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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,759)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Kafava Coffee

Jun 20, 2025  on Shopify

The customer support is excellent, always able to swiftly and perfectly sort out all my technical issues.

Doji Natural Products

Jun 20, 2025  on Shopify

customer support has been super helpful so far and it has been pretty easy to implement and pull in old reviews

Supreme Trimmer

Jun 20, 2025  on Shopify

Great Support & Seamless Integration! Judge.me has been an excellent addition to our store. The review system is clean, easy to use, and offers great customization options. Their customer support is fast, helpful, and always willing to go the extra mile—especially when it comes to assigning imported reviews or fixing display issues. Highly recommend it to anyone looking to build trust and boost conversions!

HUNT ANYWIND

Jun 20, 2025  on Shopify

I did have a couple of hang ups on the installation but their customer service help was incredible and completely made up for it. Will recommend to others. Igor was a great help!

FSFlag

Jun 20, 2025  on Shopify

客服真的非常热情,我使用的是免费版本,但是客服还是热情的解决了我使用中遇到的任何问题,希望你们把产品越做越好

Hunna's Hideaway

Jun 20, 2025  on Shopify

I was having trouble setting up the app, but Binh was so kind and handled all the setup for me. It was super easy and I'm looking forward to seeing it at work.

Cuttlebrook Koi Farm

Jun 20, 2025  on Shopify

The app works well and I'm happy with it. I had an issue with it that I wanted to resolve and the support team were amazing. They reached out proactively by email, following an online help chat, and then worked with me to find a solution. I wish every support team was a good as this one. Thank you to Rodrigo to reaching out and to Abderrahim for finding a solution.

AU.HuntingDoor.com

Jun 19, 2025  on Shopify

Great product with quick good support! EVERY TIME I contacted them, the human support will be back to me in a few minutes. NO EXCEPTION! I can't ask for more. Very happy with Judge.me! If you are a merchant, I highly recommend Judge.me. Their pricing is really reasonable. Reliable company! 5 OF 5 STARS! Thanks again! Brian C.

Bodi Silk Co

Jun 19, 2025  on Shopify

I had the absolute best experience with Soufiane! I had just installed the app and the installation steps was not working with my theme. Soufiane swooped in and made it work. She even helped me place the reviews in a custom section of my product tab. I am so please and will be upgrading as soon as possible. Thank you Soufiane! Thank you Judge.me for making a huge part of your app free. Thank you for having such amazing support.

Pep Nutrition

Jun 19, 2025  on Shopify

Very solid experience so far. Lots of customization options. Easy to navigate. Super strong customer service.

Magnifique

Jun 19, 2025  on Shopify

Customer support is fantastic with helping navigate issues when our IT guys aren't available. Love it!

FEEVRA

Jun 19, 2025  on Shopify

Nemt og enkelt, support svarer altid indenfor 2 minutter. Har aldrig skulle vente på hjælp ligemeget hvad tid på døgnet jeg skrev

Glow by Hellen

Jun 19, 2025  on Shopify

The support is great, they solve the requests within a few minutes, I am satisfied, I have already created several niches and always with judge.me

ETCH Sparkling

Jun 18, 2025  on Shopify

Excellent support team in the chat to assist with fast and seamless set up. Now looking forward to using the Judge.me app in our store

Viviland

Jun 18, 2025  on Shopify

This app is fantastic and so easy to use. Had a question and the support team was super fast, friendly, and helpful. I've never had such a positive experience with customer support. They were so friendly and solved my issue in minutes!

ALVORA TRENDS

Jun 18, 2025  on Shopify

Absolutely love the Judge.me app! Super easy to use, smooth integration with my Shopify store, and the reviews look clean and professional on my product pages. It’s helped boost customer trust and conversions. The support team is also quick, helpful, and very responsive. Highly recommend it to anyone looking to grow their store with real customer feedback. 5 stars all the way!

heymindful

Jun 18, 2025  on Shopify

We are very happy we chose judg.me for our store. At the beginning it was a bit overwhelming because there are so many options to choose and we didn't know where to start to set up everything and what possibilities there were. The support was very helpful and installed the first widgets for us. As we got more used to the app and therefore had even more questions on how some processes really work and interact with each other, the support chat was always there for us and patiently answered all question or provided solutions.

The Left Hookery

Jun 18, 2025  on Shopify

Only using the free version to start but very impressed with the app so far and the immediate, knowledgable support available.

lovesquishy

Jun 18, 2025  on Shopify

Absolutely outstanding support from Hakima! Hakima from Judge.me support has been an absolute lifesaver today. She patiently and expertly guided me through various issues for two hours straight, demonstrating incredible knowledge and a commitment to helping me get everything just right. Her dedication and willingness to go the extra mile made a huge difference. Thank you, Hakima, for an exceptional support experience!

Helvera

Jun 18, 2025  on Shopify

Great Flexibility and the Support is phenomenal. But there needs to be more flexibility in the email editor of the review request emails.

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