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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Backpack Bazaar

Jan 22, 2025  on Shopify

Great customer service from Brian. The team is always rapid to respond and willing to go the extra mile to assist me with anything

Shopweekesfamilyfarms

Jan 22, 2025  on Shopify

Brand new to the App but it seems great! Needed assistance getting started and Ron was very professional and helpful!

Little Sweetheart

Jan 22, 2025  on Shopify

Fantastic app and wonderful customer service received from lorenzo! I had trouble adding a carousel to my home page and he got it done for me so quickly. Really impressed!

Raw Feeding Dagenham

Jan 22, 2025  on Shopify

Perfect app, one of the few that integrates with loyalty apps and the help and support is quick and helpfultoo

DMEsuperstore

Jan 22, 2025  on Shopify

Very happy with the layout and ease of use. Support has been responsive and we are very pleased overall. We have used other rating apps and this is by far the best. Very customizable

Rockport Candle Company

Jan 22, 2025  on Shopify

This app makes it easy for us to collect and display our reviews, and when we have any issues the support goes above and beyond to make it right. Thank you!

Blend+r

Jan 22, 2025  on Shopify

This app has been an excellent tool for managing customer reviews on our store. It is extremely easy to use and user-friendly. We can quickly approve, respond to, and edit reviews. Additionally, it has helped us increase our sales by making our customers' feedback more visible. Highly recommend!

Kerbi

Jan 22, 2025  on Shopify

J'étais sur Klaviyo Reviews et finalement, j'ai sauté le pas pour Judge.me. Prix attractif, meilleures fonctionnalitées, SAV ultra réactif et précis ! Je recommande :)

Arozzi Europe

Jan 22, 2025  on Shopify

We are in the process off migrating to Judge.me from another review app so we are just starting out. But it seems really great so far, especially considering the price which is much lower compared to the competition. We also had some questions about importing old reviews and got help within minutes from the support team. 5/5 stars so far!

Classy Stella

Jan 22, 2025  on Shopify

1) This app does not provide much control to the store owner. I can't delete or modify a review. A customer can modify their own reviews if they go through the Judge.me website. THIS IS NOT OK. 2) The company "judge.me" emails my customers from a "judge.me" address rather than my store's address. 3) A product reviews app should be invisible to the store owner's customers, meaning that my store should be the public point of contact, not "judge.me." Judge.me fails on this point. I am astonished that this app is so highly rated and, frankly, suspicious whether this apps ratings in the Shopify store are real. 4) No way to test the app without messing up my own store stats.

Mojo Blends

Jan 21, 2025  on Shopify

Helpful fast team for troubleshooting, and very customisable app with a small fee. Even the basic features are good too. recommend

Varofoods

Jan 21, 2025  on Shopify

Judge.me has been fantastic for showcasing reviews on our Shopify store. The support team quickly resolved an issue with displaying product reviews on bundles, and now everything works perfectly. A must-have app for building trust and highlighting customer feedback!

Tu cielito lindo

Jan 21, 2025  on Shopify

Hace poquito que uso esta APP pero me está sorprendiendo positivamente. La atención técnica es de lo mejor. Un 10! Muchas gracias!

SILK&

Jan 21, 2025  on Shopify

Great help setting up the app and make design adjustments so it fit my store design - Exited to see the result of using the app over time :) Thank yoy for great and fast help !

FullTuck

Jan 21, 2025  on Shopify

Considering I removed the paid version and went back to the free (it is the right fit for now for the shop I just purchased and are reviving), the guys at Judge.Me have been very helpful in getting things working when I break them! Even going into my theme and fixing it for me. Much better than me going in there and causing who knows what damage. Thanks team.

Gary Poppins Popcorn

Jan 21, 2025  on Shopify

This is a great app, and Andrew from Can Tho, Vietnam was a lot of help getting us switched from Stamped.io to Judge.me Thank you Andrew!

NO1 APPARELS

Jan 21, 2025  on Shopify

Had a great experience with Andrew! He was quick to assist me with my queries and even offered a trial plan for me to test out the app before committing.

SellerWork

Jan 21, 2025  on Shopify

Staff(Daniel)'s kind help(changing the CSS) make me happy. CS make me think that using this review service was such a good choice. Thank you for your hard work. CS is very good, so I highly recommend it.

Onotone

Jan 21, 2025  on Shopify

We’ve been using this app for years, and it worked well initially. However, as our number of reviews and products grew, the app began to fail. Despite reaching out to support, they were unable to resolve the issue. The advanced support team contacted us but didn’t address the core problem. It’s been days without a solution, and we’re deeply disappointed. Beware: This app may stop functioning properly as your product and review volume increases!

Global Hear

Jan 20, 2025  on Shopify

Amazing review, helps with conversion since costumers will be more likely to trust when they're positive reviews. Overall amazing app, it will make people like your product more. Will recommend to anyone who wants to boost their sales.

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