Im disapointed because the review requests where automatic and i didn't know! i was not ready to collect reviews. Very disspointed that it was automatic. It should be something i have to set up myself.

Already a great up but the service was amazing I had a problem they logged in and solved it all for me with no complications

Brian was incredibly helpful during our platform migration and made sure we were set up correctly to move forward without issue. He was very responsive and stayed online until we had sorted all the changes required. Thanks Brian!

Abderrahman was super helpful, kind, knowledgeable and fast at resolving my issue! I've never had this level of customer support before! he went above and beyond helping me with my issue. this made me keep the paid subscription if this is the type of support i'll be receiving.

As a new brand, we're always curious to hear what our customers are saying about us, and this app is fantastic. As a new user, I had no worries about installation at all; it was incredibly easy, and the customer service was very helpful and professional. I highly recommend this app.

We’ve had the app for 3 months. During that time, 835 review request emails were sent, yet we only received 7 reviews - a conversion rate of about 0.8%. The industry average is usually in the 2–10% range, so the results are far below expectations. While support confirmed our settings are correct, their responses feel generic and dismissive, without any real effort to dig into the root of the issue or help improve performance.

All I can say is WOW!!!!! The customer service is TOP NOTCH! They answer questions and apply fixes in seconds. I am not easy to impress but they have surpassed my expectation!

I just installed it, and i tried to pin it and NOW THE SETTINGS ARE GONE :( Edit now it works. But the initial exp was frustrating. Will update as I go

Amazing support! Helped me all the way through all the adjustment I wanted to make for my review section. I switched from Loox to Judge.me and this was the best choice I could make. It's saved me 90% monthly!

I just opened my new online shop and had some issues installing the app, not because it was hard but because I'm the least tech savvy person ever. Well, I was helped by Abraāo and he was excellent at explaining and extremely helpful in getting the app on my site correctly. Thank you!

We’ve been using Judge.me for a while now, and it has completely transformed our experience! Recently, we ran into some issues. But the customer support team, especially Andrew, jumped in right away and helped us resolve the problems quickly. The app itself is extremely flexible. We can adjust how reviews are displayed to match the vibe of our store, and gathering customer feedback has become easier than ever before. For any merchant worried about review apps clashing with their website, Judge.me is trustworthy. It’s not just a tool; it’s like a support team that’s as invested in the success of our store as we are.

Fantastic product & Exceptional customer service. Some times things go wrong & you need help they are there to assist!! Thanks Brian. Couldn't rate the app or your help more highly.

best support ever even with the trail version the support is smooth! The helped my code without even had a paid version! Thx!

Super Support und tolle App. Soulaimane hat mir sehr weitergeholfen und extra Javascript für mich geschrieben, sodass jetzt alles funktioniert wie ich es mir gewünscht habe.

Soulaimane helped me solved the problem I was struggling with. He did it for me and he did it fast. Great job !

The Judge.me support team is outstanding! I had an issue with the review widget not showing on my store, and they fixed it quickly and professionally. Their communication was clear, and they even guided me through the process. I was really impressed by the level of support they offer. Highly recommend this app for anyone looking to add customer reviews to their Shopify store!

Super Tool. Ich finde es klasse dass man auch als Free User super support von echten Menschen erhält und das echt gut und schnell! Abraão ist super!

Works great! Effortless option to get reviews on your website from actual purchasers and build customer confidence

Really impressed with the Judge.Me team. So helpful to get things up and running, quick to reply to emails, looks seamless online and customisable emails, and super cost effective.

Support is amazing. When I had issues with not being able to see a review on one of my product page. Support agent was able to go into my store and solve my issue immediately.