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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

PhoneCaseStylist Tigra

Jan 29, 2025  on Shopify

Very friendly and fast on help! I was so frustrated trying to figure it out but the representative made things very easy for me! thank you so much!

OBXTees

Jan 29, 2025  on Shopify

For whatever reason, my reviews weren't showing up on my store. I sent an inquiry through the Judge.me link and Leadro promptly contacted me and helped solve my problem! Excellent customer service from Leandro! Thank you!

ZYNAH

Jan 29, 2025  on Shopify

Love this app and how it integrates with a lot of other apps too + team is super supportive, thank you Cassiano for your help!

The Stack Wallet

Jan 29, 2025  on Shopify

Very helpful for improving social for your website to have visible reviews on your website! Judge.me staff was very helpful in setting up the app!

Onward Reserve

Jan 29, 2025  on Shopify

We have been using Judge.me for years as a paid subscriber. The value for merchants is enormous compared to the cost of some of their competitors. I had an issue with receiving export emails, and their live support was very quick to help me find a workaround. Very nice to have an issue solved in one live chat conversation without getting led in circles by AI bot answers. UPDATE: The support team followed up with me the following day to let me know the issue had been resolved and the workaround was no longer necessary!

ONYXCOOKWARE EU

Jan 28, 2025  on Shopify

Easy to use, quick and efficient in collecting reviews. The UI and settings are easy to navigate and understand.

Heartfelt Collectiv

Jan 28, 2025  on Shopify

The app / shopify integration was a little challenging. Felix helped me resolve alot of issues that I was unable to figure out. He helped me improve my website. The boxes for the widgets seemed very confusing to figure out but Felix really helped me figure things out. I understand and know where to click now. Thanks!

Mountain Manna Designs

Jan 28, 2025  on Shopify

I got immediate and personal help on the chat when I asked a question. The tech signed in and helped me get my reviews on my site right away.

Simplicity by M

Jan 28, 2025  on Shopify

I am truly impressed by the customer support of this app! The team (Daniel ++) is incredibly responsive and always ready to help. I had an issue, and they resolved it quickly and efficiently. It’s rare to find such an excellent level of service. Highly recommend this app!

Harry's Army Surplus

Jan 28, 2025  on Shopify

So far so good. The app seems easy to use, customizable and support is great! Several of the support staff have responded very quickly to my requests.

MIDI MIGHTY

Jan 28, 2025  on Shopify

I love Judge.me! Recently upgraded to the Awesome plan and it's definitely worth it. Highly recommend this app. Customer service is speedy and thorough, Carlos did a great job helping me with a minor issue I had.

FOREST & BROOKS candle co.

Jan 28, 2025  on Shopify

Always a pleasure working with the judge.me team. Very quick to respond and help! We updated and changed our theme and the judge.me team were very quick to help. Thank you so much!

Allstarco

Jan 28, 2025  on Shopify

Amazing service with Mohamed. I had some issues with Google Rich Snippets, some missing code our our theme (Dawn) and we were losing google reviews. The representative received colab code and fix my issue right away. Amazing.

Precisioncraft Laser

Jan 28, 2025  on Shopify

Needed help with some issues I was having Faissal helped out and got things corrected. (super easy and super fast) Been using the app for a few years now and it works great.

Najel

Jan 27, 2025  on Shopify

Super application, beaucoup de personnalisations possibles même sans prendre le forfait le plus cher (personnalisation des emails de demande d'avis, choix de la fréquence d'envoi, import d'avis via un fichier CSV, modération). Le tableau de bord est très complet et très intuitif, on peut gérer tous les avis d'un seul endroit, consulter les avis par produit ou par date de création, répondre aux avis, voir les statistiques des produits les mieux notés, ceux avec le moins de notes... Le support est aussi très réactif, merci à Soulaimane qui m'a répondu en quelques minutes ! Je recommande

Kaffeestudio.at

Jan 27, 2025  on Shopify

I had a minor/cosmetical issue, which was very important for us to work. The support was on it within minutes, and special thanks to "Soulaimane" - it was fixed after short investigation on the fly. Good job, great team and App.

CROSSKIX

Jan 27, 2025  on Shopify

Excellent product, pricing and support. Felix is fantastic to work with and did an excellent job! I am very happy with how easy it is to get reviews from our customers and that the team is so supportive for any customer service issues.

Mitten Clay Co.

Jan 27, 2025  on Shopify

I just got help from Han and she was so patient and able to help me change exactly what I needed, even walked me through how to add custom code to my website to make it do what I needed. Very happy with this app so far!

Curly Coily Sista

Jan 27, 2025  on Shopify

Lorenzo is amazing I have been having terrible experiences with many product review companies because none of my reviews would import because of Shopify product review app ending. He is amazing. He fixed my problem in less than 10 minutes

Truly Gifted

Jan 27, 2025  on Shopify

We are still in the first few months of using the app, but so far have been impressed by the features and especially the customer service. The app and features are generally pretty intuitive to navigate and set up, while their documentation for support in addition to the live support are excellent.

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