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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,869)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Steve's Leaves

Jul 09, 2025  on Shopify

Felix provided quick support and helped to fix an issue we had very promptly and even at a late hour of the night. Thank you!

Félix & Norton

Jul 08, 2025  on Shopify

Best plug in you must have on your store, basically you install shopify, get a plan, then download judge.me. Thank me later. very worth it and the team is EXTREMLY responsive and helpful.

Bona Dea Naturals

Jul 08, 2025  on Shopify

Got great, fast support, including having someone from the team actually make the needed code changes for me.

Skin Win Essentials

Jul 08, 2025  on Shopify

I love using this app for my store. Customer service is top-tier! They respond very quickly & go above and beyond to help and solve my solutions.

PremiumHobby

Jul 08, 2025  on Shopify

Die App tut was es soll, alles funktioniert und wenn mal ein sonder Wunsch besteht, wird dieser im Support gelöst. Einzig und alleine die nervigen auflobenden Werbungen sind sehr störend. Daher in ein Stern weniger.

Distinct Amsterdam

Jul 08, 2025  on Shopify

Quick support from Tasnim - thanks. Moved to Judgeme from loox as it loads instantly whereas the other app took 40 seconds. Quick loading time is crucial to build credibility.

ArmoNix Market

Jul 08, 2025  on Shopify

Mi experiencia con la aplicacion ha sido la mejor, ya habia probado otras y son muy dificil de instalar y configurar todo, pero Judge ha sido muy facil todo, solo a lo ultimo tuve un pequeño problema de configuracion con las reseñas de uno de mis productos en tienda y Felix un colaborador me atendio y me ayudo con todo el mismo me resolvio el problema y modifico algunas cosas para mejora de mi tienda les doy 5/5 ESTRELLAS

Averr Aglow

Jul 08, 2025  on Shopify

Andrew provided excellent support, answered my questions and solved some problems I was working through providing full support to fix it on the spot.

TrailWynd | Power your Adventure

Jul 08, 2025  on Shopify

have been using this app since i launched my store but ive only recently upgraded to awesome plan. and i must say its worth every cent! and the support.... it's the BEST. my issue was sorted within 2 minutes. highly recommend!

The Little Marionette

Jul 08, 2025  on Shopify

Even though we are using a very outdated Vintage Shopify template Felix (yes, a real person that as exceptionally knowledgeable) was able to fix our issue immediately and had the App up and running in seconds. Could not highly recommend Judge.me more!

Dojo.uy

Jul 08, 2025  on Shopify

App is great, but time to add WhatsApp! Emails opens ae declining everyday making the app less valuable... :(

Rivete

Jul 08, 2025  on Shopify

My experience with Judge.me and today esp with Andrew has been more than exceptional in terms of customer care and support. When I started, with navigating my reviews and how to or where to place them, Andrew went over and beyond with helping me each step of the way, with immense patience. He worked alongside me and created a dedicated reviews page for my store, and customized it to my stores' branding palette. It feels unified knowing that his suggestion keeps my product pages and home pages clear and uncluttered, because reviews have a special home on my store. The level of care and patience to work alongside me and go through each query in a methodical fashion is excellent and I love this app, and very grateful to Andrew for giving me clarity today. My store feels more Put together today.

Gemini Clothing LLC

Jul 08, 2025  on Shopify

Great and fast support. Felix is ​​very enthusiastic and helped me a lot when setting up the app. Willing to support any questions enthusiastically and sincerely. The app is easy to use, functional and convenient.

Cocodrip - Tårta & Baktillbehör

Jul 08, 2025  on Shopify

I had high hopes for this app, but unfortunately my experience was quite disappointing. I tried to import my existing reviews from another app, but many of them were rejected without clear explanation. I don’t understand why there were so many errors when those reviews had already been published and approved in the previous app. When I contacted support, they sent me a long technical file full of errors that I was expected to fix on my own. As someone who isn’t very tech-savvy, this was extremely confusing and frustrating. Also, many of the features you’d expect to be included—like showing your reviews on Google—actually require a paid plan. So the “forever free” claim feels a bit misleading. Overall, the app was much more complicated and limited than I expected.

Mooshroom

Jul 08, 2025  on Shopify

Great tool, practical. Review page needs improvment as we had to build our own instead, but everything else works great.

BOXIO

Jul 07, 2025  on Shopify

Wir sind sehr zufrieden mit judge.me und haben sowohl Shop- als auch Produktreviews eingeführt. Auch für Multilanguage-Stores sehr gut geeignet und super Support.

Fée de Laurier

Jul 07, 2025  on Shopify

Service assistante très réactif et professionnel, je recommande ! la 6Prise en charge est exceptionnelle !

My Forever DNA

Jul 07, 2025  on Shopify

Judge.me is an amazing app packed with powerful features a true game-changer for anyone running an eCommerce business that needs to be reliable and trusted.

Black Sheep Dynamics

Jul 07, 2025  on Shopify

Had issues importing files, however their support went above and beyond in helping me out. Great service! Worth it.

Pure Gems & Stones Store: Awakened Days

Jul 07, 2025  on Shopify

Customer service is great, responds really fast. A team that really understands customer requests and updates accordingly.

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