Jenson is the best!

I was struggling to integrate my USA Shopify store to my Reviews IO account, but the customer service team came back to me on their live chat and fixed my issue immediately. Great customer service. Would absolutely recommend.

Our experience with Reviews.io has been excellent so far. The support team is fast, clear, and genuinely helpful. Leila guided us through the setup with patience and attention to detail, and Jenson handled our import with impressive speed and care. Both made the transition incredibly smooth. We truly appreciate the level of service

I'm very happy with reviews.io. Easy setup, easy integration, easy reviews.

Fantastic customer service, great integration with google, easy to use. Highly recommend.

Jenson was very kind & helpful. Thank you!

Fantastic customer service!!! Abuzar literally was able to fix all of my website issues, including things I didn't even understand!

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

Support team are excellent. Very responsive and helpful

Excellent Support Experience with Jenson I recently had the pleasure of working with Jenson, and I must say the experience was exceptional. He was highly responsive, addressing my queries promptly and ensuring that every concern I had was thoroughly resolved. What stood out the most was his dedication to providing clear, helpful, and actionable guidance. Jenson didn’t just offer quick answers, he went the extra mile to explain solutions in a way that made everything easy to understand and apply. His professionalism and commitment to customer satisfaction made the entire process smooth and stress-free. I genuinely appreciate the level of support I received. Jenson is an outstanding representative and a real asset to the team.

I couldn't install the app's necessary widgets. However, the support team was very helpful, and the installation was completed. It works fine with the required emails. Thank you very much.

I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.

It took a bit to get to customer service, but once I did it was awesome. They helped me fix my issue in no time. LOVE them!

Its a good app. But whats really good is the support!

FIVE STARS. Anything raised with the team at Reviews.io has helped us immediately.

Working with the Reviews.io team has been super helpful! Won and Leila are such great assets to have apart of your team!

the Customer Service is Excellent!

Jenson has stepped into help several times and provided amazing service and resolved import/config questions on each occasion. Top CS to go with a great product.

Helpful and prompt support. Only gripe is that it's a bit painful to swap between review pages when operating multiple stores.

Top service. had a question, was connected with a live support employment person (luke). he solved my problem quickly. Nice to have live support available in 2025 - thumbs up!!!