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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

ARI VINTAGE

Feb 02, 2025  on Shopify

Amazing customer service she answered literally in seconds and helped me right away and was on my side. thank you

delizianaturally

Feb 02, 2025  on Shopify

Was using the app on the free version, everything was fine. Then I wanted some extra features so I upgraded and paid the $15USD. i wanted to stop paying the $15 and revert to the previous version but the snakes do not allow you to do this. You have to cancel the App altogether. I find this deceptive and unethical. Shopify do better!

Tyr Skincare

Feb 02, 2025  on Shopify

Simply amazing. App was easy to install at first. but I noticed I doubled up on one of the widgets and couldnt find how to remove it. Jumped on the chat and Igor was able to assist me. Mind you, I am still on the free plan and this was at no cost. I look forward to my business growing as I can see myself using the tools in the monthly plan. Well worth it!!

Jewels Boutique

Feb 02, 2025  on Shopify

Judge.me is hands down the best review app I’ve used! The setup was super easy, and it integrates seamlessly with my Shopify store. The customization options allow me to match the widget perfectly to my brand, and the ability to import and display reviews beautifully has really boosted customer trust. What I love most is the automated review requests – they work like magic in collecting reviews on autopilot! Plus, the customer support is outstanding – super fast and always helpful. Since using Judge.me, I’ve seen a huge increase in conversions and customer engagement. If you’re looking for a powerful, affordable, and feature-packed review app, look no further. Judge.me is an absolute game-changer!

58th&Prime

Feb 02, 2025  on Shopify

The app is easy to set up and I appreciate the level of customization I can make on the email templates and scheduling. Their support team is also super helpful when you need them. Daniel clarifed some settings for me which helps to alleviate confusion we had. Thank you Judge.Me and thank you Daniel!

My Little Paintbrush

Feb 02, 2025  on Shopify

I am very impressed with the customer service Judge.me provides! Thanks to Igor and his quick response, I was able to finalize everything and get on with my day. You'll love this app!

Free Motus

Feb 02, 2025  on Shopify

Amazing app - I would highly recommend it! Customer service helped me right away with an issue I had and I couldn't be happier.

agoyUK

Feb 02, 2025  on Shopify

Mohamed was very helpful and patient. The app is very easy to use and seems having a lot of features that I am yet to explore.

Luxe Voyage

Feb 01, 2025  on Shopify

Jess was really helpful. She helped me to set up and gave proper guidance. I really liked the 24*7 help.

Confluence Nimmo Bay

Feb 01, 2025  on Shopify

I was assisted by Jess to get this app integrated and working, and matching our brand! Super helpful and was available on a Saturday evening. It was so nice to have the hands on help from an actual human!

The Running Store

Feb 01, 2025  on Shopify

Amazing service... They jumped the gun and were way ahead of me, so good! Saved me so much time, above average customer service.

Alatreyu

Feb 01, 2025  on Shopify

The first review app I downloaded, and the only one I plan to use. Also like that it syndicates reviews with my TikTok shop.

Marblehead Candle Company

Feb 01, 2025  on Shopify

Wonderful support team. I needed help installing widgets to our website and they quickly responded and were able to get the widgets installed for me. 10/10 customer service and support.

NordicHaven

Feb 01, 2025  on Shopify

Nice app, good price and tons of options. Great support from Nouhaila. She did a awesome job to set up everything.

Sacred Honey

Feb 01, 2025  on Shopify

Best customer service. Soulaimane was kind, fast, efficient and knowledgeable. Highly recommend this app.

PROCLEANTOOLS

Feb 01, 2025  on Shopify

Très bonne application et toujours quelqu'un de compétent de disponible pour vous aider en cas de besoin .Je recommande

True Colour Beauty

Feb 01, 2025  on Shopify

Best App! Best Support! Fast Support, No Waiting! Great team with all the answers and Google Approved!

flipd beauty

Feb 01, 2025  on Shopify

Jess connected with me through the chat and helped to install the widgets to our website! it was a fast and seamless experience. As someone who doesnt understand coding at all, I was so happy to get this help!

Cover Baby LLC

Jan 31, 2025  on Shopify

This app is great. They have the absolute best customer service- 24/7 even on a Friday night. They responded via email within 5 minutes. Fixed the issue I had immediately! This app has helped my business grow with verified reviews that even publish in search engines like Google. Wonderful support and app over all. Thank you Judge.me!!!

DeathCloud

Jan 31, 2025  on Shopify

Judge.me works great and handles our review system exactly as we need it to. Support is always helpful and quick to solve any issues that we have.

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