I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

This app is riddled with bugs. Every time I reach out to customer service, their default response is "you're wrong," regardless of the issue.

After their update there all our reviews were deleted and were not displaying on the store. We noticed significant drop in sales and found this problem on the page. Unfortunately their support is not answering...

i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.

Sou Brasileiro e de inicio me senti um pouco perdido pois algumas coisas do app ainda estavam em inglês, mas o suporte me ajudou a configurar. Só dei nota 4 pois é pago, só pode 20 avaliações por protuto, mas é o suficiente para começar

Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!

one of the best customer support and expertise in shopify. they have fixed my bugs within 30 minutes where my theme is compeltely customised one, So it is not easy to find in which file my dev has put codes beacuse I have 2-3 product liquid files. Still there team. fix it lightly speed. Thanks a lot

I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.

The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.

Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!

It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen！

Fast and effective support!I had a few questions about setting up the app to manage reviews, and the support team was incredibly quick to respond. They helped me resolve my issues in no time and provided clear, step-by-step guidance.

An amazing experience! The app is very easy to set up, and has a great set of features. If you do encounter any issues, the support team is just a chat away and very responsive. Special Thanks to Selina, Dan, and Yen for all their help.

I just started using Ryviu and didn’t understand anything, but the customer service helped me solve all my problems. I highly recommend it to anyone who wants to simplify review management!