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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (43,192)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Ferox Bikes

May 04, 2025  on Shopify

I reached out to the Judge.me Reviews support center to understand how to dynamically load their widget using custom code. I was honestly surprised by how instantly they responded. Not only did they solve my issue quickly, but they also identified and resolved an additional problem I hadn't noticed. It was a really great experience working with their support team

Empress Intuitive Coaching

May 04, 2025  on Shopify

The app seems good so far - haven't had a ton of time to play with it but the customer service is beyond anything I've experienced - it's worth it alone for the service provided!! Thanks a million Andrew

Vince NZ

May 04, 2025  on Shopify

Support has been excellent helping me set this up with my Klaviyo Email and Shopify site Straight forward to connect and use, had a slight issue with the orginal trigger/api connection but that was quickly sorted, was able to access help chat with someone quickly and they were extremely helpful

Rednah

May 04, 2025  on Shopify

My reviews didn't appear on the Dutch version of the Website. Customer service was super fast and fixed it right away. They needed access to my page and voila, done. I am so happy with this customer service. It's rare. My agent was called Mohamed. Thanks Mohamed!!

parker + gibbs

May 03, 2025  on Shopify

I'm just on the free version because I'm just starting out. It's very user friendly and is great for someone just starting out. Their customer service is fantastic. I contacted them on a Saturday afternoon...and actually talked with someone who helped me! That's amazing customer service!

The Wright Memories

May 03, 2025  on Shopify

Smooth Setup, Great Value – Perfect for New Shops Transferring my reviews from Etsy to Shopify using Judge.me was quick, simple, and hassle-free. The display looks great on my site, and I love that there’s a generous free plan with the option to upgrade later. When starting a Shopify store, there are already so many costs and tools needed—it was a huge relief not to be forced into a paid plan or a limited-time free trial. That’s actually why I chose Judge.me over other apps—it felt like less pressure and more flexibility. Because of that experience, I’d be happy to upgrade to the paid version once my shop is fully up and running!

Arm Labz

May 03, 2025  on Shopify

Great app overall! It would be even better if users could leave a quick 5-star rating without having to write anything — that would make it much easier to collect reviews. Customer service is great, and the app itself is solid.

Blackout Deck

May 03, 2025  on Shopify

The perfect review app I've found. Had some difficulties matching the colours to my website and was helped instantly. Website looks so much more professional now.

Yardblox Fabrics

May 03, 2025  on Shopify

Very helpful customer service team, the free version already offers a lot of capabilities. Will consider the paid version to better collect reviews and incentivize customers.

My Cookware Australia

May 03, 2025  on Shopify

I recently utilised Judge.me for managing customer reviews on my e-commerce platform, and I am exceptionally pleased with their service, particularly their prompt responsiveness. From the moment I integrated their system, the setup process was straightforward, with clear instructions and an intuitive interface that required minimal effort to implement. What truly sets Judge.me apart is their outstanding customer support. I encountered a minor technical query during setup, and their team responded within hours, providing a concise yet comprehensive solution that resolved the issue immediately. Their proactive approach and rapid response times demonstrate a commitment to ensuring a seamless user experience. Additionally, the platform’s features, such as automated review collection and customisable widgets, have proven highly effective in enhancing my store’s credibility and engagement. Judge.me’s prompt service and reliable performance have exceeded my expectations, making it an invaluable tool for my business. I wholeheartedly recommend Judge.me to any business seeking a robust and responsive review management solution. Five stars!

Wearium

May 03, 2025  on Shopify

Great customer support and very easy to use app. The interface is intuitive, and whenever I had questions, their support team responded quickly and resolved my issues. Everything works smoothly, making it a pleasure to use daily. Highly recommend!

Exclusive Lines

May 02, 2025  on Shopify

Judge.me is a fantastic review app that effortlessly collects and displays customer feedback on product pages. The customer service is excellent, with Jess providing exceptional support. A must-have for any Shopify store!

THE LUXURY ORIGINAL EXTREME

May 02, 2025  on Shopify

他のアプリから、こちらのアプリに変えて正解でした。先ず、チャットでのサポートが親切丁寧で、ちゃんと最後までサポートしいただけるので安心です。最初は、日本語に対応できるのか不安でしたが全然、問題ありません。そして、コスト面でも非常に満足しています。もっと早く、こちらのアプリに切り替えるべきでした。自信をもってお勧めします!!

healthdoseusa

May 02, 2025  on Shopify

It's a good review app and compatible with other platforms, the support is excellent they respond almost immediately

Antikhandel-Stuttgart

May 02, 2025  on Shopify

Super App auch kostenlos nutzbar. Support per chat steht immer zur verfügung, und beantwortet alle Frage direkt. Danke Abderrahman

Mein schöner Garten Shop

May 02, 2025  on Shopify

Great app, fantastic support especially when it comes to adjusting the design to the shop. I wish there were a few more options so we can do it ourselves, but that's a very minor thing when the support is this good. There's just one blemish: The handling of product variants is not ideal, at least in conjunction with Klaviyo. In the review request the base image rather than variant image is sent and the review link goes to the base product too – worst case scenario, if they ordered multiple variants of the same product customers are asked to review the same product multiple times and reviews are overwritten. It's an issue they are aware of and working on. Once this is resolved this is 100 % a 5 star app and probably the best option available.

TGkreativ

May 02, 2025  on Shopify

Toller Kundendienst. Hier wird wirklich alles getan um zu helfen. Da fühl ich mich gut aufgehoben. Vielen Dank

Tienda Santa Holísticos

May 02, 2025  on Shopify

Es la mejor herramienta de reseña, el soporte super rapido, te resuelven todo inmediatamente y con amabilidad. las herramienta esta super optimizada para que tu tienda genere mucha confianza con las reseñas, y lo mejor es que no tienes que preocuparte por pedir reseñas manualmente

Lola Ade

May 02, 2025  on Shopify

The app has a lot of features. I finally upgraded to the Awesome Plan to try them all out. Even before upgrading the Customer Support has been fantastic.

Dazzling Candles

May 02, 2025  on Shopify

Amazing App! This app has really helped me manage my store better and connect with my customers. I love how easy it is to use, and I've noticed more customers coming back to leave reviews. Highly recommend!

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