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REVIEWS.io Product Reviews App logo

REVIEWS.io Product Reviews App

Develop by Reviews.io

$19-$45

/ Month
Free plan available 14 Days Free Trial

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys

About REVIEWS.io Product Reviews App

Launched Aug 05, 2014

Categories

Built by Reviews.io

Email :

[email protected]

Address

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

Website Support Portal Privacy policy Document
Synctrack Order Tracking logo
(58 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Collect and display product reviews and UGC. Use social proof to increase traffic and conversions.

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships.

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google integrations, detailed analytics, and loyalty-ready features. REVIEWS.io’s product reviews app is part of the Clearer.io suite built to grow lasting customer relationships. more
  • Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets
  • Improve organic and paid results with integrated Google reviews and star ratings
  • Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
  • Improve segmentation by collecting zero-party data through Attributes & Surveys
  • Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more

Pros

  • Excellent customer service with quick response times
  • Great customization options for widgets
  • Effective onboarding process, making the app easy to use from the start
  • Ability to collect and manage reviews from various sources including Google and social media
  • Support for photo and video reviews, enhancing the credibility of user-generated content
  • Integration with over 50 eCommerce tech stacks, enabling seamless implementation
  • Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
  • Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
  • Comprehensive support documentation with a knowledgeable support team available for further assistance
  • Useful tools to implement surveys to drive engagement and collect customer insights

Cons

  • Issues with review importation and format requirements, especially regarding validation on Google
  • Customer service response may be slow for some users, leading to unresolved issues
  • Some users report problems with the app's functionality affecting overall usability
  • Extended wait times for support can be inconvenient, as reported by some customers

Top Helpful Reviews

Regen

Sep 01, 2025  on Shopify

I have used review.io before on a different account and it was super easy to use. This time, I was setting it up from scratch on the start-up plan and the support team were incredibly helpful. So far so good this time round, would definitely recommend.

Yoga Journaling

Aug 28, 2025  on Shopify

I am very disappointed. The company is advertising three plans here in the App Store, which seems competitive with other apps. But the truth is that the highest plan in Shopify is just a bait-and-switch offer. In reality, it is one of the lowest plans the company has. If you are a company that has between 300 and 500 orders, you have to switch to a higher plan, which is not available in Shopify. The switch is also highly problematic and unprofessional. You then have to switch to credit card payment. However, the Shopify subscription is not stopped, but simply continues to be charged. I have been trying to get a refund for more than a week now. They keep putting me off and saying they can't access the Shopify plans. That's not professional...

Feelgrounds

Aug 26, 2025  on Shopify

The best rating tool in e-commerce. Top customer service! Fast, efficient, and helpful! We can recommend it 100%.

AstroPet Shop

Aug 14, 2025  on Shopify

I’ve been a loyal user of REVIEWS.io for many years, and in every eCommerce business I’ve worked with, I’ve made it a priority to upgrade every store I worked with to REVIEWS.io to take full advantage of their advanced features and capabilities. The platform is incredibly convenient and intuitive to use. The flexibility in styling and implementing widgets is outstanding, allowing full customization to match any brand. Features like multi-language support, product grouping, and custom review invitations with advanced automation rules make it easy to create a seamless and engaging review experience for customers — a true recipe for success. What really sets REVIEWS.io apart is their exceptional customer support. In my experience, it’s the best in the industry — the live chat team is always available, quick to respond, and consistently goes above and beyond to resolve questions or implement adjustments. I can confidently and wholeheartedly recommend REVIEWS.io to any eCommerce business looking to elevate their review strategy and boost customer trust.

DALUMA

Aug 11, 2025  on Shopify

I had an excellent experience with the support team throughout the migration process to the Review.io platform. Their assistance made the transition smooth and efficient. Additionally, the seamless integration with Klaviyo and Shopify was incredibly helpful and made everything much easier to manage.

Circles

Aug 07, 2025  on Shopify

Setting up was a bit tedious at first, but everything is working super well now. Chat and email support is very helpful and responsive.

WBC

Aug 06, 2025  on Shopify

So far so good, support is quick and easy and the platform is diverse enough to let you do most things.

EOS BOX

Jul 31, 2025  on Shopify

The app itself is very easy to understand with a few hidden gems in there that I hadn't thought about doing previously. We had a couple of issues while we were first setting it up and the support team were great. Very responsive and quick to dive in behind the scenes to help investigate issues.

MUMUK

Jul 29, 2025  on Shopify

Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!

Cimmermann

Jul 17, 2025  on Shopify

Excellent service and app, Maddox was really helpful when we had a few issues with sending out to old customers.

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