Judge.me Product Reviews App logo

Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

MAISON 4110

Feb 20, 2025  on Shopify

It's helpful, a little complicated to use if you want to go deeper.

dpure

Feb 20, 2025  on Shopify

Madameonline

Feb 20, 2025  on Shopify

Immediate Response and solved the issue within the time period thanks for the help

Aarthaliving

Feb 20, 2025  on Shopify

GISYM

Feb 19, 2025  on Shopify

I just started using the app and found some problems. I got help from Soulaimane and I really appreciate it.

Collar of Sweden

Feb 19, 2025  on Shopify

Bra app som är lätt att hantera, många bra funktioner och snabb support när det behövs.

Doublesix Dice

Feb 18, 2025  on Shopify

I am just getting to know the app, but the customer service I requested for set up (his name is Soulfiane) was instantaneous and great.

latsume

Feb 18, 2025  on Shopify

this is my first time using judge.me although, there was some issue because of me but the hoang was really helpful and guided me to correct it. firstly i was thinking that i should remove this app and go to my previous ones but because of huang, i like to try and see how much it help to build my future

Hippocrates Wellness

Feb 17, 2025  on Shopify

Great Customer service from Abraao who helped resolve my issue.

Retail Le$$

Feb 17, 2025  on Shopify

Great app! It provides exactly what I need for my customers. The entire staff listens and jumps into action when there are questions or concerns.

The Sheet Mask Book Club

Feb 16, 2025  on Shopify

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

Griet Bertels

Feb 13, 2025  on Shopify

I've only just got the app on my website. Getting it installed was tricky for a while because I am not technically strong at all. I got help through the chat and was guided step by step and help was also provided through a request, so the helpdesk employee could do some steps for me. Thank you very much for your help Oualid. I am happy that customers can now leave a review

aerobis fitness

Feb 13, 2025  on Shopify

Good turnaround time on issues with the App. Recommended!

EURO Trailer

Feb 13, 2025  on Shopify

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me. What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail received by the customer looks horrible and you will not recieve any reviews at all from those using Outlook. Also, Judge.me doesn't offer an "All Reviews Page" in the free version that other apps offers in their free version. To me that's the two big minus I can find in the free version. As mentioned the support is really good where many other could learn a lot.

PUP STUFF GALORE

Feb 12, 2025  on Shopify

I would tell people what a great customer service experience I had. Soufiane was very helpful and seemed to know exactly what he was doing. Very respectful of my being very new and not having a clue what to do. He deserves customer service award.

iKier DE

Feb 11, 2025  on Shopify

操作简单,客服响应较为迅速

Vacu Vin BV

Feb 11, 2025  on Shopify

Intuitive interface, good basics and enough to customize while on the basic plan, quick support. Importing reviews is easy, however we still doubt if this is legal.

House&Pet

Feb 11, 2025  on Shopify

Girly Gadgets

Feb 08, 2025  on Shopify

Best review app ever, Support Member Hamza is Best.

Accessory villa

Feb 06, 2025  on Shopify

Scroll to Top