Felix at Judge.me and the team are top folks. Nothing feels impossible — they jump on things straight away and seem to have a deep understanding of websites and all things technical. I've never had to wait for help, and it genuinely feels like they're working with a smile. An absolute pleasure to deal with. As a solopreneur, it feels like I’ve suddenly got a teammate in my corner.

Great app and amazing support! Special thanks to Jess — really appreciate the help. Keep up the great work!

This app really helps give that extra sense of security to my customers, as a brand new seller. The free version currently gives me everything I could want and more, in my opinion the devs are very generous for this. I did find one bug and that is "itemReviewed" is missing from the schema for product pages and causes an error with google. Other than that I'd give 6 stars if I could!

I had a great experience with the support team at Judge.me, especially with Ron, who went above and beyond to assist me. From the start, he was highly responsive and approachable, which made the entire process smooth and reassuring. What stood out most was how he took the time to truly understand my specific needs instead of jumping to quick solutions. He asked the right questions, listened carefully, and only then offered recommendations that were tailored and thoughtful. Ron provided step-by-step guidance with clear instructions that were easy to follow, even for someone who isn't super tech-savvy. His communication was efficient, but never rushed, it was clear he genuinely cared about solving the issue properly rather than just closing the ticket. The solutions he proposed not only addressed my concerns but also added long-term value to how we use the app on our store. Overall, it was a very positive experience. Excellent support like this makes all the difference when choosing apps for your business. Thank you, Ron and the Judge.me team!

They are locking more and more features behind their paid plan, not worth setting up. At some point they will force you to buy their plan, at which point you will have to redo all your reviews on another app.

I am a new Shopify user with minimal Tech experience. I tried a number of apps that might improve my store with their added features and only ended up with the apps creating errors in my google merchant feed and interfering with my store's code that was too complicated for me to fix on my own. I was therefore worried about adding judge.me - but honestly the process has been seamless so far. No errors or interference. It was easy to install and activate and staff are so eager to help. I give them six stars.

It's a very useful app to collect reviews. Wish free plan included a few more options. If there is any issue in any feature or setting of the app, it's always fixed quickly. You can request for more features and the team reviews and helps accordingly. Highly recommended.

Felix provided excellent support with adding the product star widget to our collections pages and even adjusting the padding for us.

cualquier problema lo resuelven al momento a través del chat, muy buena aplicacion, calidad y precio, nada malo que decir, recomendada!

The customer support is excellent, always able to swiftly and perfectly sort out all my technical issues.

customer support has been super helpful so far and it has been pretty easy to implement and pull in old reviews

Great Support & Seamless Integration! Judge.me has been an excellent addition to our store. The review system is clean, easy to use, and offers great customization options. Their customer support is fast, helpful, and always willing to go the extra mile—especially when it comes to assigning imported reviews or fixing display issues. Highly recommend it to anyone looking to build trust and boost conversions!

I did have a couple of hang ups on the installation but their customer service help was incredible and completely made up for it. Will recommend to others. Igor was a great help!

客服真的非常热情，我使用的是免费版本，但是客服还是热情的解决了我使用中遇到的任何问题，希望你们把产品越做越好

I was having trouble setting up the app, but Binh was so kind and handled all the setup for me. It was super easy and I'm looking forward to seeing it at work.

The app works well and I'm happy with it. I had an issue with it that I wanted to resolve and the support team were amazing. They reached out proactively by email, following an online help chat, and then worked with me to find a solution. I wish every support team was a good as this one. Thank you to Rodrigo to reaching out and to Abderrahim for finding a solution.

Great product with quick good support! EVERY TIME I contacted them, the human support will be back to me in a few minutes. NO EXCEPTION! I can't ask for more. Very happy with Judge.me! If you are a merchant, I highly recommend Judge.me. Their pricing is really reasonable. Reliable company! 5 OF 5 STARS! Thanks again! Brian C.

I had the absolute best experience with Soufiane! I had just installed the app and the installation steps was not working with my theme. Soufiane swooped in and made it work. She even helped me place the reviews in a custom section of my product tab. I am so please and will be upgrading as soon as possible. Thank you Soufiane! Thank you Judge.me for making a huge part of your app free. Thank you for having such amazing support.

Very solid experience so far. Lots of customization options. Easy to navigate. Super strong customer service.

Customer support is fantastic with helping navigate issues when our IT guys aren't available. Love it!