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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

WoodenBlissICT

Feb 07, 2025  on Shopify

Customer Service is top notch! Very responsive and quick to help out! Had my 2000 Etsy reviews imported to my shopify account within minutes!

Mini Geek Boutique

Feb 07, 2025  on Shopify

Easy to install and set up, the basic features are great and it is easy to implement and edit some features into my store

Leonor Greyl

Feb 07, 2025  on Shopify

Great support! Best app for reviews. Their support team is very reliable. Abderrahman has been a great help to customise the app on our product page to change html and class content. Greatly appreciated. Thanks again for your responsiveness

HBCUniversity

Feb 07, 2025  on Shopify

Best customer service on any app I have ever downloaded on Shopify and any other platform. I never leave reviews, but I felt obligated to based off of the service I received. I wish they had more than 5 stars as Judge.me staff is well deserving of a higher rating to set them apart from the rest.

STANCLAN

Feb 07, 2025  on Shopify

Mr. Hoang responded. The quick and kind response was amazing! I am very grateful.The app is also great.

Shiny Craftshop

Feb 06, 2025  on Shopify

Judge.me is one of the best review collection apps I've found. It offers a wide range of features and is very easy to use after installation. I also want to highlight their excellent support. Ron was incredibly helpful, guiding me through the widget installation and configuration. Keep up the great work, Judge.me!

Rodorian Jewel

Feb 06, 2025  on Shopify

I believe that Judge.me reviews was a good pick for my store. I will stand by Judge.me because, they have given me the tools to go in a positive direction with our store and our future business. A noble appreication we have for Judge.me. Thank you Judge.me Robert Dorsey Rodorian Jewel

INSIDE CULTURE ACADEMY

Feb 06, 2025  on Shopify

Amazing support – even late at night! I had an issue with the visibility of products and the review request settings, and Rodrigo went above and beyond to help me – at 11 PM! His quick and clear response solved my issue right away. It's rare to find such dedicated support, and I truly appreciate his help. Thank you, Rodrigo! ⭐⭐⭐⭐⭐

My Store

Feb 06, 2025  on Shopify

Victor was very helpful and courteous. he got to the root of the problem immediately. Thanks Victor.

TRESS CHIC wigs

Feb 06, 2025  on Shopify

I couldn`t import reviews. I contacted support, explained that it wasn`t working and the company representative Mohamed helped me solve my problem very quickly. Later he explained how to use it without errors.

Gym Emotion

Feb 06, 2025  on Shopify

Great support. Abderrahman was very quick to respond and provide solutions to my queries. Very happy with Judge.me in general and how seamlessly it works.

ZèMina

Feb 06, 2025  on Shopify

Really nice app and perfect support! Andrew helped me solving a problem in just a few minutes. I really suggest this app.

Casebasket

Feb 06, 2025  on Shopify

very helpful support team , will help you in every step to make the review widget and requierment as per your needs, many pre made east to use features already in the app with customisation options

ワンダーイヤーズ 公式通販ショップ

Feb 06, 2025  on Shopify

Ron provided a very speedy response and went above and beyond expectations. The customer support team of this app is reliable and highly recommended.

AllOver

Feb 05, 2025  on Shopify

Perfecte en snelle hulp bij het aanpassen van wat settings en vertalingen. Goede app en goede assitentie!

Dio

Feb 05, 2025  on Shopify

Judge.me seems to have all the core features you could imagine for a review collection app. Their interface is great and they are well integrated with Shopify. I was especially happy to see a very responsive support team. They responded instantly whenever I needed any help, from setting up the review widgets to the review emails. I also had one support staffer jump into my Gempages landing page to add some custom code because the Judge.me widget wasn't available for that type of page. She also took all of my requests to tune the look and functionality of the block in Gempages to exactly my liking. Overall, great app, even better support!

BACKTURE ORGANICS

Feb 05, 2025  on Shopify

Llevamos tiempo utilizando Judge.me como app para las reseñas de los clientes. La versión de pago es muy completa, con la página de reseñas completa que es de mucha utilidad, además de todos los demás usos. Nos encanta! La atención al cliente es muy rápida, sencilla e intuitiva!

LASHPOP

Feb 05, 2025  on Shopify

So far the app has been great. I had a little bit of trouble getting set up but was extremely happy with the support I received in resolving everything.

BrewBuddyCoffee

Feb 05, 2025  on Shopify

Ron was great with a very fast response time and checked on me for everything i needed definitely a great guy and helped me alot thank you to judge.me

YoniDa'Punani

Feb 05, 2025  on Shopify

At Yonidapunani, a body jewelry store, Judge.me has been a great help with managing our product reviews. The app has made collecting and showcasing customer feedback seamless, enhancing trust and engagement. Lorenzo was especially helpful, providing excellent support throughout the process.

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