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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

KEX SOCIETY

Feb 11, 2025  on Shopify

I just had the smoothest installation experience, Soufiane made it so easy and did it all backend for me. I look forward to more seamless experiences with this app!

TrendingAz

Feb 10, 2025  on Shopify

Amazing help from Felix! He provided very friendly and immediate support, resolving my issue very quickly. Felix was extremely helpful and responsive throughout the entire process. Thank you again for the excellent support!

VulcanDogPortraits.com

Feb 10, 2025  on Shopify

I currently hate it. I finally found the place to re request a review and it didn't work. Thinking it was a problem on my end, I closed the window and tried to find the request page again. Have spent hours coming over the site of all sorts of other features it wants to sell me, and other products I've purchased that it wants me to review, but can't find what I'm looking for. 'just go to judge.me/admin'... Doesn't exist!

Nano Kare

Feb 10, 2025  on Shopify

I just received great support from Chris. He did an awesome job and explained everything. Thanks a lot!

Space Quest Adventures

Feb 10, 2025  on Shopify

Ron was extremely professional and knew exactly how to handle my problem. He handled it swiftly and went above and beyond to make my website look awesome using the widget. He is great! Thank you!

Räuberfuchs

Feb 10, 2025  on Shopify

Using Judge.me has been working like a charm! It was easy to set up. Some special customizations were handled easily by Rodrigo delivering a quick and perfect solution.

trime.sk

Feb 10, 2025  on Shopify

Amazing support, even better support. It's integrated with all the apps we need. I appreciate your fast and helpful support. In addition, we can sync reviews across our stores, and thanks to integration, we can translate them.

Japanese Clothing Co

Feb 10, 2025  on Shopify

App was very easy to install and set up (I had to give up on another app as it was too tricky!), but this one was great. Support has been fast and very helpful too :)

UPB4DAWN

Feb 10, 2025  on Shopify

Excellent customer service! Really helped me out getting my review straightened out from merging products. Great experience!

PlayingCardDecks.com

Feb 10, 2025  on Shopify

Fantastic App and Outstanding Support! I've been using Judge.me for a while now, and as I've learned more about its capabilities, I've been able to get more and more value out of it. The app is incredibly versatile and has been a game-changer for my Shopify store. Recently, I encountered an issue with how it was configured on my site. I reached out to their support team via chat, and Rodrigo was absolutely fantastic. He immediately identified the problem and, without hesitation, took the initiative to fix it himself. The issue was resolved in no time, and I couldn't be happier with the experience! If you're looking for a powerful app for reviews, with a stellar support team, Judge.me is the way to go. Highly recommended!

Mej Mej

Feb 10, 2025  on Shopify

We needed an app to help us share our 6000 5-star reviews from Etsy over to our Shopify page, and this app has worked really well. We had a couple of snafus with our set up ... but the support team has been super fast and helpful for correcting them. Five stars for Judge.me for helping us share our own 5-stars!

LandShape

Feb 10, 2025  on Shopify

Die Bewertungs-App funktioniert einwandfrei und gibt dem Shop ein noch professionelleres Auftreten. Der Support hat mir sofort geholfen mit meinen Fragen. Kein lästiges Chatten mit einem Bot nötig.

Momentite BG

Feb 10, 2025  on Shopify

Excellent experience so far! The support team is incredibly responsive and quick to assist with any questions. Everything has been running smoothly, and I’m really happy with the service. Looking forward to continuing with them!

Moto Lounge

Feb 10, 2025  on Shopify

Just starting to use the app, so do not have much feedback, but the support team is great - very patient :) I had many questions regarding the setup and they were super helpful assisting.

Lullify

Feb 10, 2025  on Shopify

soulaimane was my contact on judge.me chat he was very patience and understanding. this was the first time i was using this app great customer service highly recommend him

ZOLLERSTEIN

Feb 09, 2025  on Shopify

I’m really impressed with the service I received. They went above and beyond to make sure everything I requested was done, from coding custom features to tweaking things exactly how I wanted. Communication was clear, and they were quick to respond and make the changes. The app has definitely improved my store, and I can’t imagine going without it now. Highly recommend if you're looking for a reliable and responsive team to work with!

TudoGk

Feb 09, 2025  on Shopify

Pedi uma ajuda referente ao instalar o app, e fiquei surpresa o atendimento foi muito rápida. O atendente super atenciosa e bem minucioso em cada pergunta e explicação! Grata.

SHE'LL

Feb 09, 2025  on Shopify

Felix is really helpful addressing my concerns, provided multiple solutions in a timely manner. Thank you!

MichiganPantry

Feb 09, 2025  on Shopify

So helpful! Felix saved me so much time and potential aggravation at myself for not knowing how to transfer Judge me to my new theme. Response was super quick and very helpful! 5 stars!! Thank you!

Astard freedive and spearfishing gear

Feb 09, 2025  on Shopify

This is not a rating for the app, rather the staff member who helped me set up the app on my site, Ron , was very helpful giving me advice and work arounds to get the app 100% how I wanted .

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