Terrible experience for €45/month Honestly, this service is extremely disappointing for the price. You pay €45/month and in return you get a platform with basically no real support. They allow you to import reviews from other platforms only after subscribing to the €45 plan, and even then the import is done poorly, accents and special characters disappear, making everything look unprofessional. When you contact support, they tell you it can take up to 5 business days to get a reply, which is unacceptable for a paid service. The Shopify 2.0 app blocks widgets are extremely basic, you can barely change anything. They tell you that you can customize the widget however you want, but if you try to save your custom style they hand you a huge 350+ line code snippet to manually insert into your theme. I clearly have no experience touching code, and I’m certainly not going to risk breaking my site. In situations like this, they should be the ones adding the code for the customer, not the other way around. If the support team steps in quickly and actually fixes these issues, I will gladly update my review, but for now, charging €45/month for something that delivers so little value is simply not acceptable.

Doesn't appear any auto review emails are being sent, I've had to manually send them which isn't ideal. difficult to contact support just sent to question bank edit - reply to question - Are you able to help me set this up? Getting in touch with CS seems impossible.