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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (42,569)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Bayb_boutiques

Apr 15, 2025  on Shopify

I would recommend Judge me to others because they responded right away to my query. They were very courteous and answered all of my concerns. Thank you, Judge me.

MagneticHoop

Apr 15, 2025  on Shopify

First of all, the free function of this app has met the review needs of my website, it is very easy to use. Secondly, the customer service is great, the reply message is very fast, and it is very convenient to send pictures when communicating with the customer service. I strongly recommend it!!! Everything is great!

LIMNEオンラインショップ

Apr 15, 2025  on Shopify

日本のアプリではありませんが、他のレビューアプリから切り替えたところ、お客様からのレビュー回収率が格段に上がりました。管理画面が英語なので分かりづらい点もありますが、翻訳ソフトを併用しながらカスタマーサポートに問い合わせても丁寧に対応してもらえます。チャットから問い合わせましたが即時返信が来てとても助かりました。

Smart 360 Photo Booth

Apr 15, 2025  on Shopify

All of my friends are using this software, but I’m a beginner and found it really difficult to set up. I could barely figure it out on my own. Following their advice, I reached out to customer support — they were super helpful and solved all of my issues. I’d been struggling with this all day, but they took care of everything. I really appreciate it!!!

TD Shirtz

Apr 14, 2025  on Shopify

I was experiencing some technical issues with the app and the agent provided me with Excellent customer service and updated my account within minutes. I truly appreciate their help and expertise. You won’t be disappointed with this app.

Dr. Woof Apparel

Apr 14, 2025  on Shopify

Great alternative too L0*x This app is way more cheaper. However if you have multiple store it will need some patience since there are some issues with the export and import of reviews as it require you to match the order ID and other images doesn't match even if it's correct in the file. But overall, their support team are wonderful and will be there to help you out! Kudos.

Arbortec Forestwear

Apr 14, 2025  on Shopify

We’ve been using Judge.me for years, and it’s been fantastic. Super easy to use, does exactly what we need, and integrates well with our store. The support team is amazing—always quick to help and solve issues fast. One of the best Shopify apps we’ve installed. Highly recommended!

cashymart

Apr 14, 2025  on Shopify

Judge.me has been a game-changer for our online store. The setup was straightforward, and the customization options allowed us to align the review widgets perfectly with our brand's aesthetic. The ability to collect photo reviews has significantly enhanced our product pages, providing authentic social proof that resonates with potential customers. The 24/7 customer support is exceptional—responsive, knowledgeable, and always ready to assist. Highly recommend this app to any eCommerce business looking to build trust and boost conversions

Thocc Exchange

Apr 14, 2025  on Shopify

Great support from Mohamed when I had an issue with the review tagged as anonymous still appearing on the site as a named review

Rosemarine Textiles

Apr 14, 2025  on Shopify

I had an issue with my reviews not submitting and Victor was extremely helpful and resolved it quickly

Wenjulan

Apr 14, 2025  on Shopify

I had a problem with my reviews not displaying, and Judge.me immediately found the source of the problem, addressed it and fixed it - in a very professional manner. Now my reviews are displaying correctly, and I'm very impressed with the level of attention I received.

Shine Bright Label Co.

Apr 14, 2025  on Shopify

Super easy to collect reviews and reward customers. Also very helpful support for people like me that can't figure things out sometimes! Highly recommend.

BELLE & CAPRI

Apr 13, 2025  on Shopify

Great technical support. I had an issue uploading store branding Logo and Header and with the chat feature, they were able to take my files and upload them for me to the store.

Tamara’s Teaspoons

Apr 13, 2025  on Shopify

The customer service is excellent ! The user interface is so easy for people to write reviews and to see them. The team helped me so much and so fast.

Mentavita

Apr 13, 2025  on Shopify

Huge thanks to Nouhaila from the support team — super fast to reply and actually took the time to look into my questions properly. Really appreciated the clear and helpful responses.

Potato & Co.

Apr 13, 2025  on Shopify

Love the app. The only review-capturing app I trust; as a store owner and consumer. I've had the app for a year and have only needed support once. Andrew assisted me today and it was quick. Helped me solve a problem I couldn't figure out on my own, and went above and beyond my original request!

StompLight®

Apr 12, 2025  on Shopify

I've used Judge.me on multiple storefronts now, and it's always been my go to. Affordable and with great support! My one gripe, which is minor, is that it doesn't play fully nicely with Shopify Bundles in that it's reviews send out for the individual components, but there are workarounds for it and I trust that they'll get it sorted soon on the backend!

Vitalifenatura

Apr 12, 2025  on Shopify

I have just started using Judge.me to collect reviews in my site. It looks like a great App with a free version and easy to install and configure. The support is simply GREAT, just been on the chat with Ron and he has been very very helpfull. Anyone looking to have an App to collect reviews on your site I RECOMMEND give Judge.me a try,you'l not be disapointed.

Miniture

Apr 12, 2025  on Shopify

Lots of good features and the support team is very prompt with any request I had. Definitely would recommend it

Down Syndrome Boutique

Apr 12, 2025  on Shopify

I've used Judge.me for years. When I recently changed themes on Shopify, I needed their support team. Not only did they get me up and running quickly, but they were very patient with me and my lack of tech skills and guided me through each step. Thank you Team!

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