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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,610)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

MetOlijf.nl

Oct 03, 2025  on Shopify

Ongelofelijk fijne service, super snel, ze kunnen zelfs coderen als je het niet weet. 10.5K reviews gemigreerd zonder noemenswaardige problemen, en het ziet er op MetOlijf.nl echt prachtig uit!

Maze Haircare

Oct 03, 2025  on Shopify

Relatively new to the app but so far so good. There is not all the customisation within the widgets that I would like, but considering I am only using the free option it's excellent. I had a small issue when implementing and the team were very responsive on the chat and solved it in minutes.

Flair Active

Oct 03, 2025  on Shopify

Built the sections I needed, was a few adjustments needed to be made so spoke to customer support, was handed over to Oualid and sorted my issues to make the review section fit to brand. Great response time and understanding.

SPICYBEARS

Oct 03, 2025  on Shopify

I have just installed the app and will update the review later. For now the admins were very responsive helpful with setting it up!

The Peace Artists

Oct 03, 2025  on Shopify

I am clueless and this app makes it easy to get reviews and it works great for me. No issues yet. Update my widgets if I change Themes is the only work I need to do. I like it! I recommend it!

EBONWOOD

Oct 03, 2025  on Shopify

Judge.me is the gold standard for shopify app companies. They provide outstanding customer service fast and effectively. They continously improve their platform providing us customers every month with invaluable features. The software just works. I've gone through a major overhaul with our website, and judge.me literally never stopped working (while other apps had to do custom code and whatever else). Customer for life. 100/100.

Tracks of the NYC Subway

Oct 02, 2025  on Shopify

Just onboarding now and I was amazed how quickly I was able to get steered in the right direction--at midnight even!

Mother City Firewood

Oct 02, 2025  on Shopify

Spectacular support from Felix. Had my problems resolved in minutes and was super responsive. Recommend the App and Team.

Mahalia Coffee

Oct 02, 2025  on Shopify

Judge.me has been fantastic for our Shopify store. The team is always fast to reply to any messages, incredibly knowledgeable, and genuinely friendly to deal with. The app is easy to set up, works seamlessly, and the support goes above and beyond whenever we need a hand. Highly recommend!

The Paper Mix

Oct 02, 2025  on Shopify

The app is good and afforable with my initial start up budget. Customer service was very good. I really appreciate Ron, Abderrahman, Soulaimane are very supportive and responsive.

PRAVI Nutrition

Oct 02, 2025  on Shopify

5/5 amazing, extremely helpful, i asked a million questions lol & he was able to help with them all

Wall Tent Shop

Oct 02, 2025  on Shopify

We’ve had a great experience with Judge.me. It’s been reliable with no issues, and it’s helped us collect additional reviews outside of Google. The app also integrates smoothly with rich snippets, which has worked perfectly for boosting our visibility. Highly recommend!

4 Ever Pantry

Oct 02, 2025  on Shopify

"I love my dog. She's so kind hearted and hopeful to please me. I want to please her, too! When I gave her the first bite of 4 Ever Pantry 1 ingredient beef heart, she perked right up and sweetly asked for as many as I could offer. Her 9 year old Dane/Mastiff body pulled out the rolls and army crawls I haven't asked for in years. Happy dog, happy heart." Alma Law and Layla

My Car Stuff

Oct 02, 2025  on Shopify

Loved the help I received when I couldn't figure something out. Turns out it was easy and it was explained well. I also am thoroughly enjoying the additional integrations they have.

Inpulse

Oct 02, 2025  on Shopify

I had another review app before and ended up switcching to Judge.me. It has been a really good experience. I just had an issue with a particular widget showing up how i wanted. They took the time to understand what i needed and did real time troubleshooting to fix it in the background and get what i needed done! That's the kinda service I can appreciate - no lengthy tickets that never get resolved.

brooksybox

Oct 02, 2025  on Shopify

Ron was so quick and helpful with answering my questions. He quickly went on my site and fixed my issues. Very kind and easy to work with!

CABLECRAFT 音光堂

Oct 02, 2025  on Shopify

サポートもしっかりしていて、なによりアプリが素晴らしい。 レビューに加え、質問機能もON・OFF出来て、使い勝手がいい。 いろんなレビューアプリを試しましたが、これが1番いいと感じています。

Baldų sfera

Oct 01, 2025  on Shopify

Using this app for a month now, free version. No issues so far, easy to use and super great support team!

Cutie Patootie

Oct 01, 2025  on Shopify

Judge.me has been a very helpful and efficient tool with social proofing my Shopify store for the last 5 years I have used it. Customer service is superb whenever I need assistance. One recent concern I had was addressed by Brian who went above and beyond, very understanding, considerate and compassionate in dealing with my request. Highly recommended!

Champ Brand

Oct 01, 2025  on Shopify

I had an issue with the review modal and the team was fast to act and fix it. Can't speak highly enough about the customer service. Highly recommend this app and will recommend it to others in the future. A++

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