Ron, Brian, and Andrew tag teamed to help diagnosis a website loading issue, which likely isn't even due to the Judge.me app. They provided info to help Shopify support. Also, Ron helped with fixing how my reviews were assigned.

Don't work. When installing the review widget, I always get an error message:" "review_widget" could not be added. There is a problem with the app block. Please contact the app developer.

super quick and helpful service! really good value app compared to ripp off review platforms like feefo and trustpilot

Exceptional! This app has all the features I need. Plus the customer service is very quick and knowledgeable.

De app is best wel eenvoudig te installeren, je kan het e.e.a ook nog wijzigen als je wilt, gewoon super!! Groet, WWW.MADEBYDETJE.COM

Daniel fixed the issue perfectly and seamlessly and QUICKLY! Great service, attention to detail, and effort.

So far, so good. I had an issue setting up my email, but the chat support gave a prompt response and solved it.

We have loved using this review app! Super simple and easy. Love the review function before publishing. Would highly recommend!

I had issues with the review widget, it took less than 2 minutes to get in touch with the support team and Abderrahman helped me fix it really fast!

Macht was es soll, ist verständlich und einfach aufgebaut. Nutze es jetzt ca 3 Wochen - habe 22 Bewertungen bekommen und die Anzeige im Shop ist bei den Produkten auch sauber und ordentlich. Kann mich wirklich nicht beschweren - ich bin aktuell sehr zufrieden.

An absolute disaster! Terrible customer support, their developers are careless, keep breaking things, do not verify anything. Lost thousands of EUR of sales because of them. I will switch all my websites to LOOX

Tasnim was outstanding, extremely polite, professional, and immensely helpful. I sincerely appreciate the time and effort he dedicated, and I commend him for his excellent work.

Excelente equipo. No tengo quejas, siempre en disposición de ayudar y resolver. Mil gracias nuevamente.

Their team solved my issue in minutes and explained the fix step by step. Hands down the best app support I’ve ever experienced.

Judge.me’s new verification policy is a big step backward for merchants. Unless a customer clicks the exact review link in their email, their review won’t appear as “verified” — even if the purchase was made with the same email address they used to write the review. In reality, many happy customers return to the site later to leave feedback, and now those legitimate reviews are unfairly flagged as unverified. To make matters worse, Judge.me places a badge on storefronts stating that some reviews are “not verified,” which undermines trust despite the fact that these are genuine purchases. Previously, Judge.me would manually review and confirm these cases, but they’ve discontinued that process to cut costs. At the same time, they’re dropping support for platforms like WooCommerce and scaling back their dev team. What once felt like a company committed to trust and authenticity now feels like one prioritizing cost savings over its original mission. While the app itself has some strengths, the recent cutbacks and policy changes are troubling. With Judge.me holding near-monopoly status in the review space, it’s difficult for merchants to switch away — yet the company continues scaling back support and raising prices. That combination is concerning for any business relying on reviews to build credibility.

Very easy to navigate and integrate with your theme. Their customer service team is very knowledgeable and responsive. Pricing is also a 10/10!

Awesome app and customer service! Whenever I need help, including coding help, they take care of my request right away.

Really good app for collecting reviews. I'm on the free plan and it sends out review requests automatically and gets me reviews. Abraão also helped me out when I had issues and he was very patient with me and I got everything resolved. Popular app for a reason.

Always go above and beyond for our business. I had some really specific design elements I needed help with and they spent quite some time helping me get it right. 10/10 and 5 gold stars from us.

Very easy to install on your Shopify store, even for a beginner with no IT background. Also, one of the best support team that i collaborated with in any domain