Brian was super fast on assisting me & the issues that were happening with my theme. insightful details and answered all of my questions

Ron was great to work with! Very patient and knowledgeable! I would recommend this app to anyone because of Ron’s help.

(This bug has been fixed, and I'm still willing to give it a 5-star rating.) If I hadn't chosen Judge.me initially and accumulated over 2,000 reviews with it, I would have uninstalled it without a second thought. The $15/month plan is a complete waste of money. I have products that don't require review requests, but they're not working. I've had this bug for 10 days and they still haven't fixed it. I'm so disappointed in them.

Great app with great customer support. Thanks for making the whole process of installing and getting the app running so seamless for us. Would highly recommend.

日本語翻訳がなく全て英語で難しいと感じるところもありますが、サポートがしっかりしているので、メールやチャット等で素早く解決してくれます。

My experience with this and it's support has been great, I got connected with one of their team member named Van for the duplicate reviews issue and she helped a lot and resolved my issue on the fly, she is sucha a lovely lady and also a great support team member, Thanks a ton to Van to resolve my issue and make things work smooth for me.

I want to give a huge thank you to Abderrahman for his amazing help and support! He was very responsive, professional, and always quick to provide solutions to all my requests regarding my website. It’s rare to find someone so efficient and genuinely helpful. His assistance made everything smooth and stress-free. Highly recommend his service, truly 5 stars!

Kendi dilimde yazıp destek istedim. Çok kısa sürede, tüm sorularıma ve isteklerime katlanarak yanıt verdiler :) Ekip güzel, bilgili, çözüm odaklı. Judge.me kullanmaktan oldukça memnunuz. Teşekkür ederiz.

The customer support team is genuinely excellent — responsive, patient, and always willing to help. Unfortunately, the app itself doesn’t live up to their standard. It’s filled with unnecessary limitations, slow loading times, and constant performance drops during peak seasons. It’s frustrating when such a helpful team has to defend such an unreliable system.

velmi ochotná Hakima, která mi pomohla se správným nastavením recenzí na mém shopify obchodě. bez ní bych to neudělala :)

Helpful and friendly support! Problem resolved in a minute. I wish other places could offer support this efficiently. THANK YOU

Es muy buena esta aplicación, la recomiendo para las personas que están empezando como yo en este mundo de paginas web. Tiene un chat de soporte al cliente inmediato de IA y asistente personal virtual que te ayudan a resolver dudas o inconvenientes , les doy un 10 para el soporte. Además la app es gratis y si quieres de pago para aplicaciones mas avanzadas.

Great support, very efficient. Helped answer all of my questions and even enabled settings to support me. Highly recommend

Has some minor flaws that are annoying but almost no solution is ever perfect. Does exactly what you expect and the devs do a good job with seeking improvement from the end users.

Great product! Customer service team was excellent in helping me get reviews intergrated into my store

Actually got a good answer from their AI agent in the chat and a real person did a follow-up to ask if I got the answer I was looking after which is good service. Couldn't be happier :)

Super helpful App, we love the ease of the integration with our website. Wish it was a Google supported review site, I understand they are working on it!

Amazing support team! They were incredibly helpful and guided me through the entire setup process. Everything works perfectly now,really appreciate their quick and friendly assistance.

customer service is great! super easy to use and the templates / customizability of the emails are good.

Agent Brian guided me patiently and carefully, and my issue was completely resolved. I was fully satisfied with the support I received.