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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Evalina Beauty

Feb 05, 2025  on Shopify

I love this app. It's easy to use and the support team, Felix, is awesome to help getting everything set up perfectly!

Eco Ocean Living

Feb 05, 2025  on Shopify

Amazing, fast, responsive and helped me install widgets on all our product templates which saved me so much time!

Pots & Patterns

Feb 05, 2025  on Shopify

Claudio went above and beyond to try to help me fix all the issues and requirements I had! Thank you!

431 The Wedding Company

Feb 05, 2025  on Shopify

Highly recommend this app, its a must have for any website. The customer service is top notch whenever I need help!

MisionPet sas

Feb 05, 2025  on Shopify

puede ser un poco tedioso configurar todo pero tiene funcionalidades muy útiles y flexible en su configuración

The Hemp Collect

Feb 05, 2025  on Shopify

Cassiano helped me over chat today and made it quick and easy, 10/10! after trying many review apps for our store we've gotten the best results and features with judge.me. keep up the great work!

Tanglebrook Soapery

Feb 05, 2025  on Shopify

An excellent app that makes it easy for my customers to rate products and share what they like best about their purchases. Helpful to me as the shop owner and to other customers.

Mortal Engines Interior Design

Feb 05, 2025  on Shopify

Amazing and fast support. Been using the free version for years now and still extremly happy with it.

dontmissabeat

Feb 05, 2025  on Shopify

I appreciate the customer service and easy to access chat. There are some things out of their control and they cannot assist, but when they can they're very helpful!

Tropical Plant Haven

Feb 05, 2025  on Shopify

I am really liking the app but this is in great part to the support I've received. Specifically, Soufiane has been incredibly helpful and I am very grateful! Thank you!

Flamme Évasion

Feb 04, 2025  on Shopify

My experience with Judge.me Product Reviews App has been very positive. The app is intuitive and efficient for collecting and displaying customer reviews, which has greatly helped build my store's credibility. Moreover, the agents help me a lot when I have questions :)

Disruptif Beauty

Feb 04, 2025  on Shopify

So far so good - the app seems to work really great and with enough features for my small business even with the free version. Just changed to the paid version and the flexibility of this app is really incredible! Support team was amazing, namely Soufiane and Faissal who promptly helped me to get the app running in my shop. Rodrigo also helped with the problem of not seeing previous orders migrated from another app. Top customer service! ⭐️⭐️⭐️⭐️⭐️

Dragonkin MOD

Feb 04, 2025  on Shopify

Support was amazing - probably the best experience I've ever had. No kidding. Fast, responsive, knew their info. SO HELPFUL! I'm sticking with these guys for sure. Honestly, I hate reaching out for support. I usually can figure it out faster than they help - but this time I was so glad I did reach out! Totally saved time. 10 STARS!

Pryldeals.se

Feb 04, 2025  on Shopify

Big thanks to hakima that helped me with the Review widget she helped me with. Im a very perfectionist persona and want perfect stuff. She did everything she could to fix my issue, 11/10 for the help!

Teenzee

Feb 04, 2025  on Shopify

Judge.me is an excellent app for managing and displaying customer reviews. It’s super easy to use, integrates seamlessly with Shopify, and has a ton of customization options to fit your store’s design. The automatic review request emails save so much time, and the ability to showcase photo and video reviews makes a big difference in building trust with customers.

Colic Calm

Feb 04, 2025  on Shopify

We've only just installed the app, but so far very happy with the interface and functionality! Also the tech support from Abraão has been fantastic, he went out of his way to assist. Look forward to using this app to its full potential. Thanks!

Sparkle Name Badges

Feb 04, 2025  on Shopify

I messaged judge.me and got Andrew. He was very professional and fast! So helpful with my issue and fixed it promptly. I asked what I was doing wrong to learn from the experience and he took the time to explain. Great service!

Eye to the Sky Ceramics

Feb 03, 2025  on Shopify

Fantastic customer service and support- fast and friendly communication with quick answers to my questions!

Flower affaldsstativ

Feb 03, 2025  on Shopify

Abderrahman was a great help. He was very patient and understanding and solved multiple problems for me. Keep up the good work!

Happy Gardens

Feb 03, 2025  on Shopify

This app is fantastic and their support team is incredibly patient, knowledgeable, and always helpful with all my questions. Thank you!

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