Judge.me App Review: Features, Pros & Cons for Shopify

Customer reviews: Judge.me Product Reviews App

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (33,354)

Overall rating

5

22,558
4

486
3

44
2

28
1

99

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

Outstanding customer support with fast and helpful responses.
Easy installation and integration with platforms like Shopify.
Flexible customization options for widgets and emails.
Effective import/export functionalities, especially for large volumes of reviews.
Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
Initial setup can be time-consuming or confusing without support assistance.
Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Maloah Handmade Design

Dec 31, 2025 on Shopify

Sehr gute app genau nach mein vorstellung, meine kunden können jedes produkt bewewrte und auch fotos hinzufügen

CAVY FISHING

Dec 31, 2025 on Shopify

jess & faissal were very helpful and polite - they helped us make our reviews count on each product page clickable

Pangolins

Dec 31, 2025 on Shopify

Such great support with patience and care, got it all fixed and sorted, really happy with my choice of review provider

Memory Alchemist

Dec 31, 2025 on Shopify

We love this app so far! Easy to set up and access and does what we need it to do. Building that social proof with reviews is extremely important to small businesses like ours.

Transcend Coffee & Roastery

Dec 31, 2025 on Shopify

Tech support is amazing. Lorenzo was able to fix issues with our app widget and adjust the formatting to make our reviews look great. We have had high success rates in capturing customer reviews with this app. I highly recommend it.

Knockout Couture | Fight or Die

Dec 31, 2025 on Shopify

El soporte es inmediato y bueno, tambien su IA es buena. Es una alternativa a muy buen precio para reseñas y bastante completa.Lo recomiendo

Rhae la la

Dec 31, 2025 on Shopify

I love this app! It is exactly what I was needing for my website and they delivered. Customer service is by far the best I have received so far. I must give a shout out to Lorenzo for getting me set up today! He simply explained how the reviews work and was able to give me insight on the different ways to move the widgets around. Not many will take the time to do this. Thanks Lorenzo for your knowledge and help!

Bee Coco Candle

Dec 31, 2025 on Shopify

VAN IS AMAZING! Ditching Yotpo for Judge.me really helped with performance issues too. I am so happy with Judge.me.

ELEGANT PARFUMS

Dec 31, 2025 on Shopify

Such a great and important app to have! I highly recommend it. The support team is incredibly patient and quick to help. I had a wonderful experience with Felix

Tino

Dec 31, 2025 on Shopify

Bardzo przydatna i fajna aplikacja. Prosta w użytkowaniu, używam jej w sklepie od długiego czasu i nigdy nie było z nią problemów. Szybki i efektywny support klienta. :)

FlowersByPost

Dec 30, 2025 on Shopify

10/10 what a great little review app, understated for what it does, clean ux, easy to setup, really good automation, good range of widget options, comprehensive online support and all for a very good price, would 100% recommend. Added it to one store, and within 24 hours had added to my other one, no hesitation.

Wild Spirit

Dec 30, 2025 on Shopify

We were setting up the app with the assistance of Daniel! Amazing onboarding and great feature palette. We were switching from Loox to Judge.me and so far we are impressed!

Maison Protéine

Dec 30, 2025 on Shopify

Van was incredibly helpful! She was quick to respond, clear in her explanations, and genuinely committed to solving the issue. Excellent support!

BAYSUPERSTORE

Dec 30, 2025 on Shopify

excelent review app - all features available for running your business and capturing review- they also have page created specific to your business to have professional review page

UniWooder

Dec 30, 2025 on Shopify

Amazing support! Felix was incredibly helpful and fast. He helped me sort out a specific issue with my pinned reviews display and resolved it in minutes. The app is feature-rich, and the customer service is top-notch. Highly recommended for any Shopify store!

2EasyFitness,LLC

Dec 30, 2025 on Shopify

Brian was EXCELLENT! As a first-time user of a review app, he was helpful and very patient with helping me to navigate the platform and integrate various items into my website. So far, no issues with this service.

YhLamps

Dec 30, 2025 on Shopify

This is a very useful feature, and the customer service is also very helpful and can offer some suggestions.

Nine25 Sliver

Dec 29, 2025 on Shopify

The support team was outstanding. We had multiple questions and design-related concerns, and they guided us with the best possible solutions. Their response time, technical knowledge, and willingness to help made the entire experience smooth and stress-free. Highly recommended app with excellent support.

FiFi Nails

Dec 29, 2025 on Shopify

Great support experience He patiently helped me with all my questions about the app, explained the different options clearly, and took the time to make sure I understood how everything works. Very responsive, professional, and helpful throughout the entire process. Highly appreciated.

Carrie Foscato Design

Dec 29, 2025 on Shopify

It could just be me, but I have the hardest time finding the actual reviews. I'm not in the app everyday so I have to try and remember where the simple text link is at the bottom of the reviews panel on the main app page is to go to the dashboard. Please make the review dashboard link more prominent so I dont have to search for it. I also don't get emails saying I received a review. I get promotional emails, but not ones for actual received reviews. I have no idea how to change or fix that. The rest of the app is good and I enjoy that trust factor that it gives. It is also visually appealing.