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REVIEWS.io Product Reviews logo

REVIEWS.io Product Reviews

Develop by Reviews.io

$19-$45

/ Month
Free plan available 14 Days Free Trial

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys

About REVIEWS.io Product Reviews

Launched Aug 05, 2014

Categories

Built by Reviews.io

Email :

[email protected]

Address

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

Website Support Portal Privacy policy Document
Face Age AI Skin Analysis Quiz logo
(19 Reviews)
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Introduction Video

Description

Collect and display product reviews and UGC. Use social proof to increase traffic and conversions.

Turn social proof into a vehicle for growth with REVIEWS.io. Collect product reviews on autopilot, including photo and video reviews. Turn your product reviews into conversion opportunities with on-brand widgets for your Shopify store, social media, and email campaigns. Improve both organic and paid performance on Google by integrating your star ratings. REVIEWS.io has been helping merchants build trust for more than a decade. SPRING FORWARD: New signups save until 05/05/25. See details below.

Turn social proof into a vehicle for growth with REVIEWS.io. Collect product reviews on autopilot, including photo and video reviews. Turn your product reviews into conversion opportunities with on-brand widgets for your Shopify store, social media, and email campaigns. Improve both organic and paid performance on Google by integrating your star ratings. REVIEWS.io has been helping merchants build trust for more than a decade. SPRING FORWARD: New signups save until 05/05/25. See details below. more
  • Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets
  • Improve performance on Google Shopping and organic search with star ratings
  • Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
  • Improve segmentation by collecting first-party data through Attributes & Surveys
  • Maximize every product review by syndicating with third-party sales channels

Pros

  • Excellent customer service with quick response times
  • Great customization options for widgets
  • Effective onboarding process, making the app easy to use from the start
  • Ability to collect and manage reviews from various sources including Google and social media
  • Support for photo and video reviews, enhancing the credibility of user-generated content
  • Integration with over 50 eCommerce tech stacks, enabling seamless implementation
  • Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
  • Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
  • Comprehensive support documentation with a knowledgeable support team available for further assistance
  • Useful tools to implement surveys to drive engagement and collect customer insights

Cons

  • Issues with review importation and format requirements, especially regarding validation on Google
  • Customer service response may be slow for some users, leading to unresolved issues
  • Some users report problems with the app's functionality affecting overall usability
  • Extended wait times for support can be inconvenient, as reported by some customers

Top Helpful Reviews

Third Layer

Apr 15, 2025  on Shopify

Great app! I have been using Reviews.io for a while now and just opened it up on another store. Their support is great and the tech is great as well.

FC&A Store

Apr 10, 2025  on Shopify

I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!

Gripcom UK VoIP Services

Apr 04, 2025  on Shopify

We have been using REVIEWS.io for some time and the portal has developed a lot. We recently migrated the website from Magento to Shopify and the migration and integration was straightforward. The support is excellent. Maddox resolved a recent issue promptly. We would have given 5 stars not 4 if it wasn't for the recent near doubling of the price. That said it is still way better value than Trustpilot and I understand a lower cost plan is on the way.

Cooper Chess

Apr 03, 2025  on Shopify

Their customer service is extremely slow. I downloaded the app and selected the highest-tier membership, which came with a 14-day trial. However, after installing the app, I realised that there are additional membership tiers beyond the one I chose on their website- not on shopify. It means some key features require even higher payments. I could accept that part, but when I tried to upgrade my plan through their customer support, they couldn’t take timely action. As a result, by the time they responded, my 14-day trial had already been reduced to just 8 days.

VeinUp

Mar 25, 2025  on Shopify

I was helped quickly and the problem was solved in a few minutes. Mr. Abuzar is a very competent and helpful employee. Thank you very much!

Bunker Mentality

Mar 11, 2025  on Shopify

Just excellent compared with previous review companies. From signing up, they have fully supported me step by step to the point where within 2 working days, I've had all my reviews imported and I'm live.. So far, and excellent company.

SLIMJACK

Mar 10, 2025  on Shopify

Eine gute App die alles relevante anzeigt und eine einfache Integration mit allen gängigen Themes hat. Vielen Dank auch an Maddox, welcher mit nochmal mit dem Code geholfen hat.

Markt+Technik Verlag GmbH

Mar 07, 2025  on Shopify

Very good and helpful support. Our questions were answered immediately and we received targeted help. We can highly recommend reviews.io.

ASSORTMENT GALLERY

Feb 24, 2025  on Shopify

I was short cited in my original review. I installed the app, attempted self installation, hit numerous road blocks, and became frustrated. I was immediately contacted and offered help. So far customer service seems great. I am well on my way to resolving issues. Highly recommend downloading and working with the excellent customer service team. Although the app isn’t user friendly, there’s a great support staff backing you up.

LUVERRE

Feb 14, 2025  on Shopify

CAUTION!!! If you want to change the platform you have to at least take the Grow subscription from reviews.io which currently costs $299 You have collected reviews for years and then have to pay for a higher subscription before you leave just to download the file.... Unbelievable, NEVER AGAIN

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