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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,104)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Baja Racing Gear

May 28, 2025  on Shopify

Top Notch software and Top Notch support. It is amazing that they're able to tell when there is something wrong with the settings on my website in relation to their app. When they detect these issues they contact you with the solution to fix it.

Unreal Cosmeticz

May 28, 2025  on Shopify

I was stuck on something I just couldn’t figure out, Ron stepped in and made helped me fix it. He was really helpful, patient, and made the whole process so much easier. Thanks so much, Great Support!

Possum Play EU

May 28, 2025  on Shopify

Support is always super responsive and quick to resolve issues. High powered app that is good value for the price

Clac Clac Design

May 28, 2025  on Shopify

Andrew was a great help. He transferred the reviews from another app and set everything up for me. Made the process simple. Thank you.

Ma Petite

May 28, 2025  on Shopify

I am in the process of moving over to judgeme from another review app, and the service thus far to help me import reviews and set everything up, has been amazing. Thank you!

linaspets

May 28, 2025  on Shopify

I've been really pleased with Judge.me—it's been a valuable addition to my Shopify store. The free version offers a solid starting point, which is what I currently have but I will definitely upgrade to the paid version soon. Once I get familiar with everything, it becomes a powerful tool for enhancing your store’s credibility and boosting conversions. What truly sets Judge.me apart is its outstanding customer support. The team is incredibly responsive and helpful, making the setup and ongoing use much easier. Judge.me is a reliable, well-rounded review app with excellent customer support. I e-mailed an issue or two and they responded in a jiffy. Thank you, Judge.me support.

La Chata Merengüela

May 28, 2025  on Shopify

Recomiendo esta aplicación, es genial para poder ofrecer a tus clientes que dejen sus reseñas y darnos la posibilidad de mejorar. El soporte técnico es maravilloso.

JAEGER

May 28, 2025  on Shopify

Benutzen Judge.me nun schon lange und ist einfach top. Support auch super schnell und zuvorkommend. Kann ich nur empfehlen!

MANUL

May 28, 2025  on Shopify

Very easy to set up and use. The automated review emails and star ratings work perfectly. Great support team as well – highly recommended!

TrendoMark

May 28, 2025  on Shopify

So have to be honest and in my whole life i didn't experience better customer service than on Judge me. I had an issue of putting my reviews in a collapsible row so it will look nice and polished and i have chatted the support and not only did they guide me . i granted them access and they fixed it. after that it was not fitting on the mobile view i reached out again and they fixed it again in the matter of minutes. Judge me you got 100/10 and a big shoutout to Mohamed :) thanks , youre the best :)

Maya Shanti Yoga

May 28, 2025  on Shopify

Just started using Judge Me. Had one query and it was ably and promptly handled by Soufiane. Looking forward to working with them.

Aerotrunk Store

May 28, 2025  on Shopify

really and amazing app, and the customer support is pretty next level as well. They are fast, and their AI support is pretty spot on as well. That said, once you need to be transferred to a live representative it's smooth and fast.

Nativa - Specialty Colombian Coffee

May 28, 2025  on Shopify

Excellent experience and seamless transition from another app to Judge, along with exceptional customer service!

De Hondenhok Expert

May 27, 2025  on Shopify

Great app and top-notch customer support — fast, professional, and truly helpful! *Update : I contacted their services once again, and every time I need them, they exceed my expectations! Big thanks to the whole team !

Pretty Stickers

May 27, 2025  on Shopify

Incredible help , when you are a newbie and have zero experience, with any type of web stuff . Thank You ! - Julie

Empowered Mothers

May 27, 2025  on Shopify

After trying and looking at many apps, I found this one that offers you the most on a free plan and is cost-effective for the pro plan, too! highly recommended, I use this on two different stores that I manage

Betty Berry

May 27, 2025  on Shopify

Product is functional and customer support is very prompt and in-depth. Many thanks to Abraão for helping me figure out a niche issue with my review implementation today.

SbrTnHomes

May 27, 2025  on Shopify

So far, this app has been great at getting customer engagement. I ran into an issue with color change on a button and the chat bot was really good although could not quite get me fixed. transferred me to a live agent and 5min later issue was fixed. You get a lot of options with this app so be ready to spend some time learning what features will best fit your store. And know you get stuck support has been great.

DIY Evolution

May 27, 2025  on Shopify

We've been using the Judge.me app on our Shopify store, and it's been fantastic. Super easy to set up, great automation for collecting customer reviews, and the support team is incredibly responsive. It's helped us build trust and improve our customer engagement. Highly recommend Judge.me to any store looking to grow!

Havenly House & Home

May 27, 2025  on Shopify

Judge.me has been one of the best additions to our Shopify store. The features are powerful, easy to use, and highly customisable. From automated review requests to rich snippets and photo reviews, every tool helps build trust and boost engagement with our products. What truly stands out is the customer service. The support team responds quickly and is always happy to help with custom changes, no matter how small. They’ve been incredibly professional, patient, and effective at solving any issues or answering our questions. This app delivers everything it promises and more. If you want a reliable review system with outstanding support, Judge.me is the perfect choice.

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