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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,877)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Cult Crackers

Dec 12, 2025  on Shopify

Had issues installing the app in the shopify store, but Judge.me support were very proactive and helpful in solving the issues.

www.thewayw.com

Dec 12, 2025  on Shopify

That the review product is excellent in order to get feedbacks from customer as that helps to increase customer loyalty and improve business

Dukeswickflame - Handmade Luxury Candles & Home Fragrance

Dec 12, 2025  on Shopify

Honestly brilliant. So fast to help with any problems you may have too. Super easy to instal too and I had a little issue, Brian was instantly there and helped. Took minutes! Great 5 stars

Pinkycore

Dec 12, 2025  on Shopify

I'm really impressed by how quick it was to be able to chat with someone real for just a simple question. Amazing support!

Rianrix Accessories

Dec 12, 2025  on Shopify

Great app, offers plenty of feautures and customer support is always around with prompt assistance. Highly recommend!

Bois et Brindilles

Dec 12, 2025  on Shopify

J'ai eu besoin de mettre des avis sur la boutique, suite à un problème le SAV a su me répondre rapidement et résoudre mon problème. Merci beaucoup. Je recommande cette application.

Almonlee Distributors Ltd T/A Maxiestores

Dec 12, 2025  on Shopify

Abderrahman is very knowledgeable. He solved the issue I was experiencing within a few seconds! Great customer service.

Adept Cosmetics®

Dec 12, 2025  on Shopify

Problems with Shop app reviews syncing. Support told me to wait 24 hours and let them know if it's still a problem. If it was they would look into it further. 24 hours later, it's still a problem, so they blame it on the Shop app. I check with 2 of my competitors who I'm also friends with and they show no problem on their end with their latest Shop app reviews in 48 hours publishing fine. I mention this to support and was basically ignored.

Half Mile Coffee

Dec 12, 2025  on Shopify

I had a theme change on my website and some of my reviews were broken. I had tried everything myself to fix it and was stumped. I jumped in a chat and got help immediately and they fixed everything. I am a huge fan of this app and the support is excellent.

Permadeath Coffee Company

Dec 12, 2025  on Shopify

Very happy with this app on my store. I was able to add review widgets, customize to match my store, and collect reviews with ease. Greatly appreciate the customization options available for the free plan and incredible support that quickly addressed a customization issue.

Bear Box Brew

Dec 11, 2025  on Shopify

I had a great experience with customer service chat member Brian. They were able to help me solve all of my issues/bugs I ran into while customizing my review flows!

MAVORI

Dec 11, 2025  on Shopify

Jess hat mir sehr schnell, freundlich und kompetent geholfen ein Problem beim Import von Reviews zu lösen. Vielen Dank

Anamalz

Dec 11, 2025  on Shopify

Love this app. It's made a huge difference in our business. And so easy to use and the interface is really beautiful.

LemonLime Shop

Dec 11, 2025  on Shopify

Easy to set up and super happy that its free as a small business owner that doesn't have a big budget!!

VAYOME

Dec 11, 2025  on Shopify

Judge me is a great app, there's no doubt about that. Great features and services. Even in the free plan, those guys in the chat live try to join as immediately as possible and solve the issues. Thanks Daniel and Judge.me. Best Jibon From Vayome

Bloom to Balm

Dec 11, 2025  on Shopify

Love this app! Use it in two of my shops and highly recommend. I've needed help here and there, the support team is quick, friendly, and always has a resolution. Brian is the best!

Boomers are Punk too

Dec 11, 2025  on Shopify

I had trouble with my browser not allowing certain things within the app and reached out to customer service. Bihn was very helpful with screenshots to walk me through the process for the fix and it worked! Thanks for getting me back on track!

Rad & Happy

Dec 10, 2025  on Shopify

Honestly just as good as the apps charging hundreds of dollars for the same exact features. Judge.me has been awesome coming over from Loox. I have everything I need and I'm paying way way less. Loox didn't get me any more/better reviews than what Judge.me is getting.

Suddora

Dec 10, 2025  on Shopify

We switched to JudgeMe recently after using another platform for several years. Support has been extremely responsive to my concerns and issues with onboarding.

endogear

Dec 10, 2025  on Shopify

Amazing support team! I contacted Judge.me support through live chat, and they responded very quickly. The agent was professional, patient, and solved my issue perfectly. Really impressed with their service and dedication. Highly recommended!

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