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REVIEWS.io Product Reviews logo

REVIEWS.io Product Reviews

Develop by Reviews.io

$19-$45

/ Month
Free plan available 14 Days Free Trial

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys

About REVIEWS.io Product Reviews

Launched Aug 05, 2014

Categories

Built by Reviews.io

Email :

[email protected]

Address

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

Website Support Portal Privacy policy Document
ZB: Exit Intent Pop up Window logo
(9 Reviews)
  • Sponsored

Simple and reliable popups to promote sales and capture...

Introduction Video

Description

Collect and display product reviews and UGC. Use social proof to increase traffic and conversions.

Turn social proof into sales with REVIEWS.io. Collect product reviews and company reviews on autopilot, including photo and video UGC. Showcase reviews, star ratings, and UGC with on-brand widgets for your Shopify store, social media, and email campaigns. Integrate Google reviews for better search and ads performance. REVIEWS.io has been helping Shopify merchants get closer to their customers for more than a decade, and is a longtime Google review partner. REVIEWS.io is a part of the clearer.io.

Turn social proof into sales with REVIEWS.io. Collect product reviews and company reviews on autopilot, including photo and video UGC. Showcase reviews, star ratings, and UGC with on-brand widgets for your Shopify store, social media, and email campaigns. Integrate Google reviews for better search and ads performance. REVIEWS.io has been helping Shopify merchants get closer to their customers for more than a decade, and is a longtime Google review partner. REVIEWS.io is a part of the clearer.io. more
  • Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets
  • Improve organic and paid results with integrated Google reviews and star ratings
  • Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
  • Improve segmentation by collecting zero-party data through Attributes & Surveys
  • Maximize impact by syndicating reviews with TikTok Shop, Shop (soon), and more

Pros

  • Excellent customer service with quick response times
  • Great customization options for widgets
  • Effective onboarding process, making the app easy to use from the start
  • Ability to collect and manage reviews from various sources including Google and social media
  • Support for photo and video reviews, enhancing the credibility of user-generated content
  • Integration with over 50 eCommerce tech stacks, enabling seamless implementation
  • Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
  • Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
  • Comprehensive support documentation with a knowledgeable support team available for further assistance
  • Useful tools to implement surveys to drive engagement and collect customer insights

Cons

  • Issues with review importation and format requirements, especially regarding validation on Google
  • Customer service response may be slow for some users, leading to unresolved issues
  • Some users report problems with the app's functionality affecting overall usability
  • Extended wait times for support can be inconvenient, as reported by some customers

Top Helpful Reviews

Rommy Accessories

Jun 10, 2025  on Shopify

The best review app for brands that just want to integrate product/brand reviews easily. I have little to no experience in coding/web building so I needed something straightforward, quick and easy to add to my website. The team were amazing at helping me set up and get rolling. They're always on hand if I need help which has been great, especially being able to talk to an actual person right away! Don't hesitate or waste your time looking elsewhere.

fayn

Jun 05, 2025  on Shopify

The support team was extremely helpful and able to answer even more technical questions with confidence. I particularly value being able to speak with a real person, which is something REVIEWS.io reliably provides.

Keats Beauty

Jun 04, 2025  on Shopify

Won was an absolute life saver! Fixed my problem in under 5 minutes after I had been struggling for hours! Thank you!

GOFLUO Inc

Jun 04, 2025  on Shopify

It took us a while before we fully utilized reviews.io, but during our implementation over the past few weeks, I needed help from the support team several times. In addition to having a clear interface in the tool, the support team is extremely hands-on, always looking for solutions together with you, and also super friendly. I highly recommend this app.

Wolf Mattress

Jun 04, 2025  on Shopify

The app was extremely intuitive from a setup perspective, and when I had more complex questions, the support team is extremely responsive and helpful. Highly recommend!

Steamforged Games

May 27, 2025  on Shopify

Happy with Reviews.io. Their support is always helpful and we've never had any issues when implementing the reviews on our site.

SuspensionHouse

May 25, 2025  on Shopify

Beware when you go to cancel the service, you have to go and check your email which it doesnt let you know was even sent to then double opt out of their service. When I brought up this scammy slimy move they said they wouldnt even refund it unbeknownst they kept charging me month to month. Had to dispute them with my credit card. Terrible business practice and they were also no help with install. Very pricey.

Hair Planet Hair Extensions

May 22, 2025  on Shopify

Early days, but so far I'm really impressed with Reviews.io and their Shopify integration. We used to use TrustPilot, but having had year upon year of ridiculous price rises, no feature development and poor customer service, it's refreshing to have lots more features, for less money, and also better support and service. We have our reviews set to send 7 days after customer orders are marked as delivered and customers can leave photo and video reviews. Simply excellent.

Silver Bubble

May 21, 2025  on Shopify

Have been with Reviews.io for many years now and veyr happy. I'm moving my website to Shopify and was having some teething problems with a couple of Reviews.io widgets. I contacted them and was quickly connected to someone who went into my website and sorted out putting in the Reviews widgets correctly. Their website was also very clear and useful as well for helping me integrate the Reviews.io widget on my new Shopify site.

Lifters Wear

May 12, 2025  on Shopify

We just started with reviews.io and Maddox is a great support for our setup as we have a few questions and he has a strong knowledge:)

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