What a shit show.... Ask for updated every second minute... And charge money and then ask we for trial...

Don't work. When installing the review widget, I always get an error message:" "review_widget" could not be added. There is a problem with the app block. Please contact the app developer.

An absolute disaster! Terrible customer support, their developers are careless, keep breaking things, do not verify anything. Lost thousands of EUR of sales because of them. I will switch all my websites to LOOX

Im disapointed because the review requests where automatic and i didn't know! i was not ready to collect reviews. Very disspointed that it was automatic. It should be something i have to set up myself.

We’ve had the app for 3 months. During that time, 835 review request emails were sent, yet we only received 7 reviews - a conversion rate of about 0.8%. The industry average is usually in the 2–10% range, so the results are far below expectations. While support confirmed our settings are correct, their responses feel generic and dismissive, without any real effort to dig into the root of the issue or help improve performance.

The in-store form does not allow for scrolling so my customers cannot leave a review while in my website. I have spent many hours with chatgpt trying to solve it, but solutions are not working. I cannot find a simple solution on the judge.me website and the Help Center is just articles for me to comb through.

ich sehe seit tagen nichtsmher keine bewertungen mehr in meinem board . keine einstellungen einfach nichts.

pretty clunky and poor design

A "feature" of the free plan is an automated email that goes out to your customers requesting that they write a review, and you get minimal styling options for the email (or the ability to turn it off) without paying. No thank you!

Not awesome. Not even allowed to change the text of the content for review request (only preset text). If there are not even basic features are free, then what's the point of offering the free app. Just Convert whole app as Judge Me awesome.

My request for my customer never reached her email ID

The Judge.me app offers a convenient way to import and display customer reviews, particularly for e-commerce businesses. However, based on my experience, there are critical flaws that companies should be aware of before using it, especially when importing reviews from platforms like Etsy. Key Concerns & Warnings: Incorrect Review Categorization When importing reviews from Etsy, any review not manually assigned to a specific product is automatically labeled as a "store review." Even if you don't want these "store reviews" to be imported, they will be. This leads to misleading review distribution, as product-specific feedback may incorrectly appear as general store ratings. Duplicate Reviews from Repeated Imports If you perform multiple imports, the app adds all store reviews again each time, creating duplicates. In my case, this resulted in 250 duplicate reviews that had to be manually removed—a time-consuming and frustrating process. Lack of Automatic Deduplication The app does not detect or prevent duplicate entries, forcing users to clean up redundant reviews manually. This oversight significantly reduces efficiency, especially for stores with large review volumes. Recommendations for Companies Using Judgme: Carefully assign reviews to products during import to avoid misclassification. Always contact support when doing these imports so that they can help you. Choose an app that has these fundamental functions sorted out.

Keeps freezing up

I had high hopes for this app, but unfortunately my experience was quite disappointing. I tried to import my existing reviews from another app, but many of them were rejected without clear explanation. I don’t understand why there were so many errors when those reviews had already been published and approved in the previous app. When I contacted support, they sent me a long technical file full of errors that I was expected to fix on my own. As someone who isn’t very tech-savvy, this was extremely confusing and frustrating. Also, many of the features you’d expect to be included—like showing your reviews on Google—actually require a paid plan. So the “forever free” claim feels a bit misleading. Overall, the app was much more complicated and limited than I expected.

The App was problematic and the support was worse, if that's possible.

It takes them ages to fix a bug and I feel like their customer support is not very informed about certain features of their own apps. Disappointing.

They are locking more and more features behind their paid plan, not worth setting up. At some point they will force you to buy their plan, at which point you will have to redo all your reviews on another app.

Bien pour les utilisateur ordinateur (PC) , pour les clients sur smartphone votre page sera totalement décalée , donc je ne recommande pas.