Reviews: REVIEWS.io Product Reviews

Customer reviews: REVIEWS.io Product Reviews

Reviews (734)

Overall rating

4.5

5

66
4

4
3
2

1
1

13

What Merchants Think

The "REVIEWS.io Product Reviews" app garners mixed feedback from merchants. Many users commend its efficient and friendly customer support and appreciate the platform's straightforward setup and functionality. However, some users express dissatisfaction due to technical issues, missing features, and difficulties with customer service, highlighting notable inconsistencies in user experiences.

Key Strengths

Exceptional and responsive customer support, often resolving issues promptly.
Easy onboarding process and integration, especially noted for Shopify.
Feature-rich platform with customizable widget options.
Positive impact on visibility and review management.

Common Concerns

Technical difficulties with automated review emails and integrations.
Interface and usability challenges noted by some users.
Lack of certain essential features like direct integrations with popular marketing tools.
Difficulties in maintaining consistent branding through limited widget customization.

Final Thoughts

Overall, "REVIEWS.io Product Reviews" is a powerful tool with outstanding customer service that excels in review management and user engagement. However, the app may face challenges in meeting all user needs due to some functionality gaps and integration issues. Prospective users should weigh these factors based on their specific requirements and readiness to navigate potential technical complexities.

Dropje lekker Lakritz

Feb 13, 2025 on Shopify

Super support. Bin zufrieden.

new.Leafpower.store

Feb 12, 2025 on Shopify

We are very satisfied with Reviews.io! The platform is intuitive, making it effortless to collect and manage customer reviews. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved. Would we recommend Reviews.io? Absolutely! It’s a must-have for anyone looking to strengthen their online reputation and build trust with their audience. ✨

MoverX

Feb 10, 2025 on Shopify

App works well. Great for us as we are focussing on meeting google requirements for stars against shopping ads, and search listings. Team are very helpful and professional. Have helped me numerous times with any requests or coding. Highly recommend. Who needs trustpilot?!

Felliebt Webinare

Feb 05, 2025 on Shopify

Thanks to the REVIEWS.io support team for their quick help in fixing my product review widget. The process was smooth, and they provided clear guidance to get everything working correctly. Appreciate the efficient support!

Honeylove

Jan 15, 2025 on Shopify

This platform is feature rich, and the support team is very responsive.

Result Objects

Jan 15, 2025 on Shopify

Sehr zufrieden mit dem Support, es wird immer schnell geholfen!

Nolae

Jan 14, 2025 on Shopify

Great and fast support for every question I throw at them.

Locks Direct

Jan 13, 2025 on Shopify

Very happy with the service from Maddox for a support issue. Rapid response and very helpful. Tom

Nature's Way

Jan 12, 2025 on Shopify

Great product and amazing support service!

Curly'N'Covered

Jan 08, 2025 on Shopify

Perfekter Support, sehr schnell, trotz mehrere Schleifen immer geduldig, bis das Ergebnis passt. Kann ich nur wärmstens weiterempfehlen.

Eulentaler

Dec 19, 2024 on Shopify

Mega Support und einfach das beste Bewertungstool mit extrem vielen Möglichkeiten.

Naturezon

Dec 04, 2024 on Shopify

Top!

Silberkraft

Dec 04, 2024 on Shopify

We are very happy with REVIEW.io! The support team is always fast and helpful, and they have been great at assisting us whenever needed. We are thrilled to see more and more reviews coming in. Highly recommend this platform for anyone looking to manage and boost their reviews.

2-Cycle GmbH

Dec 04, 2024 on Shopify

Good customer service.

simpleas.

Dec 03, 2024 on Shopify

Siaa

Dec 02, 2024 on Shopify

BACKYARD

Nov 14, 2024 on Shopify

We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.

Postman Pooch

Nov 06, 2024 on Shopify

Great platform and great customer service.

HER Empire

Nov 03, 2024 on Shopify

I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!

Lashbox LA

Oct 31, 2024 on Shopify

Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.