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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,868)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Triple R Services

Aug 01, 2025  on Shopify

Great app, scary when you get a bad review just because someone feels like it. However transparency and honesty is what we going for. All in all a great app so far.

Baby & The Beat

Aug 01, 2025  on Shopify

So far, it has been a great experience. I had trouble importing my reviews but customer support was able to resolve the issue and get my reviews imported within minutes!

Family Planks

Aug 01, 2025  on Shopify

I needed a little help and support was right at my fingertips! They were timely and efficient and knew exactly what I was asking. This app, in my opinion, has the best over all look-and-feel and the best GUI and options. This is the review app you want!

White Lake Press

Aug 01, 2025  on Shopify

Judge.me is great. There is a ton of usability in the free plan, I definitely intend to upgrade to the paid plan in the future. I would definitely reccommend.

Bobbeldidu

Aug 01, 2025  on Shopify

Lorenzo war ein echter Erfolg, sehr hilfsbereit. - schneller Support - am Ende zum Ziel gekommen - freundliche Kommunikation

Coca Johnson Joyas

Aug 01, 2025  on Shopify

Funciona muy bien, es simple e intuitiva. El soporte muy oportuno y claro en sus respuestas. Lo recomiendo!

Lights & Things

Aug 01, 2025  on Shopify

Judge.me can, and will assist you with the smallest detail regarding their product. Never hesitate to ask any question you have. No question is too small. NB

Smart Ass Products

Aug 01, 2025  on Shopify

Very helpful support staff. I had a situation where my trust badge was strangely being miscalculated that made it falsely look like I hadn't approved some reviews, when I had. And they took a look, found the issue, and fixed it. https://smartassproducts.net takes our reviews seriously, and Judge.me takes good care of their customers, while also ensuring to maintain the integrity of their review product so that there's no funny business. I like it!

Blossom Jewellery by Cenna Hartley

Jul 31, 2025  on Shopify

Lorenzo helped me through every step, helping me import my reviews from one app to judge.me. I had his support continuously through out. Made things very clear and easy for me. Thank you.

Custom Tapes

Jul 31, 2025  on Shopify

Lorenzo was fantastic. I struggled with the install using a slightly older template. Lorenzo cleaned it up and got it working perfectly. A+

Kingdom Dividends

Jul 31, 2025  on Shopify

Tasnim was absolutely fantastic. There were issues with my review carousal as it was overflowing far too much. She fixed it. Then I asked her to help me with The review headers and sizes. Then I requested her again to make more changes to get it exactly the way I wanted. She was kind and patient to fulfill each ask from me. Best customer service ever!

The Eczema Company

Jul 31, 2025  on Shopify

Their support is always stellar! Great communication and they'll even hop in there to adjust theme settings. I switched from Stamped because their prices were lower and their support way above and beyond competition.

MTN Inspirations

Jul 31, 2025  on Shopify

In the beginning the app kept freezing up. Omar from tech support/customer service contacted me and resolved the issue. I am very impressed with the customer service we have received. Thank you

OLA & CO HOME

Jul 31, 2025  on Shopify

We recently started using Judge.me and we're very happy with the features. We also had to ask for support in importing our reviews from a previous app and the support was exceptional.

Pampered Pets

Jul 31, 2025  on Shopify

The support team is great! I ran into an issue getting the widget to appear on my website. I reached out and they responded quickly and had my issue resolved by the next day. So many developers these days have lousy support. Not these guys. They were great!

Vida Vida Leather Bags & Accessories

Jul 31, 2025  on Shopify

Been using the app since it launched many years ago. Has always been brilliant and support/app development has always been superb. Highly recommended.

WOWLANA

Jul 30, 2025  on Shopify

Ich war positiv überrascht, wie schnell und kompetent und vor allem zielgerichtet der Support mir bei meinem Problem geholfen hat. Unglaublich. Wirklich total super. Ich würde am liebsten einen Roman schreiben, wie mir Mohamed vom Support Team geholfen hat, aber das würde es bei weitem nicht beschreiben können. Wirklich top. Die App und das Support Team sind super!

NoMetalKnucks

Jul 30, 2025  on Shopify

I've been using Judge.me for years, and they are by far the best and most consistent review app out there. Their support is super fast if you need something fixed on the front end

Lure Essentials

Jul 30, 2025  on Shopify

Great support. Got help very fast and the person I spoke with knows what she is doing and helped me.

Royal Pahang Durian

Jul 30, 2025  on Shopify

Quick response from the team in responding to my queries. Useful automations as well to ease our workload in collecting & managing reviews.

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