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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

She Threds

Feb 13, 2025  on Shopify

Getting started was easy! Had immediate help from a real person, Abraao. He answered all my questions, and stuck with me while I figured it all out. Was able to check the backend to ensure my installations went well, and guided me to next steps. Thank you!

Endura

Feb 13, 2025  on Shopify

Great onboarding experience. Abraão sent up everything that I wanted for me without me having to touch a thing.

Bad Ass Extension Cords

Feb 13, 2025  on Shopify

When experiencing issues, I contacted Support and was assisted right away. We found a quick and easy solution! Not worried about any future issues as I know, if any are encountered, someone on the Judge.me support team will go above and beyond.

EURO Trailer

Feb 13, 2025  on Shopify

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me. What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail received by the customer looks horrible and you will not recieve any reviews at all from those using Outlook. Also, Judge.me doesn't offer an "All Reviews Page" in the free version that other apps offers in their free version. To me that's the two big minus I can find in the free version. As mentioned the support is really good where many other could learn a lot.

WombMusic by Wusic

Feb 13, 2025  on Shopify

I switched from using two services; ShopperApproved for site reviews and Stamped for product reviews. The main reason was to lower expenses even with the Awesome plan it was much cheaper. The second benefit was that the customer support with installation and then tweaking it to look the way we wanted it to look was easy. Done live while on a chat window. I've now spoken to 3 different reps over a few days and all of them have been very helpful.

Italian Charms France

Feb 13, 2025  on Shopify

Huge thanks to Soufiane and Abraão for their incredible support! They helped me perfectly set up and configure Judge.me, making everything smooth and easy. Their assistance was outstanding, and I truly appreciate their work. Highly recommend!

Sheepskin And Things

Feb 12, 2025  on Shopify

Had changed themes and the background colour was not editable. I contacted support and they fixed the issue right away. I love the app and works well with Shopify!

Honey's General Store

Feb 12, 2025  on Shopify

Abraão has the patience of a Saint! He's patient & kind and didn't make me feel like an idiot trying to navigate this app. I really appreciate his direction. GIVE HIM A RAISE!!

All About Planties

Feb 12, 2025  on Shopify

Judge.me is a fantastic review app with great customization options. The support team is responsive and helpful whenever I need assistance. Highly recommend it for any e-commerce store!

Worn Out Vegan

Feb 12, 2025  on Shopify

Good review app, works as intended and is reasonably priced, live chat support is knowledgeable and helpful in a timely manner.

LeSilveStone

Feb 12, 2025  on Shopify

I haven't really tried the app yet, but Abraão in the customer support who I chatted with was amazing! He helped me with the download, walked me through everything and answered all of my questions ( and I had a lot!) patiently and thoroughly. So far I am very pleased and the customer service aspect is very important for me. Five stars!

Martin Clinic

Feb 12, 2025  on Shopify

Just had a fantastic support experience. They took the time to understand what I was looking for and delivered. Highly recommend!!

Jennie Fynn

Feb 12, 2025  on Shopify

I had an issue removing some unwanted text from my website, so I contacted their team and Igor replied quickly and solved the problem in no time. Excellant service!

JPI Display

Feb 12, 2025  on Shopify

We use Judge.me on three stores and love it! Support is there to help whenever we have issues. Judge.me is a no-brainer if you have a Shopify store. It's always the first app we install on new stores.

BioPower Pet

Feb 12, 2025  on Shopify

The app does the basics fine, but some of the supposed features have significant bugs in them, and the support team won't acknowledge them, they just say "send in a feature request for future development". If you have one plain vanilla site this app might work fine, but anything complicated like multiple stores you want to sync reviews across you'd be better of going somewhere else...

Three Foragers

Feb 12, 2025  on Shopify

Fast, responsive support, and the app is easy to implement. We have been able to collect hundreds of reviews easily, thanks to Judge.me.

ARTIG METALL

Feb 12, 2025  on Shopify

The support team at Judge.me was quick and very helpful. The app itself is user-friendly and offers many customization options. We highly recommend it!

Amen Shoes

Feb 12, 2025  on Shopify

Outstanding Support & Great App! What truly sets Judge.me apart, though, is its exceptional customer support. The support team is incredibly responsive, knowledgeable, and always willing to go the extra mile to assist with any issues or customizations. Whether it's a quick technical fix or help with integrating the app seamlessly into our store, they are always there to help—often resolving issues within minutes!

cuddlies.co

Feb 12, 2025  on Shopify

I've received great customer support since installing the app - very quick and clear information given. Very happy with team helping.

Soundtech

Feb 12, 2025  on Shopify

I'm judging the judges with 5 stars :)) great app and their tech support surely knows how to set it up, tailored to your needs. Perfect solution.

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