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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,899)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

DripSquadX™

Aug 06, 2025  on Shopify

I like the customer support a lot, very fast to help. Though as a seller who does lots of event based sale would have loved to get a way to post those customer reviews as verified one as well.

Alavel

Aug 06, 2025  on Shopify

そこそこ長く使っていますが、見た目や機能使いやすさ申し分ないかと思います。 また、不具合時の対応も早かったです。

The Fuelled

Aug 06, 2025  on Shopify

Oualid was brilliant helping me integrate the app exactly as I wanted onto my new website. Great customer service and speedy response on live chat. Highly recommended.

IMPRIMIRLO

Aug 06, 2025  on Shopify

No lograba configurarlo bien y desde el mismo chat de la aplicación me ayudaron en todo. Servicio de 10!

Pauley Enterprises

Aug 06, 2025  on Shopify

This app has been helpful for getting reviews at the beginning of my journey. Not only can I ask a customer for a review, but I can ask someone who received a product as a gift! I have had a touch difficulty with things disappearing, but it's likely "user error". Their chat and actual help has allowed me to fix any issues with relative ease. Thanks Judge.me! www.pauleyenterprises.com

Winniehairfairy.com

Aug 06, 2025  on Shopify

Amazing app, it works, exactly what I wanted! Excellent and very responsive customer service, shout out to Gabriela, you are a star, thank you so much for all your assistance, time and patience, I truly appreciate it!

Muun Skincare from Seoul

Aug 05, 2025  on Shopify

extremely fast support. Brian was super fast and kind to solve all my issues and also helped me have the perfect setup for my store. Thanks heaps :))

Giftvalix

Aug 05, 2025  on Shopify

I had an issue where one of my products wasn't showing up in the AliExpress Review Importer tool, and the Judge.me support team was incredibly helpful in resolving it. Special thanks to Oualid for walking me through every step and checking things on their end until the issue was fixed. Their support is fast, professional, and super friendly. The app itself is fantastic for importing and managing product reviews — it adds real value and credibility to my store. Highly recommended if you want great features and even better support!

Dervia

Aug 05, 2025  on Shopify

La aplicación funciona muy bien, de momento estoy con la versión gratuita y mas que suficiente. He tenido algunos problemas con el plugin y me lo han resuelto por el chat rápidamente. Muy recomendable!!!

EXO Grafix

Aug 05, 2025  on Shopify

Support was lightning fast and went above and beyond to help resolve and help. Complete night and day compared to other platforms.

Live Milk Love

Aug 05, 2025  on Shopify

I encountered some problem with judge.me initially but the team has been truly exceptional! They knew exactly what the problems were and helped me straight away. Thank you for your support!

Bags of Room

Aug 05, 2025  on Shopify

I've only been working on this App for a couple of days. So far it's been very easy to use and presents reviews beautifully on my site. Import & sync plus other features have allowed us to add so much more to the site. Thanks

Party Pullz

Aug 05, 2025  on Shopify

I will tell ya, the customer service team (including the AI responses) were 100% on target. There was no question missed and I left feeling like I had all of the answers I needed. Great work everyone!

Vezorla

Aug 05, 2025  on Shopify

They answered all my questions right away! I love how fast and helpful the chat was—super efficient and friendly service.

How To Drink Australian

Aug 05, 2025  on Shopify

Does everything I need and was by far the most straight-forward review system without high overheads. 5 stars!

Brava Awards and Promotions

Aug 05, 2025  on Shopify

Easy to use and builds trust. But the webinar Judge.me put on was the most helpful part for a new online marketer.

Tessera Wines

Aug 05, 2025  on Shopify

We’re incredibly impressed with what this app has done for our business. The visual integration is seamless, and it displays beautifully across our products.

La Belle Eterna

Aug 04, 2025  on Shopify

Not awesome. Not even allowed to change the text of the content for review request (only preset text). If there are not even basic features are free, then what's the point of offering the free app. Just Convert whole app as Judge Me awesome.

CaveGamers

Aug 04, 2025  on Shopify

Very amazing service! I had a request to adjust a widget and Abraão from support crew came through for me and got it fixed and looking great!

Sugar Kissed

Aug 04, 2025  on Shopify

This is by far my favorite review app! Aside from the features and ease of use, getting assistance on issues is nearly instant. I was having a domain issue and it took less than 60 seconds to resolve the issue.

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