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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,654)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Natharvest

Jan 04, 2026  on Shopify

I had a great experience with Judge.me support. Jess helped me resolve a few issues quickly and professionally, and she was incredibly patient throughout the process. She took the time to explain things clearly and made sure everything was sorted out properly. Overall, Judge.me has been a reliable and easy-to-use platform, and the support team—especially Jess—made the experience even better.

Vedobi India

Jan 03, 2026  on Shopify

Brian was very helpful and understood my requirements perfectly. He completed the task exactly the way I wanted and everything works smoothly. Great support and quick response. Highly recommended!

Blue Boy Furniture

Jan 03, 2026  on Shopify

Since I've been using Judge.me, the support I've received has been nothing but amazing and super quick. My latest contact was regarding a formatting issue for the Reviews Widget and I couldn't resolve it. I went onto chat and initially got an AI agent which was super clever and gave me a couple of things to try but that didn't work. So at a more sociable hour, I asked for human help where Oualid has just responded in less than a minute, knew exactly what my problem was, requested a collaborator's connection to my site and has fixed it within another two minutes! Amazing support and would highly recommend this company and application!

Oliva Pure

Jan 03, 2026  on Shopify

I was blown away by how professional Oualid was at Judge.me. I had a few technical issues on my end, reached out to him for support, and he handled everything for me seamlessly. I’m extremely impressed with their service. I don’t often write reviews, but I made an exception today. I would recommend this service.

barberandsons

Jan 03, 2026  on Shopify

Vielen Dank für eure Hilfe! Tasnim war sehr lieb und hat sogar mich als nervigen Kunden zufrieden gestellt und jede einzelne Bitte umgesetzt! Vielen Dank dafür. :)

BM Print Shop - Custom Nerf Shop

Jan 03, 2026  on Shopify

Easy to implement in the way that we wanted, great looking widgets, easy and comprehensive review requesting options, easy review moderation, easy to import reviews from Etsy, and great and prompt support from the team when requested. I am certain Judge.me has boosted sales.

The Good Witch

Jan 03, 2026  on Shopify

Personally, I struggled setting this app up for myself and it led to some embarrassing situations - wrong images shown and things looking wrong. However, Felix was super helpful and assisted me gently and patiently. So thanks Felix.. hopefully it all works smoothly now.

Koreannails.co.uk

Jan 03, 2026  on Shopify

Easy setup - people love it. This is the second site we are using it on. Will probably become a fixed feature for our webshops

ToutPourPet

Jan 02, 2026  on Shopify

Mon chien et moi l'adorons tous les deux ! Il diffuse une fine brume silencieusement, ce qui évite que mon chien n'en ait peur. En fait, il adore cette sensation car elle est fraîche et rafraîchissante. La conception pour extraire la fourrure est également ingénieuse. Il ne laisse absolument aucune fourrure entre les deux, ce qui fait du processus de toilettage une activité amusante. Obtenez-le si vous aimez votre chien et valorisez votre temps.

Black Heron Headwear Limited

Jan 02, 2026  on Shopify

I was getting totally frustrated trying to install Judge.me through Shopify and then I noticed a help you line ,dealt with a bot ,which did not help me and then Kima ,a live person came on line , who was calm,professional,read my situation and quickly helped install the app.I was greatly relieved and very impressed with the service given.Ten out of ten !

Best Ketone Test

Jan 02, 2026  on Shopify

Great support as always. We've been using Judge.me since 2017 and all our stores have relied upon it to deliver a great customer UI/UX.

heat it NZ

Jan 02, 2026  on Shopify

Just installed, but works well so far. Very impressive: Top, fast, live customer service (not only AI bot).

PrimeCove

Jan 02, 2026  on Shopify

Really fast and I suprised they actually solved it, I thought I would be stuck for days but they resolved it in a few minutes amazing support!

Rustilė

Jan 02, 2026  on Shopify

Our experience so far is great. Great support, solved our issue in a minute. Customisation is fantastic, widgets look amazing in our store – what more could you ask :)

Oskari

Jan 02, 2026  on Shopify

Very good App and easy setup. I wish there were more settings options for the texts. For Germany, it would be necessary to distinguish between formal and informal forms of address in the message texts. But overall I really recommend this App.

EVOLEE

Jan 02, 2026  on Shopify

I'm really satisfied with this app. I'm using this app for 3 years now. Honestly I never even considered to change to any other review app. Their support team is also really great

Seven 31 Boutique

Jan 02, 2026  on Shopify

Binh was very helpful! He guided me through steps very easily and quickly to solve the issue I was experiencing. He was patient as well

Hydrate Filters

Jan 02, 2026  on Shopify

Super helpful when switching back to judge me from Klaviyo. Really appreciate the hard work and patience

ARTISTRY BY VICTORIA

Jan 01, 2026  on Shopify

Binh made my experience truly exceptional. He guided me through the app and the entire process with clarity and patience. He was extremely knowledgeable, informative, and helpful every step of the way. He spent hours answering all of my questions and even assisted me with customizing my site. My website now looks absolutely amazing, and I couldn’t be more satisfied with the overall experience.

Ink'fake

Jan 01, 2026  on Shopify

Application indispensable pour tout lancement de boutique sur Shopify ! Je recommande vivement tout le monde à l'installer et à en profiter, très pratique !

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