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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,298)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Femmé Organic

Oct 14, 2025  on Shopify

Lorenzo from the Judge.me team was incredibly helpful - he responded so quickly, helped us refine our review layout, and was so attentive to every detail. Truly appreciate the support!

PAJA DESIGN

Oct 14, 2025  on Shopify

Perfect app for collecting customer reviews. Everything works as it should, but I have to point out one thing - I had one really minor technical problem. I tried to solve it via chat. It took more time than I expected, but the chat operator tried to help at all costs. I didn't want him to spend a lot of time fixing such a detail, so I asked him not to worry and deal with the problem unnecessarily. Nevertheless, even after the chat ended, he tried to fix it with his team and then sent me an email about it. So, the experience with technical support is TOP for me. Thank you very much and I recommend it :)

mesme

Oct 14, 2025  on Shopify

I use many many apps on Shopify and I get some of the best service from judge.me. it is available immediately, with many other apps I have to wait hours for responses because the work hours are maybe US timezone and I am on EU or I can't speak to live support and have to email and it takes days for responses. It is not like this with Judge.me. The team are all great and super helpful. Today I must have asked about 50 questions and they patiently guided me through - super happy with the service.

Individually Yours Artistry

Oct 14, 2025  on Shopify

I just signed up for the Judge.me app for my Shopify store. Very user friendly as I just added to my Review page of my store. Looking forward to start collecting reviews. The support staff is also top notch and quick to respond. I highly recommend this app!

Jade Street Market

Oct 13, 2025  on Shopify

Super helpful and quick customer service. I had a product with reviews, but after making updates to the product page they weren't syncing. I tried forever to get it working on my own. I finally reached out to customer service. I sent over the order invoices showing proof of purchase and it was fixed instantly. Like less than 2 miutes!

NY Jewellery

Oct 13, 2025  on Shopify

Absolutely excellent customer service. They made every effort to resolve the issue. I was very pleased with the service provided. Thank you very much.

USAMS CHILE SPA

Oct 13, 2025  on Shopify

Es excelente la aplicacion, muy facil de usar y tiene un gran soporte. Cuando tuve un problema, se demoraron un par de minutos en resolverlo. Totalmente recomendada.

Cube Packer

Oct 13, 2025  on Shopify

Excellent application to gather reviews. The coupons, referrals, all work great. The customer service, when required, is top-tier!

evytechnology.com

Oct 13, 2025  on Shopify

Sounds fantastic to add a review on a review plugin. Had an issue and got help in minutes. The support didn't only send me routines "how to" but went over and did the settings for me! I have been in the FMCG industry for years and can attest that this kind of support is not only rare but also a key factor in determining why some succeed better than others. Installed the free version and now decided to upgrade due to this high level of support. Again, thank you!!!

Natures Therapeutics

Oct 12, 2025  on Shopify

So glad we used Judge Me for reviews. Our review tally has more than quadrupled since having it. Much appreciation :)

Golden Nutrition

Oct 12, 2025  on Shopify

Agent Mohamed was prompt and responded in the best possible way. His help was very useful and solved the issue

Stephanie's Creations

Oct 12, 2025  on Shopify

Answered my questions perfectly that I did not even realize it was an AI bot until they said it at the end of the conversation.

Kibler's Longrifles

Oct 12, 2025  on Shopify

This has been great--it took me awhile to dig into all the things that can be done with it but now that I am there, it makes a huge difference and works well

FurLaati

Oct 11, 2025  on Shopify

My initial impressions are excellent! The app offers extensive functionality even on the free plan, which is perfect for new stores. Most importantly, the support is exceptional. I received an instant reply from a human agent at 4 AM my time, who quickly helped resolve complex questions about review import. Reliable 24/7 support is a game-changer. Highly recommended!

The Rainbow Collective

Oct 11, 2025  on Shopify

Ron was super helpful with customising the all reviews counter for my store. Excellent service. Would recommend highly! - Jordan

Mother Wolf

Oct 11, 2025  on Shopify

I've had this for about a month and love it so far! It's helped getting reviews over to my website and sending out emails to encourage people to review! Can't wait to use it longer and figure out what all it can do.

Benjis Seeds

Oct 11, 2025  on Shopify

Super schneller Service. Daniel hat direkt die geschilderten Probleme gefunden und behoben. Zudem machte er noch weitere Anpassungen die meine Übersicht verbesserten. Das alles ohne großes nachfragen, er hat gleich Verstanden worum es geht, gute Auffassungsgabe! Danke für deine Hilfe. Die Anpassungen der Button von den Produktbewertungen und Shop-Bewertungen im schwebenden Bewertungsfeld, was Programm abhängig nicht funktionierte, wünsche ich mir noch für die Zukunft.

ナチュラルコスモ公式オンラインショップ

Oct 10, 2025  on Shopify

Amazing Amazing Amazing customer service. Van has assisted me twice, and both times she has been nothing but helpful. I ask a qustion, she replies with helpful screenshots, and even shopify flow settings suggestions.

My Store

Oct 10, 2025  on Shopify

不知道页面的语言能否换成英文之外的其他语言,如果能翻译成中文使用起来会更加方便

Buddha & Bubbles Botanicals

Oct 10, 2025  on Shopify

Had an annoying issue where the review stars were showing but the text wasn't. Van joined within minutes and got the situation sorted for me in no time. Saved me so much time which I was very grateful for.

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