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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

La Charcuterie Française

Feb 03, 2025  on Shopify

Good app especially for the free version, it's well enough for a business starting to manage reviews!

Rooom

Feb 03, 2025  on Shopify

Well, it took a support person to set up my carousel, I couldn't even alter the colors ect. myself. That is a shame. But the support was quick and it was solved easily.

JFlowers Cues Singapore Official Store

Feb 03, 2025  on Shopify

Have used it for 2 of my other stores and the service has been consistently good. The app is great value and is overall very easy to use . Shout out to Ron for his dedication and proactiveness to helping with some custom requests.

SakuraStudio

Feb 03, 2025  on Shopify

This app is amazing overall but I have to give extra thanks to Ron who I spoke to in their chat. Ron was so so so helpful and he even customised all the widgets and emails for me to match my store colours. So kind and helpful, happy to answer any questions I had. I can’t recommend enough! Thank you Ron

Gloombear's Provisions

Feb 03, 2025  on Shopify

Andrew was very helpful with information and gave me all the links and information I needed. Great customer service

Made By M

Feb 03, 2025  on Shopify

Bihn responded quickly to my email, understood the problem I was having, then quickly resolved it by giving me thorough directions for what I needed to do on my end. My first time setting up an e-commerce website, so it was nice to easily solve a problem.

Tattoo Paint Roll

Feb 03, 2025  on Shopify

AMAZING SUPPORT getting setup for the first time was incredibly easy!! I should have never hesitated to get Judge.me setup. Abraão was INCREDIBLE!!!

Flo Motorsports

Feb 03, 2025  on Shopify

Customer service is very helpful, Rodrigo helped us with an issue caused by our new theme and was able to fix it for us right away.

Green Bee Botanicals

Feb 03, 2025  on Shopify

Best customer service, first of all, but also seamless, easy importing of customer reviews. 5/5 stars!

samNsue

Feb 03, 2025  on Shopify

All my questions were answered with clarity, and requests were processed in a very fast manner. I'm very satisfied with the service and app.

CABANE FLORE

Feb 03, 2025  on Shopify

Application intuitive et disponibilité sans faille du personnel. Un beau début d’expérience pour moi merci Cassiano

Wärmeheld

Feb 03, 2025  on Shopify

Great experience with Judge.me! The support from Victor was outstanding—quick, helpful, and super professional. Highly recommend!

Votory Nederland

Feb 03, 2025  on Shopify

Contacted support with some issues, Hakima responded very fast and helped me with everything, now everythings works great again ! very friendly, and great support !

Horux Lab

Feb 03, 2025  on Shopify

I had issues to install the widget but Soufiane fixed everything and gave me assets in case i want to do something by miself, very kind and polite guy.

Misaki

Feb 03, 2025  on Shopify

Supper App, wird ständig weiterentwickelt, sehr rascher und freundlicher Support, gute integration mit zb Klaviyo

O'Ste Birra Artigianale

Feb 02, 2025  on Shopify

The app is really useful and Abderrahman, of the customer support, helped me a lot to solve really quickly my problems! : ) very very appreciated!

Heaven Secrets

Feb 02, 2025  on Shopify

Oualid was very quick to answer et vet quick to understand the problem and very kind , i really appreciate his work i thank him very much for his brillant service :))) I am 10000 % satisfied

Mushk Mahal

Feb 02, 2025  on Shopify

The support is great helped alot. They solved my issue and assured future support if anything occurs

Honungsriket

Feb 02, 2025  on Shopify

Judge.me has been consistently easy to set up and use, and support has been great. I've been a user for over a year and gotten great value out of Judge.me.

Ambitions CHA$ER

Feb 02, 2025  on Shopify

Great customer service experience recently with Ron as a new customer really sets a great impression for the company. Thanks for all the kind help!

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