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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

BioPower Pet

Feb 12, 2025  on Shopify

The app does the basics fine, but some of the supposed features have significant bugs in them, and the support team won't acknowledge them, they just say "send in a feature request for future development". If you have one plain vanilla site this app might work fine, but anything complicated like multiple stores you want to sync reviews across you'd be better of going somewhere else...

Vintage Jewelry Girl

Dec 12, 2024  on Shopify

I want to love it but its glitchy and a number of things don't work well. Changing settings does not seem to have an effect, I had to get tech help to change code to get things to work and I will have to do so again with a new theme update likely.

Field Made Co

Nov 26, 2024  on Shopify

Integration to display reviews on Google doesn't work. Been going back and forth with judge.me and Google for a few months, judge.me says that everything is fine and Google says that's something is missing in the data.

ZetNova

Nov 20, 2024  on Shopify

Lädt nicht mehr

The Foalyard

Aug 05, 2024  on Shopify

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV. I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature. There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect. In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy. Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright. While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces. It is a shame though that none of these apps can do the job fully and properly. :( The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually... This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

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