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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,695)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Good Mood Gear

Dec 04, 2025  on Shopify

The tech support agents were incredibly helpful! I should have contacted them directly instead of fiddling around for 2 hours myself trying to do what they did in less than 30 seconds. Great app and support overall. Highly recommend.

Adversary Apparel

Dec 04, 2025  on Shopify

was a fantastic experience really helped me with the coding and finally got my widget to work tasnim was amazing and very patient with me trying to work it all out she did everything for me and fixed everything tasnim thank you you was amazing! I also want to thank Gabriella who sorted issues I had helped me create the review page I wanted thank you so much to both of you

Cozy'Cloud

Dec 04, 2025  on Shopify

Certes l'app est très utiles, mais devoir payer 15€ par mois pour juste changer la couleur des étoiles c'est trop.

Cat in the Box LLC

Dec 04, 2025  on Shopify

I love this app. It works perfectly, and if it ever doesn't you can contact customer service. When I first signed up, the reviews were pretty basic -- but it was exactlu what I needed for social proof on my site. But now, they're rolling out so many updates, bells, and whistles that I can't even keep up with them. Stop looking - you don't need anything else to collect reviews.

Sarah's Day

Dec 04, 2025  on Shopify

The service was so so helpful and speedy too! Honestly the best customer service experience I've ever had. Thanks team! Thank you Gabriela, Lorenzo and Jess!

Studio Rebecca

Dec 02, 2025  on Shopify

Absolut amazing customer support! Really great product and amazing service. Can absolutely recommend them!

The Sip Emporium

Dec 02, 2025  on Shopify

This app is easy to install and use and offers some good free options for those just starting out who need reviews to grow but don't have a huge budget. There has been continuous improvement since i installed it. Proactive emails to get me to check my install when i update my theme and most recently when I tried adding a widget, the support was super quick and extremely helpful. I am on the free plan and wanted to add a review carousel to my product page but didn't like the colour of the link. I asked a query about where I could change this as it wasn't picking up my theme, nor was it an option to adjust in the widget settings. I heard back from Judge.me almost immediately, offering to adjust this for me and and to send my preferred colour hex code. They adjusted it promptly and I'm really pleased with it. Thank you to Gabriela and Hamza for handling my query so promptly and providing me with what I needed.

Love Mother Earth Handmade Organics

Dec 02, 2025  on Shopify

Helpful customer support, very thorough and happy to walk you through how to's patiently. the app takes a bit of learning but it's not too difficult once you invest a little time to become familiar and you can always ask for help if unsure. They use AI chat bots but also follow up with a real person to see if everything is ok which is really great!

Westman shaving

Dec 02, 2025  on Shopify

Look no further than Judge.me for your review app. Have been using it for 2-3 years and I am 100% satisfied with the app itself and the support I received any time I needed. Just today Lorenzo offered great support, understood the problem immediately and solved the issue in just a few minutes. I received similar service from other people in the support team in the past. 100% recommend.

Creative Cosmetics

Dec 02, 2025  on Shopify

Great review app with lots of possibilities! Helpdesk is fast with reply's on issues or questions. Great job!

Deadbroke Denim®

Dec 02, 2025  on Shopify

Free version is great, worth it to upgrade to paid if you want to send review reminders/follow-ups. Customer service is pretty top tier and connects you with real humans if you request them.

Keep It Rural

Dec 02, 2025  on Shopify

Daniel went above and beyond to help me get reviews on my website, I can not express how impressed I am on her but believe me when I say im over the moon with this service !!

Wandering Sol

Dec 02, 2025  on Shopify

Love this app. Amazing customer service and super easy to set up. Also very user friendly for our customers leaving reviews. Highly recommend

the ppn

Dec 02, 2025  on Shopify

Judge.meを搭載してレビューを投稿してくれるお客様が増えました。またJudge.meのスタッフの方も質問への対応が素晴らしく早く丁寧なのでとても助かっています。今後ともよろしくお願いします。

Zombie Labs

Dec 02, 2025  on Shopify

As always Judge Me customer service is so easy and helpful. We just had some trouble installing the star rating widget in our theme code, and Jess came to the rescue within literally 5min to get it up and running. Thanks so much!!

klosslabbet.se

Dec 02, 2025  on Shopify

Highly recommend! Works out of the box for themes, might be tricky to setup for Hydrogen but their awesome support team basically answers instantly!

Ma boutique

Dec 02, 2025  on Shopify

L'application ESSENTIELLE pour convertir les visiteurs en clients. « Après avoir testé plusieurs solutions d'avis, Judge.me est, sans conteste, le meilleur pour notre boutique. L'application est incroyablement facile à configurer et les widgets s'intègrent parfaitement, offrant un look 100 % professionnel. Mais la vraie force, c'est l'impact : le taux de réponse à nos demandes d'avis a explosé, et l'affichage des carrousels sur nos pages produit a immédiatement augmenté notre taux de conversion. Leur support est rapide et efficace. Si vous lancez une boutique ou si vous cherchez à améliorer votre preuve sociale : ne cherchez plus. Judge.me est le pilier de notre crédibilité. »

 Dream Bubble

Dec 02, 2025  on Shopify

客服很及时回复我的疑问,并且支持中文对话,帮到我很多忙,很感谢!很好用。

Luna de Oriente

Dec 01, 2025  on Shopify

Muy bueno, y su suporte es excepcional, con toda la paciencia resolvieron cada una de mis inquietudes.

Nibblie

Dec 01, 2025  on Shopify

I’m still at the early stages of using Judge.me, but the app looks clean, useful, and easy to work with. The support team has been very helpful, especially Jess, who was kind and understanding throughout the process. Overall, a positive experience so far.

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