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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,759)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Butler Beans Coffee

Jun 16, 2025  on Shopify

Judge.me is easy to use, very helpful, and shares other ways to utilize their app to increase business. Fantastic!

One Name Remains

Jun 16, 2025  on Shopify

The support team was insanely helpful! Lorenzo added the product stars on the home page which required some changes to the code, and he did it very quickly and was eager to help!

Dimplery

Jun 15, 2025  on Shopify

great app, good customer service, lots of features!! its bit expensive for a small business, kindly give some plans based on number of orders :)

EvoCore Performance

Jun 15, 2025  on Shopify

Excellent customer support via the chat feature, but app itself is very confusing- the widgets need to be clearer as to what information they display

mycircee.com

Jun 15, 2025  on Shopify

Très bon support, j'avais un problème de codage, Mohamed du service client a su résoudre le problème très rapidement pour le résultat escompté. Merci beaucoup! je recommande cette app a 200%, très Pro !

GA by Andrea

Jun 15, 2025  on Shopify

Blown Away by the Service! I faced a display issue with the reviews after installing the app, and the support team jumped in right away. Problem solved in minutes. plus, they shared a clear video tutorial that made everything so easy. Truly next-level customer care!

2pricetags

Jun 15, 2025  on Shopify

This app has been a game-changer for my store. The app's smooth functionality and useful tools make it worth downloading. I highly recommend it to anyone looking for an app to manage their reviews.

Arencia

Jun 15, 2025  on Shopify

Extremely simple to use and the reviews import very quickly! The support team is also super helpful!

Wippet

Jun 15, 2025  on Shopify

Needed support with updating some reviews I had lost and the customer support offered (by Chris) was exceptional.

When My Brain Is Messy

Jun 15, 2025  on Shopify

Amazing customer service. I had Felix help me import reviews from another app. It was fast and easy to get support. Very happy I moved over.

MagNyfyCynt Creations

Jun 14, 2025  on Shopify

Received exceptional service from the team. Had an issue yesterday that was resolved through the automated system. Today I found a slight issue due to something I did and the automated system unfortunately could not assist. CS Rep Nouhalia jumped right in the chat and walked me through the process of what I did (yes I know I did it, but couldn't figure out how to undo it). Nouhalia corrected the issues and I was provided with a screen recording to assist in the future. Nouhalia noticed some back end work may have needed tweeking and fixed with no problem. All of this took less than 8 mins. Client service was exceptional and personable. Made my morning :)

Greentias

Jun 14, 2025  on Shopify

Excellent App & Even Better Support! I had an issue and their support team fixed it in no time—super fast and helpful right within the app! The widget looks so clean and blends perfectly with my website's design. Since adding it, I’ve noticed a real boost in conversions. Highly recommend!

The Curated Goose

Jun 14, 2025  on Shopify

It can take a minute to familiarize yourself, and the rules are very stringent with syncing but overall it is a good app for the money.

Hairloom

Jun 14, 2025  on Shopify

Excellent App & Outstanding Support! We've been using Judge.me to manage customer reviews on our Shopify store, and it has made a huge difference in building trust and boosting conversions. The app is very user-friendly, integrates smoothly with our theme, and offers great customization options—even on the free plan. What really stands out is the support team. They are fast, helpful, and truly care about resolving issues. Any time we've needed help with widgets or display settings, they've responded quickly and professionally. Highly recommended for any business serious about social proof and customer trust. Great job, Judge.me team!

Bubble & Bathe

Jun 14, 2025  on Shopify

Brilliant app, currently using the free version and ran into some issues which Nouhaila helped me solve very quickly and was amazing. Totally recommend this app. I am looking to go for the paid plan to get even more out of this app.

L’armadio dello Gnomo

Jun 14, 2025  on Shopify

Ho scoperto L’armadio dello Gnomo su Instagram e me ne sono innamorata. Tutto è curato nei minimi dettagli, dalle foto al packaging. Finalmente uno shop online con gusto e cuore. — Veronica S.

The Witch’s Hearth

Jun 14, 2025  on Shopify

speedy response on live chat- issue I am having is being investigated. Very happy with the service received

Terra

Jun 14, 2025  on Shopify

I was struggling adding the widget to my homepage but I reached out to customer support and Cassiano was such an immense help. He was able to get into my account and add everything I needed while also explaining to me what I was doing wrong. He was extremely efficient and communicative. Made the process super easy and saved me a major headache!

Statementmug.com

Jun 13, 2025  on Shopify

I am very happy so far with my experience in using the app. What I have found especially helpful is the customer service.

Leafly Brew

Jun 13, 2025  on Shopify

Great support and easy to use! I had some difficulty setting up the star rating display on my store, but the Judge.me team was super responsive. Jess accessed it remotely and resolved the issue quickly and professionally. The app itself is easy to navigate, and the support is top-notch. Highly recommended if you're looking for a reliable review app with great customer service!

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