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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,868)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

AfterArt

Aug 04, 2025  on Shopify

I struggled with importing and publishing my reviews, but I had a fantastic support experience with Brian, who was not only really patient, but he explained everything simply and helped me to get sorted - if I could post more than 5 stars I would! Thank you!

Waha Lifestyle

Aug 04, 2025  on Shopify

A must-have app for building trust and driving conversions! We’ve been using Judge.me for our product reviews and it’s been a game-changer. Easy to set up and the automation saves us so much time. The support team is incredibly responsive and helpful, Highly recommended for any Shopify store!

Health Stix

Aug 04, 2025  on Shopify

Yesterday, I faced an issue with the Judge.me app on my store. Their team not only responded instantly, but they also accessed my store via collaborator access and fixed the problem themselves — all within an incredibly short time. I’ve never received this level of fast and dedicated support from any other Shopify app till now. Truly impressive! Their recent updates also look fantastic — the new review layout is clean, modern, and user-friendly. I’m really enjoying the improvements and looking forward to more elegant review listing designs in the future. If you're looking for a reliable, well-supported, and feature-rich review app — Judge.me is the BEST choice. Highly recommended!

Al Sur Tienda Eco

Aug 04, 2025  on Shopify

Es fantástica esta App, el soporte es lo máximo! Nos sentimos acompañados en cada paso que damos con nuestra tienda.

Kiyamel

Aug 04, 2025  on Shopify

Excellent customer service. They take time to assist when you reach out. I highly recommend this app.

Rust and Leaf

Aug 03, 2025  on Shopify

Had some issues with the display of the widgets, and support was very helpful. They were able to troubleshoot the issue and resolve the display. Overall I feel like this App has solid support behind it! Having reviews on your site is so critical. Thanks again!

A Beautiful Fix

Aug 03, 2025  on Shopify

Customer service was phenomenal! And I reached out late at night on the weekend not expecting to hear from anyone until Monday. My problem was solved instantly. Above and beyond. Thank you so much!!

Bluvall

Aug 03, 2025  on Shopify

Judge.me is incredibly easy to use and fits perfectly into our store. The support team is super responsive—helped us resolve an issue within minutes. Great app and even better service!

DealByEthan.gay

Aug 03, 2025  on Shopify

Judge.me is a great developer with a fantastic app. Binh today provided fast and expert service and that is what I have come to expect from Judge.me over the years.

Uniq Socks

Aug 03, 2025  on Shopify

A very comprehensive app, a lot of personalisation possible, any questions are answered very quickly by the support team

HoneySoulShop

Aug 03, 2025  on Shopify

Very easy to install and works great. Simple integrations with other platforms you use to get reviews into one place. Great customer service!

Personalized Gifts Co.

Aug 03, 2025  on Shopify

Very helpful team. Reached out to them to fix mobile layout issue and team fixed it within 10 mins. Special thanks to Van :)

StoffOS Shop

Aug 03, 2025  on Shopify

Nach einer Theme-Umstellung in meinem stoffos.shop durch einen externen Dienstleister hatte dieser die Judge.me App nicht aktualisiert und ich war damit echt überfordert. Ich erhielt Hilfe vom Judge.me Support: Superschneller und unkomplizierter Support via Gastzugang in mein Shopify System , sogar am Sonntag. Das ist echter Kundenservice. Danke an Banh.

Mighty Mejdool

Aug 03, 2025  on Shopify

Pretty straight forward to use and easy to set up! Support is top-notch. Very happy and excited to continue using it in my store.

Divine Love

Aug 02, 2025  on Shopify

Installed the app and had some trouble importing Etsy reviews; the support was amazing, super fast, and on point; everything got done.

Pawarys

Aug 02, 2025  on Shopify

App meravigliosa per le recensioni. Lo staff di assistenza e' stato super gentilissimo. Basta entrare in chat con loro e puoi chiedere qualsiasi cosa sull'app. Ti rispondono subito e sono attivi per tutto il giorno. Fantastici!!!

Tasty Tin

Aug 02, 2025  on Shopify

I loved judge me when I used the free version, and I love it more now that I pay for it. It's definitely a micro-business owners dream type of app where it does so much for a decent cost.

Misa Saito

Aug 02, 2025  on Shopify

We had an issue with structured data (itemReviewed error in Google Search Console), and the Judge.me support team helped us resolve it quickly and clearly. They even checked our product schema and coordinated a fix that worked perfectly with our theme's JSON-LD setup. Everything now shows correctly in Rich Results! Really impressed with both the app and the support team — thank you!

Yummy Me!

Aug 01, 2025  on Shopify

I love Judge.me I can ask any technical questions on the app. Response was immediate. When AI could not give me what I am looking for. It will redirect me to an actual person. Binh was so helpful. He was excellent to deal with. Thank you so much.

Friendly Blends

Aug 01, 2025  on Shopify

Customer Service support is amazing and helped me make a lot of changes to the widget to make them match my website!!

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