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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,899)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Uenalab

Aug 14, 2025  on Shopify

Very practical! I was able to contact the experts quickly when I had questions. Andrew provided me with help very patiently and professionally.

NGNM

Aug 14, 2025  on Shopify

Felix was very helpful in installing the code on the site. Customer support was very quick and responsive to my request. Happy so far, let's see about using the widget on how it goes. thanks

Jackal Moon Press (P. Anastasia)

Aug 14, 2025  on Shopify

So far, this app is super easy to use and easy to customize. I had a few issues, but customer support was incredibly helpful. I see now why they have a 5.0 rating!

Komo Diamonds

Aug 14, 2025  on Shopify

Були запитання по установці але підтримка швидко та оперативно все зробила самостійно. Рекомендую)

AmorGlam

Aug 14, 2025  on Shopify

Mohamed was really helpful helped me sort out my issue and i cant thank him enough was struggling with this app then other review apps but tried again and now i can add our review thanks mohamed

Odor

Aug 14, 2025  on Shopify

Me gusta mucho esta App por calidad precio y la versatilidad en cuanto a personalizacion de lo que necesitamos. La recomiendo

LALAIS

Aug 14, 2025  on Shopify

It's great to have access to human customer support when you need it. The team was fantastic, very helpful, and knowledgeable. They even provided documentation for further assistance.

Linaria Handcrafted Soaps

Aug 14, 2025  on Shopify

If I could give 20 stars, I would! I had quite a few issues (not Judge.me fault) that I needed help with, and the customer service rep Abraão assisted with all of them. Abraão was VERY patient with me as I was new to this app. Went out of his way and out of the box with resolutions, ideas, and guidance. Out of all my years in business, I can honestly say he knocked it out of the park and is an example of what customers should expect. He is a superstar! I also had Abderrahman help with some loose ends, and he too was amazing! I was transitioning from another app that didn't give me the time of day, so this wonderfully positive experience confirms that I made the right decision in choosing Judge.me. Thank you very much for turning a very stressful situation into a happy experience!

Bubbatz Seeds

Aug 14, 2025  on Shopify

ich sehe seit tagen nichtsmher keine bewertungen mehr in meinem board . keine einstellungen einfach nichts.

Traveling Pendants

Aug 14, 2025  on Shopify

Abraão was amazing. I had some issues with code interfering with the widget and Abraão worked to help clean everything up, make it look exactly as I wanted, and it's working beautifully now. I am so thankful for his help otherwise I would have had a really messed up shop!! He really took the time to get it right - I wish all apps had this great of customer service.

Perfect Love ❤️

Aug 13, 2025  on Shopify

this is so easy to use I love it! its an amazing tool for my small business I will always use this and highly recommend!

Neo Australia

Aug 13, 2025  on Shopify

Exceptional product support and very fast issue solving. I have just installed this app and so far everything seems to be working right. I suggest reaching out to product support if stuck, I had Felix, he was super helpful. 5 stars

ZAADRAN

Aug 13, 2025  on Shopify

Outstanding Support Experience Judge.me’s support team went above and beyond to help us integrate custom review widgets into our Shopify theme. Their responses were fast, clear, and incredibly helpful. We felt truly supported throughout the process.

PURIT

Aug 13, 2025  on Shopify

Purtroppo nonostante l'app sia a pagamento ha due diffetti importanti: 1) Molti clienti che ricevono l'email e poi recensiscono inseriscono 1 stella al posto di 5 stelle perchè per qualche strano motivo Judme ha strutturato la valutazione al contrario! 2) Il commento nelle recensioni si bugga, infatti alcuni anzichè scrivere la rencesione applicano in automatico il nome del prodotto. Sono anni che segnalo questo all'azienda ma non hanno mai risolto nulla

waterna

Aug 13, 2025  on Shopify

I chatted with Judge.me support to learn more about the groups option, which separates the products a clearer understanding of consumer response trends. Sounds great! As soon as I am ready for an upgrade, I will be able to adjust categorize past reviews and automate future ones.

Suji

Aug 13, 2025  on Shopify

Great app! Makes collecting reviews easy. Whenever I have a question or run into an issue, their support team is quick, friendly, and thorough in helping me resolve it. Soulaimane was especially wonderful—patient, professional, and went above and beyond to make sure everything was working perfectly. Highly recommend both the app and their support!

Lord Percival

Aug 13, 2025  on Shopify

Service réactif, cordial et efficace, même le soir. Je remercie Abraao de m'avoir aidé. Je recommande !

Ice Prints

Aug 12, 2025  on Shopify

I've had a great experience using this app with my Shopify website! It's easy to use and has lots of features available. It's a great app to collect customer reviews! I highly recommend it!

Sanuk

Aug 12, 2025  on Shopify

We use Judge.me in a number or ways. CS tickets, collecting product reviews & displaying them on our website, etc. The few times I have had to reach out to support they have been able to help right away.

Latika Beauty

Aug 12, 2025  on Shopify

I received the support I needed very quickly and without any issues. The plugin itself was easy to install, use, and understand. I love it!

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