The customer support on this app is excellent — quick, responsive, and very helpful whenever issues come up. Overall, I’ve had a positive experience using it. However, the performance could be improved during peak seasons, as things can slow down when traffic is high. In addition, the current limit on picture review uploads makes it harder to manage large batches efficiently. With these improvements, the app would be perfect.

La atención al cliente rápida y eficaz. La aplicación es perfecta, en mi caso es la primera que uso de este tipo y es la mejor. Gracias por todo!!

Wir sind sehr zufrieden mit der App, einfaches intuitives Handling im Backend, genauso wie Frontend für die Bewertungen. Der Kundenservice hilft immer freundlich weiter!

I've been passed to a representative in a reasonable timeframe when AI can't solve my issue, and so far they have helped solve each new issue and answered my questions.

Merci infiniment a Abderrahman pour son aide, sa gentillesse et sa patience. Il m’a guidé avec facilité pour m’aider à comprendre le fonctionnement des Avis. Maintenant tout est en place. Milles merci Agnieszka

I have been using this app for a few weeks. So far it is doing exactly as expected and collecting reviews really well. Thank you.

Felix was the best rep I have ever worked with knowledgeable and helpful and willingness to assist he needs a raise he really care about his job. Eurceys' Flava®

I have a great experience with them. Very helpful and quick in solving my problems. Highly recommended.

Ron was so helpful in making some adjustments to how our reviews carousel presented on mobile and desktop. Took only a few minutes to make it perfect!! Thank you so much!

Overall experience was great. Had a slight problem with domain verification for our sender email but the support team was quick to resolve it. Highly recommended! Big thanks to Felix for the assistance.

The support team was amazing! They helped me fix a display issue very quickly. They were super kind, patient, and professional throughout the whole process. I really appreciate their fast response and friendly attitude. Excellent service — highly recommended!

We really like the app, its customisable features and effectiveness. Customer support top class, very responsive and efficient addressing queries. Thanks you Abderrahman. Best regards, Nordics

Abderrahman was an amazing guide and help me with my questions regarding the app. Highly skilled support team. Thank you!

The best reviews app, amazing features & amazing support, special thanks to Mohamed for the assist.

I just found this app to improve my website 2 hours ago. Plus I am a beginner to make a website, but the customer support of Judgeme.com was so amazing that they taught me how to solve my problems step by step. So quick and professional. Thank you so much!!

Lorenzo was super helpful - I was going back and forth with Google and Judge.me and we were able to finally solved my issue!

Shout out to Lorenzo for helping me out with with my carousel widget formatting! He made it perfect. I give him 5 stars, but only 4 to the app because it shouldn't require manual customization in the first place. By default, it barely shows 1 line of the reviews and my entire mobile screen (i have a large s23 ultra display) is taken up by just empty space between the review and the slider arrows. It looked so bad and makes no sense. I spent a ton of time on chatgpt getting custom css to fix the formatting to look decent but recently they put the custom css behind a paywall so my widget went back to the terrible default. None of the other "themes" worked either. I tried Focus View and Compact with Pictures but it was just all weird and looked nothing like the sample pics. But I still give it 4 stars because at the end of the day Lorenzo was able to manually fix these terrible defaults, and I'm on the free plan so I can't complain too much. Most of the good features are unavailable to me but I will consider using them on Paid if my sales pick up. The free features will suffice for now, which include emailing customers to review specific products they purchased, and best of all I was able to add a "My Reviews" tab to the Account section. I may have a 5 star experience on the paid plan unless all formatting continues to need manual adjustments because they're so bad by default and where aren't proper adjustments directly within the settings.

Fantastic app, i originally had the free version but now am paying so i can have my google reviews ported across. Team is always so friendly and ready to help. I would recommend this to anyone who is looking for a review app.

Van has been extremelly helpful. I had some custom coding requests and she was extremelly patient and solved all my problems.

Customer support was always immediately available for multiple issues and also provides helpful tips on how to use the plugin correctly.