Exceptional service from start to finish! Helen was incredibly professional, responsive, and attentive to every detail. She offered insightful advice and effective solutions that made the whole process seamless. It was a pleasure to work with such a dedicated and easy-to-communicate-with team—thank you, Helen, for your excellent cooperation!

Wir hatten jahrelang Seobility in Verbindung mit JTL-Shop im Einsatz und waren ehrlich gesagt ziemlich enttäuscht – zu wenig Wirkung und zu wenig echte Unterstützung. Der Wechsel zu Shopify hat zwar schon Verbesserungen gebracht, aber der große Sprung kam erst mit Tapita (SEO Ranking & Web Performance). Was uns überzeugt hat: Support, der wirklich reagiert, und Techniker, die nicht nur “Tipps” geben, sondern konkret helfen und Dinge sauber umsetzen. Seitdem ist unsere Sichtbarkeit spürbar gestiegen – nicht nur bei Google, sondern auch in anderen Suchmaschinen. Rankings nach oben, bessere Performance, mehr Präsenz. Wir können die App zu 100% empfehlen. Tapita hält, was sie versprechen. Danke für die starke Unterstützung!

Chloe was exceptional and very quite to respond to my inquiry. I appreciate the quick response and eagerness to assist me. Tapita is a really great product and already within one day of adding it to my store, I have made some serious progress and changes with how I handle my shop's SEO. Love this product and highly recommend as constant SEO management is essential to the success of any store, and Tapita makes it so much easier to manage!

Very professional team, especially Liam and Joey. The service was smooth, on time, and very well organized. Highly recommend them!

i have only installed the app today, but got great service so far installing everything, much better than many other apps I've tried before. Looking forward to have all the SEO's fixed.

The customer service staff were very professional and patient in handling the issues and providing assistance during the usage process.

I am truly and honestly delighted to have been assisted by Krystal today, she has gone far and beyond to assist me even when I was letting myself down due to my limited knowledge. She was patient, intelligent, knowledgable and yet very humble and professional and understood my pain and my limitations. She has delighted and settled me beyond my expectations and for that I am looking forwards to getting her support again next time given a chance. She is a rare type truly one of a kind. Thank you once again Krystal.

After trying out soooo many SEO apps I landed on Tapita. Omg what a game changer! All the crap and time waste with the others' when Tapita was the IT app along. Liam was fantastic. He offered his assistance to bette the SEO on my store, I didn't even have to ask. He kept checking in and he was extremely polite and EXTREMELY helpful. This app is IT! Don't waste your time with the others'. Save yourself the headache and hassle. I am sure glad I did.

This 1-star review isn’t even about Tapita’s coding ability. When they actually get on a task, they’re good. The 1-star is because when something critical breaks and you’re losing sales in real time, they become impossible to reach in any meaningful way. Their live chat team’s response was basically: “Sorry, I’m trying to find someone,” and that’s where it ends — no ETA, no escalation, no person accountable, no emergency process. Just a dead end while your business bleeds. If you’re charging businesses hundreds of dollars for ongoing maintenance, you need an on-call rotation for emergencies. “We only operate during business hours” is not an acceptable answer when the issue is a broken order submission/checkout flow. When shit hits the fan, they’re nowhere to be found. That’s the problem.

I have only had it installed for one day, but immediately started receiving support- on the free plan trial! Thank you for your help, it is nice to be able to talk to someone and see results before deciding to invest money in an app.