Top service. had a question, was connected with a live support employment person (luke). he solved my problem quickly. Nice to have live support available in 2025 - thumbs up!!!

I have used review.io before on a different account and it was super easy to use. This time, I was setting it up from scratch on the start-up plan and the support team were incredibly helpful. So far so good this time round, would definitely recommend.

Great support, functional, I specially love the shopify premium plan, price value is untouchable, thanks reviews.io for this wonderful tool. Also a special thanks for Jenson for his very accommodating service practise, appreciate!!!

The best rating tool in e-commerce. Top customer service! Fast, efficient, and helpful! We can recommend it 100%.

Great Service

I’ve been a loyal user of REVIEWS.io for many years, and in every eCommerce business I’ve worked with, I’ve made it a priority to upgrade every store I worked with to REVIEWS.io to take full advantage of their advanced features and capabilities. The platform is incredibly convenient and intuitive to use. The flexibility in styling and implementing widgets is outstanding, allowing full customization to match any brand. Features like multi-language support, product grouping, and custom review invitations with advanced automation rules make it easy to create a seamless and engaging review experience for customers — a true recipe for success. What really sets REVIEWS.io apart is their exceptional customer support. In my experience, it’s the best in the industry — the live chat team is always available, quick to respond, and consistently goes above and beyond to resolve questions or implement adjustments. I can confidently and wholeheartedly recommend REVIEWS.io to any eCommerce business looking to elevate their review strategy and boost customer trust.

Easy to set up and super helpful customer support!

I had an excellent experience with the support team throughout the migration process to the Review.io platform. Their assistance made the transition smooth and efficient. Additionally, the seamless integration with Klaviyo and Shopify was incredibly helpful and made everything much easier to manage.

Setting up was a bit tedious at first, but everything is working super well now. Chat and email support is very helpful and responsive.

So far so good, support is quick and easy and the platform is diverse enough to let you do most things.

Jenson, did a great job...and helped to identify the issue and rectified the problem.

Amazing support, thank you

The app itself is very easy to understand with a few hidden gems in there that I hadn't thought about doing previously. We had a couple of issues while we were first setting it up and the support team were great. Very responsive and quick to dive in behind the scenes to help investigate issues.

Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!

Very helpful with a shopify integration problem.

Simple integrations, easy to navigate and use, plus very responsive support team!

Very fast and helpful support.

Jenson on the chat bot - has just been amazing - thank you so much for helping us out...

Awesome support! Thank you!!!