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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

PUP STUFF GALORE

Feb 12, 2025  on Shopify

I would tell people what a great customer service experience I had. Soufiane was very helpful and seemed to know exactly what he was doing. Very respectful of my being very new and not having a clue what to do. He deserves customer service award.

わくたんマーケット

Feb 12, 2025  on Shopify

Mohamedさんに導入サポートしていただきました。 サポートがとても丁寧でした。

Lumiglow

Feb 12, 2025  on Shopify

Soufiane on the customer service team was amazing. he helped me out instantly and was very kind and patient throughout the process.

Budget 4x4 Life

Feb 12, 2025  on Shopify

Great customer support! An helped heaps in getting an embed to work well on our new theme in no time :)

WAVETREE

Feb 12, 2025  on Shopify

Ron was very helpful with some onboarding questions I had when migrating from my old review platform to Judgeme. So far so good!

CATALO

Feb 12, 2025  on Shopify

The app is user-friendly with quick, accurate, and friendly customer service. Their support team is always responsive, making it a fantastic addition to any Shopify store! Highly recommended!

Ascending Lifters

Feb 12, 2025  on Shopify

Felix helped me solve the problem of displaying the carousel review app needing to display verified badge for the reviewers in 1 minute. Great customer service and the app does what it needs to in great success.

Primal Balance Nutrition

Feb 11, 2025  on Shopify

Literally the best app ever. I personally have had it on my own store, Midori Bikinis, for years. It was one of the first apps I ever downloaded in 2013 and PJ was excellent then! Now there are many new names providing excellent support what feels as if it is literally 24/7. Now, Judge.me is doing an amazing job on multipe stores I help with including Primal Balance Nutrition which provides the best organic meal delivery service within San Diego! (I personally eat their food and can attest to the quality and freshness.).

Scrandie Beauty®

Feb 11, 2025  on Shopify

Ron went ABOVE and beyond to help me get this app up and running from the ground up. I will stick with this app so long as customer service exceeds expectations as much as Ron did. Ron needs a promotion or pay bump! Excellent work ethic, friendliness, and everything you want from customer service. 10 stars!

Wonder Society

Feb 11, 2025  on Shopify

Support is fast to respond and great at handling concerns. Special thanks to An for the quick fixes.

Bodyaze

Feb 11, 2025  on Shopify

Really nice app! It allows me to show customer reviews fast and easy and the customer support is amazing! I can highly recommend it.

His Garden Naturals

Feb 11, 2025  on Shopify

This is a great app that has increased views to my Shopify website and easy to manage. Great customer service

Shinzo St.

Feb 11, 2025  on Shopify

Claudio today was of great help, was quick and very polite, couldnt of asked for someone better to help!

Jimbo & Jules

Feb 11, 2025  on Shopify

Lorenzo and the whole Judge.Me team are spectacular! They are incredibly quick to respond, communicate clearly, and are happy to help. I really appreciate the customer service!

Daily Scrubs

Feb 11, 2025  on Shopify

Just talked to Cassiano, he's very helpful when I had issue with the review setting. Easy and straightforward guidance.

CrystalWave home

Feb 11, 2025  on Shopify

Una app muy buena para indicar las reseñas de tus productos, muy completa y sobre todo con una atención al cliente excepcional, muy rápidos y simpáticos ante cualquier duda.

Absolute Animal Designs

Feb 11, 2025  on Shopify

An asset to your business!! Abderrahman has been extremely helpful with supporting me and helping me add review to my home page. He was very easy to deal with - knowing exactly what i was after and how he could help. He is an absolute pleasure to deal with and an incredible member of your team.

Vacu Vin BV

Feb 11, 2025  on Shopify

Intuitive interface, good basics and enough to customize while on the basic plan, quick support. Importing reviews is easy, however we still doubt if this is legal.

JENACDirect

Feb 11, 2025  on Shopify

Excellent Service! I installed Judge me Review App and Soufiane kindly helped me install previously verified reviews on my store from previous Service Provider and made sure that I didnt loose any of those reviews. He also gave me a link of what i needed doing in this new App. Great start! Thank you

Altermanila

Feb 11, 2025  on Shopify

Great app support. A bit confusing with the default email templates and gathering old reviews, but the support is out of this world. I get everything done with their help within seconds.

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