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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,654)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Peaty's

Jan 21, 2026  on Shopify

Cost effective way to collect reviews, a bit clunky in places and limited but the cost reflects that.

Natasha Gan

Jan 20, 2026  on Shopify

Great service, clear and informative messaging, you guys are really good with your customer service thank you

Elizabeth Richards Pty Ltd

Jan 20, 2026  on Shopify

Very clear and efficient help from the agent - the AI was really good, and the human was even better!

Genuine Billy Cook

Jan 20, 2026  on Shopify

Felix helped and got me started right away. He even was able to customize the layout I wanted too! Very cool app by the way.

Sugar Loaf

Jan 20, 2026  on Shopify

Great app functionality, with excellent customer service to customise and format widgets to suit your website. Wouldn't hesitate recommending to other businesses.

Girls Gone Hajj Apparel

Jan 20, 2026  on Shopify

The app is intuitive. We appreciate the manual and automatic features. The Dashboard is helpful as well.

Romenstri

Jan 20, 2026  on Shopify

Es excelente y ofrece una amplia variedad de opciones para importar opiniones de clientes, lo que lo convierte en la mejor opción para mejorar la experiencia del usuario y aumentar la confianza en tu marca.

Superior Feline

Jan 20, 2026  on Shopify

I am currently in the process of switching to Shopify partly because Judge.me stopped servicing other providers - that's how much I enjoy this app! lol It's reasonably priced and customer service/support has always been helpful. I had upgraded to the new widget and am using GemPages to build out my site - the Judge.me widget didn't look so great, so I reached out to support and Fin helped me revert back to the Judge.me legacy version to fix the issue. Sadly, the new widget isn't yet compatible with page builders - such a bummer! But I'll keep my fingers crossed ;) The legacy version still works great, so I'll be happy with that right now! Thanks to Fin for helping me identify the issue and getting me back on track!

BitaJewells

Jan 20, 2026  on Shopify

Great experience working with Ron via the chat support, and he helped me set up my review product page very fast. Thank you, Ron :)

Hauck Barista Tools

Jan 19, 2026  on Shopify

Eine App ist nur so gut wie der Support – und der Support von judge.me ist exzellent! Ich hatte ein Problem mit Badge- und Widget-Einbindungen bei einzelnen Produkten. Daniel vom Support fand schnell die Ursache (Theme-Issue) und löste es innerhalb weniger Minuten – zur vollsten Zufriedenheit. Für mich eine der besten Apps – vielen Dank an Daniel und das Team!

Louva Matcha

Jan 19, 2026  on Shopify

Un accompagnement très professionnel du début à la fin, avec une vraie écoute des problématiques rencontrées. Merci beaucoup :)

FALLBROOK Avocados

Jan 19, 2026  on Shopify

This platform works seamlessly with our Shopify account. We are very pleased with the overall experience and integration with our customers.

Bailey And Bone

Jan 19, 2026  on Shopify

Best customer service!! Been using this app for many years, and I think for the price they offer a best in class product and service.

A Brick Apart

Jan 19, 2026  on Shopify

I have been exceptionally please with the look and performance of this app. It has been really easy to integrate in our store and manage reviews. The customer support has been excellent.

Cryomedics

Jan 19, 2026  on Shopify

I've been using this app for awhile for two different companies and really like it, it has a level of automation that makes things a lot easier with the automatic reviews and has a few extra ways to upsell that are included in the app which I appreciate. I think you get a lot for the price and I haven't found too many things that I dislike about it. I will continue to use this and recommend it to people.

DAJ Creations

Jan 19, 2026  on Shopify

love the experience. Added it to my shop and immediately received a pop up chat to ask if i needed help setting up! Van was wonderful prompt and helpful. Thank you.

Forstner Bands UK

Jan 19, 2026  on Shopify

Superb app. I wish i had used it sooner!! Only issue I have is the logo on the email - it won't allow me to use my company logo, instead it just used the first letter!

Beauty Mercado

Jan 19, 2026  on Shopify

Oualid @ Judge.me absolutely saved me today. My import kept failing no matter what I tried, and their team stepped in and handled it in minutes. Fast, helpful, and genuinely impressive support. Kudos to them — outstanding service.

C'est Nous x Tata Paulette – Sucettes et sablés personnalisés – Fabrication artisanale en France

Jan 19, 2026  on Shopify

Excellent support aujourd’hui ! Service rapide, clair et très professionnel. Merci pour votre aide et votre patience. Je recommande à 100 % !

Nova vibe

Jan 19, 2026  on Shopify

Support très rapide, clair et efficace ! L’assistance m’a guidé pas à pas pour installer le widget et rendre les étoiles visibles sur mes produits. Merci beaucoup pour votre aide !”

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