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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

LiLiLux-ByMalia

Feb 14, 2025  on Shopify

I recently had the opportunity to work with Ron while setting up my online product reviews, and I must say it was a smooth and efficient process. Ron was patient and attentive, ensuring that all my questions were answered. He even took the time to send me a test email to confirm everything was working properly. I appreciate the extra effort he put in, and it made a significant difference in my experience. Overall, I'm grateful for Ron's assistance and support. Ron is definitely a 5-star employee, thank you so for your time and patience. I am extremely satisfied.

Dr.BY JP

Feb 14, 2025  on Shopify

He kindly found me a solution when I was in trouble with a very simple problem. I recommend this app

Mix-Ready

Feb 13, 2025  on Shopify

The app works great and has a lot of features that you wouldn't expect from a 15 USD / month subscription. You get A LOT for your money here. Also, the customer support is amazing. I just had a chat with Hakima, and she helped me with the color scheme of the review widget. Very helpful, very professional. Thank you!

Divine Moon Empress

Feb 13, 2025  on Shopify

I've been using judge.me reviews app in my Shopify store and I love how easy it is. I emailed a question about a review to support and within minutes I received a thorough response from Abderrahman which I appreciated very much. I would definitely recommend this app!

Jetveli

Feb 13, 2025  on Shopify

Judge.me is a fantastic tool for anyone looking to make informed purchasing decisions. The app is incredibly user-friendly, with a sleek and intuitive interface that makes navigating through product reviews a breeze. One of the standout features is the ability to filter reviews by various criteria such as rating, date, and verified purchases, which helps in finding the most relevant and trustworthy feedback.

Griet Bertels

Feb 13, 2025  on Shopify

I've only just got the app on my website. Getting it installed was tricky for a while because I am not technically strong at all. I got help through the chat and was guided step by step and help was also provided through a request, so the helpdesk employee could do some steps for me. Thank you very much for your help Oualid. I am happy that customers can now leave a review

Nomad Booth

Feb 13, 2025  on Shopify

Cassiano y Han han sido muy resolutivos, amables y rápidos. Parece que la atención al cliente de esta App nunca descansa. Muy satisfecho.

Rad Owl

Feb 13, 2025  on Shopify

Easy to intregate and customer support is quick lot of feature like you can connect your instagram to have more trust over customers.

NATCAMPZ

Feb 13, 2025  on Shopify

C'est l'une des meilleures applications Pour les avis On peut écrire ses propres avis Mais ne faites pas ça.

Lindorug

Feb 13, 2025  on Shopify

Danno un supporto molto efficiente e dettagliato, sono disponibili. Ringrazio in particolare Abraão e la sua collega gentilissima Thanh!

Living Roots

Feb 13, 2025  on Shopify

Victor was amazing with his support. The app itself is pretty easy to use and has many useful features

She Threds

Feb 13, 2025  on Shopify

Getting started was easy! Had immediate help from a real person, Abraao. He answered all my questions, and stuck with me while I figured it all out. Was able to check the backend to ensure my installations went well, and guided me to next steps. Thank you!

Endura

Feb 13, 2025  on Shopify

Great onboarding experience. Abraão sent up everything that I wanted for me without me having to touch a thing.

Bad Ass Extension Cords

Feb 13, 2025  on Shopify

When experiencing issues, I contacted Support and was assisted right away. We found a quick and easy solution! Not worried about any future issues as I know, if any are encountered, someone on the Judge.me support team will go above and beyond.

EURO Trailer

Feb 13, 2025  on Shopify

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me. What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail received by the customer looks horrible and you will not recieve any reviews at all from those using Outlook. Also, Judge.me doesn't offer an "All Reviews Page" in the free version that other apps offers in their free version. To me that's the two big minus I can find in the free version. As mentioned the support is really good where many other could learn a lot.

WombMusic by Wusic

Feb 13, 2025  on Shopify

I switched from using two services; ShopperApproved for site reviews and Stamped for product reviews. The main reason was to lower expenses even with the Awesome plan it was much cheaper. The second benefit was that the customer support with installation and then tweaking it to look the way we wanted it to look was easy. Done live while on a chat window. I've now spoken to 3 different reps over a few days and all of them have been very helpful.

Italian Charms France

Feb 13, 2025  on Shopify

Huge thanks to Soufiane and Abraão for their incredible support! They helped me perfectly set up and configure Judge.me, making everything smooth and easy. Their assistance was outstanding, and I truly appreciate their work. Highly recommend!

Sheepskin And Things

Feb 12, 2025  on Shopify

Had changed themes and the background colour was not editable. I contacted support and they fixed the issue right away. I love the app and works well with Shopify!

Honey's General Store

Feb 12, 2025  on Shopify

Abraão has the patience of a Saint! He's patient & kind and didn't make me feel like an idiot trying to navigate this app. I really appreciate his direction. GIVE HIM A RAISE!!

All About Planties

Feb 12, 2025  on Shopify

Judge.me is a fantastic review app with great customization options. The support team is responsive and helpful whenever I need assistance. Highly recommend it for any e-commerce store!

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