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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,447)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Green Wheels Byron

Nov 27, 2025  on Shopify

Lange nicht mehr so ein tolles Kundenerlebnis gehabt. Alle meine Fragen wurden ausführlich und verständlich beantwortet. Der Kundenservice war wirklich hervorragend. Schnell, freundlich und absolut hilfsbereit. Es gibt wirklich nichts zu bemängeln. Einfach top.

Dutch Heritage Cosmetics

Nov 27, 2025  on Shopify

Had a little issue with 1 of the widgets as it didnt show any stars but only squares. The team fixed it immediately. No idea how but they fixed it. Very happy with the quick customer service and how fast it was fixed after trying for days myself.

Crafty Maven & Co

Nov 27, 2025  on Shopify

Its been an amazing asset to my shop so that customers are able to verify credibility which has positively benefitted the overall conversions.

Mood Control

Nov 27, 2025  on Shopify

Reviews work as intended and support is seamless. I had an issue where a customer reviewed the wrong product and they allowed me to move the review to the right product without issue. Just something to note is that if you're a store that sells multiple products of the same kind but as different versions, such as apparel where you have the same tee blank but with different designs, the reviews will only show up on the page of that one design instead of all the product pages. If you want to set things up to have the reviews show up on other pages, you'll have to create product groups which are only accessible through the awesome plan.

Lazaval Perfumes

Nov 27, 2025  on Shopify

Great app and build trust for customers with efficient reminders, feedback and approval requests. Many features are second to none. The app has everything you need to get genuine reviews. 5 Stars!

ALL ga+ SUM | Sex Toy Shop

Nov 27, 2025  on Shopify

Thank you so much for one of your staff named Binh helps me a lot!! He is very helpful and responsible person!!

Silver Circle Pets

Nov 27, 2025  on Shopify

My experience of Judge.me is very new and short, but so far so good. I have experienced Quick and friendly and helpful Customer Service from Gabriela, Andrew, and Abderrahman. I like the look of the difference customisations I can make to the app to have it fit my store.

Anadoludan Sofranıza

Nov 25, 2025  on Shopify

I’m really happy with the app, and the support team has been very responsive. Definitely recommend it.

Premier Traders

Nov 25, 2025  on Shopify

Excellent support & features. Even if you are using free plan, there are still some amazing options

O Sleeves!

Nov 25, 2025  on Shopify

Excellent customer service. Oualid was incredibly helpful and understood exactly what I needed support with.

BirdieBoutique.com

Nov 25, 2025  on Shopify

I was having issues with the reviews and how they appeared on my product page. The agent who assisted me is very reliable and responsive. He's reassuring and approachable. Would highly recommend!

ARTHE

Nov 24, 2025  on Shopify

Esta aplicación es un acierto para generar transparencia en cualquier ecommerce. Además la asistencia es un 10, es fácil que te ayuden en caso de incidencias.

YES Cacao

Nov 24, 2025  on Shopify

Great experience. Price is also much more palatable than competitors. Judge.me has brought in hundreds of reviews for us!

Mute Snoring AU

Nov 24, 2025  on Shopify

Great review app that is straightforward and intuitive. I had some issues getting reviews to show on Google, but support added a code snippet that got it fixed up straight away.

Trendy Styles & Beauty Presents ICON ROW Branding

Nov 24, 2025  on Shopify

It only took a few minutes to learn how to upload reviews after the app walked me through enabling it on the store theme. Works just like it should, and looks good on my store.

Munchyhub

Nov 24, 2025  on Shopify

Awesome app. Huge amount of customisations which is perfect for when you need to make fine tunings, like I do. And the customer service is top. Brian helped me set it up and customise it the way I wanted, so now it looks fully embedded into my website, design wise.

Anka Joyería

Nov 24, 2025  on Shopify

me gusta mucho! nos ayuda mucho a los negocios más pequeños. la aplicación debería incluir en las reseñas las fotos de las clientas automaticamente

CRYSSI

Nov 24, 2025  on Shopify

Vielen Dank Jess, für deine freundliche Unterstützung. Deine Schritt für Schritt Anleitung hat mir sehr geholfen.

Verdeia

Nov 23, 2025  on Shopify

Great app and service. Had a small issue with the META integration and Hakima has been of great support and we've been able to fix the issue

Sunny Sea Glass Jewelry

Nov 23, 2025  on Shopify

I had some trouble installing feedback on my Shopify theme. They were great to installing for me. Thank you so much!

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