Early days, but so far I'm really impressed with Reviews.io and their Shopify integration. We used to use TrustPilot, but having had year upon year of ridiculous price rises, no feature development and poor customer service, it's refreshing to have lots more features, for less money, and also better support and service. We have our reviews set to send 7 days after customer orders are marked as delivered and customers can leave photo and video reviews. Simply excellent.

Have been with Reviews.io for many years now and veyr happy. I'm moving my website to Shopify and was having some teething problems with a couple of Reviews.io widgets. I contacted them and was quickly connected to someone who went into my website and sorted out putting in the Reviews widgets correctly. Their website was also very clear and useful as well for helping me integrate the Reviews.io widget on my new Shopify site.

We just started with reviews.io and Maddox is a great support for our setup as we have a few questions and he has a strong knowledge:)

I have contacted the support team several times for queries and have always received a quick response or help/support. Can recommend the tool at any time!

Stella support from the team on chat and the on-boarding. App is incredible and the features endless! Love the growth possibilities. Shout-out to Trilok on Chat and Jake Rigney

Been using reviews.io for over a year, really like the platform and the way it integrates. team is really good and helpful. Solid overall, well worth it.

Maddox from customer support was super helpful, the design team adhered to all of our needs and solved a complex issue.

Great app! I have been using Reviews.io for a while now and just opened it up on another store. Their support is great and the tech is great as well.

I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!

We have been using REVIEWS.io for some time and the portal has developed a lot. We recently migrated the website from Magento to Shopify and the migration and integration was straightforward. The support is excellent. Maddox resolved a recent issue promptly. We would have given 5 stars not 4 if it wasn't for the recent near doubling of the price. That said it is still way better value than Trustpilot and I understand a lower cost plan is on the way.