Basically unusable, do not even try, logging takes forever to only see that every feature is watermarked... Free version does not exist

We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.

I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!

Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.

Freundlicher Support und schnelle Fehlerbehebung. Ich bin sehr zufrieden mit dem Service – das Team war stets hilfsbereit und hat prompt auf meine Anliegen reagiert. Freundliche Grüsse Skullstore GmbH

We are very satisfied with the solution. The backend is clear and the support is very friendly and fast!

We have been using Reviews.Io for some time now. I have always found them extremely good to deal with. They are quick to reply to us and jump on a call to assist.

I gave Won access to my Shopify store and he troubleshooted and fixed the widget within 15 minutes. I am very pleased with the exceptional service that reviews.io team has showed. I recommend this review app to everyone with a Shopify store.

The worst reviews app. Their flows do not work, so you will be missing months of potential reviews, and they are not accountable for their mistakes. On top of that they dont give you back the reviews collected when you switch platforms, basically they steal your private information, even the ones you imported when you started using the app. Its a FRAUD

Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.

Great platform and the customer support is really at another level. Extremely fast responses to enquiries (thanks, Trilok!). This is the gold standard on how to engage with your clients.

SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.

This company appears to be run by Bots/AI - it is impossible to speak with anyone - the app DOESN'T work and you simply get fobbed off again and again

I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.

Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!

I'm satisfied with the service. They offer a lot of options for the widget, and the customer service is very helpful. Any inquiries made through the live chat are always replied to promptly.

Can anyone get in touch if they have migrated to shopify and tried to copy reviews over - the response from Reviews.io so far is completely unsatisfactory and my reviews are not showing up and have no way of resolving this

Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.

easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!

We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.