in the industry — the live chat team is always available, quick to respond, and consistently goes above and beyond to resolve questions or implement adjustments. I can confidently and wholeheartedly recommend REVIEWS.io to any eCommerce business looking to elevate their review strategy and boost customer trust.

I had an excellent experience with the support team throughout the migration process to the Review.io platform. Their assistance made the transition smooth and efficient. Additionally, the seamless integration with Klaviyo and Shopify was incredibly helpful and made everything much easier to manage.

Setting up was a bit tedious at first, but everything is working super well now. Chat and email support is very helpful and responsive.

So far so good, support is quick and easy and the platform is diverse enough to let you do most things.

The app itself is very easy to understand with a few hidden gems in there that I hadn't thought about doing previously. We had a couple of issues while we were first setting it up and the support team were great. Very responsive and quick to dive in behind the scenes to help investigate issues.

Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!

Excellent service and app, Maddox was really helpful when we had a few issues with sending out to old customers.

Although we just started using Review.iO they helped me navigate getting started and made it as painless as possible. I appreciated the quick turn around on getting things going. Thank you!

very good customer service provided by Maddox, sorted out some subscription issues promptly. many thanks

Emily R. Beautiful store design, easy checkout, and instant access to my book. Highly recommend GetDigital!

I had a great experience with the support team — they were super helpful and quick to respond. The review app itself works perfectly and is really easy to use. Highly recommend it!

I am very satisfied with the support. They helped me quickly and competently. I look forward to continuing to work with them and am excited to see how the ratings will be used in our new store.

We've had a fantastic experience with Reviews.io from day one. The platform is intuitive, powerful, and packed with features that have helped us build trust and increase conversions. What truly sets Reviews.io apart, though, is their incredible customer support. Every time we've had a question or needed help, the support team has responded quickly with clear, helpful solutions. They genuinely care about your success and go the extra mile to ensure everything runs smoothly. It's rare to find a team that's both knowledgeable and so approachable.

Best customer service. Always willing to help and going the extra mile if anything is needed. Perfect. Can highly recommend.

Support team are great. Had an issue with our plan but Maddox sorted it in no time, and was really quick to respond to follow up questions.

The best review app for brands that just want to integrate product/brand reviews easily. I have little to no experience in coding/web building so I needed something straightforward, quick and easy to add to my website. The team were amazing at helping me set up and get rolling. They're always on hand if I need help which has been great, especially being able to talk to an actual person right away! Don't hesitate or waste your time looking elsewhere.

The support team was extremely helpful and able to answer even more technical questions with confidence. I particularly value being able to speak with a real person, which is something REVIEWS.io reliably provides.

Won was an absolute life saver! Fixed my problem in under 5 minutes after I had been struggling for hours! Thank you!

It took us a while before we fully utilized reviews.io, but during our implementation over the past few weeks, I needed help from the support team several times. In addition to having a clear interface in the tool, the support team is extremely hands-on, always looking for solutions together with you, and also super friendly. I highly recommend this app.

The app was extremely intuitive from a setup perspective, and when I had more complex questions, the support team is extremely responsive and helpful. Highly recommend!