Great customer service from Holden and he was able to customise my reviews to exactly the way I wanted them.

Very straightforward and affordable app. Easy to setup. Support has been great. We are still looking to boost review activity from customers but so far so good.

DO NOT RECOMMEND, use judge.me reviews instead. I’ve been using this app for 4 years, but I’ve now decided to switch to a more affordable alternative. After canceling my plan, I was immediately locked out of the app — even though I had already paid for the current billing cycle and should still have access until it ends. This feels unfair and unprofessional. If I paid for the service, I should be able to use it until the period I paid for expires. Very disappointing experience after years of loyalty.

We've been using Fera on our Shopify store and absolutely love it! The app works flawlessly and has been a fantastic addition to our setup. It's incredibly easy to use, and the interface looks clean and very professional. We've seen a real difference in how our store presents itself to customers. Highly recommend it to anyone looking to enhance their online store!

Fera is an outstanding reviews app that has truly elevated our customer feedback experience. Their platform is user-friendly, packed with powerful features, and seamlessly integrates with our store. But what really sets them apart is their exceptional customer service.

Great experience with Fera. Have been using this for a few years and it has been seamless and very effective. Special shout out for the live Support which has been amazing! Would highly recommend this.

Approving reviews before they post, replying, and auto AI are used by us across our 3 shopify stores, depending on which store it is. Nice features, great app, great price.

Great customer service, quickly added in some custom code so the star rating and reviews would show up on the collection pages on my site. Thank you Holden!

The only review app that will not let you download the reviews from your own shop within minutes. You have to wait several hours (more than 12 in our case - and still waiting) because Fera wants to check and find out why you want to download your own reviews! Too much control and weirdness. We're going elsewhere.

I used Fera's free plan for a long time and was quite satisfied — until they suddenly canceled the free version. They removed access to the plan and deleted all my reviews and completely reset my account, as if I had never used the platform. This kind of treatment is extremely disappointing. I lost valuable customer feedback and trust in the service. I do not recommend relying on Fera if you value stability and transparency.