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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Sierra J Cosmetics

Jan 20, 2025  on Shopify

Amazing! Lorenzo was very quick and responsive to helping me set up reviews on my online store. Lorenzo set everything up fast and was there for support. THANK YOU LORENZO! They have a great team.

New Dimension Distilling Co

Jan 20, 2025  on Shopify

Great app, have been on the free one for a year and just upgraded so we can leverage the full power of the app..

DIE FRECHE GÖRE

Jan 20, 2025  on Shopify

Einer der wenigen Shopify Apps bei denen ich gerne bezahle! Der Kundenservice ist ausgesprochen freundlich, schnell und hat mir direkt mein Problem im Code und Design anpassen können. Die Review Widgets sind sehr umfangreich und schön gestaltet. Es werden automatisch Mails mit Review-Anfragen an neue (und bei paid auch alle bisherigen Kunden) Kunden geschickt. Der gesamte Ablauf ist super und unkompliziert. Nur für Design Themen braucht man scheinbar den support, was mich aber bei diesem Service überhaupt nicht stört. Bin wirklich sehr zufrieden.

Felicats

Jan 20, 2025  on Shopify

Atención al cliente más que estupenda. Mi tema no estaba en la documentación para añadir las insignias en las colecciones y la búsqueda de productos. En menos de 5 minutos me han añadido todo esto. Excelente servicio! Totalmente recomendado

Babiescome1st

Jan 20, 2025  on Shopify

Great assistance in great time. Was stuck on navigating some changes i wanted. Lorenzo done super quick, super easy

Dragonscale | Collectors Cases & Supplies

Jan 20, 2025  on Shopify

Great app! Has everything you need to collect and manage reviews, super easy to set up and has been a game-changer for our website. Customer support is also lightning-quick and super helpful, they were able to troubleshoot and go into detail about the issue I had. Definitely recommend it, and we will be confidently using this app for the future.

4Real Mag4Us Collection

Jan 20, 2025  on Shopify

I had questions in my mind as a new installer and the Chat box appeared and I was able to speak to a live agent right away! My questions were answered and the Chat ended with me having clarity and a smile for the extension to allow me time to learn more about the product usage.

Fiora Basel

Jan 20, 2025  on Shopify

I am tremendously satisfied with Judge.me's support. I was helped smoothly and quickly. Nothing but praise for their team.

Beelite Candles

Jan 20, 2025  on Shopify

This is a MUST have app to help collect reviews highly recommend and the support team is top notch. Thank You Judge.Me

CUPPÉA

Jan 20, 2025  on Shopify

J'ai eu quelques soucis avec la mise en place des avis sur ma boutique. J'ai contacté le support via l'application, mon problème a été résolu dans la journée. Très efficace

hbnwll

Jan 20, 2025  on Shopify

tolle App mit vielen Möglichkeiten sinnvolle Freiheiten zur Editierung/Einstellung Importfunktion angenehme Preisgestaltung für Start und Skalierung absolut zu empfehlen

Mount10Tv

Jan 20, 2025  on Shopify

Andrew was very helpful he literally understood what i needed as if he was there planning along! I love this app and the assistance it provides 100!!

Peekyboo

Jan 20, 2025  on Shopify

Amazing service and product ! I needed help installing it and removing some old aps that were hardcoded, and Hakima from support has been nothing short of amazing. A lot of customisation possible, can't recommend this app enough

GRAZIA - Arte senza tempo

Jan 20, 2025  on Shopify

Sono stata seguita passo passo dopo la prima installazione da Ron davvero gentile, disponibile ed esaustivo. Grazie!

withcare

Jan 20, 2025  on Shopify

他のレビューアプリを導入してみたのですがうまくいかず、Judge.meを導入しました。 日本語対応していないところがとても不安でしたが、カスタマーサポートの方がとても親切で無事にサイトにレビューを表示させることができました。 今までに様々なサービスを利用しましたが、ここまでサポートの充実したサービスは今まで出会ったことがありません。

4WD1.com

Jan 19, 2025  on Shopify

Spoke with Andrew through online chat to resolve an issue I was having with layout. While looking into this he also made a suggestion to improve the look of the ratings and made adjustment. The app is good, but it's now even better with what Andrew did. A+

The Thrifty Cowgirl, Co.

Jan 19, 2025  on Shopify

Had an issue with my reviews not showing up. Sent a request for support & got a response within 30 minutes. Solved my issue! Thank you!

DiVino.com.au

Jan 19, 2025  on Shopify

Great product and excellent customer service, the team are always extremely helpful with information and problem solving. Highly recommend!

Tatiana Active

Jan 19, 2025  on Shopify

We've been using Judge.me for a couple years or more now and always have experienced A+ customer support even when our questions can be a bit complicated, they do their best to find a solution. Would like to mention Oualid who assisted me with recovering some lost reviews during our migration to shopify. Judge.me is great value for money and we're happy with all the features and widgets included.

MAIBAYA

Jan 19, 2025  on Shopify

so far so good. had an issue with trying to get the widget on website and their customer service reps were quick to help

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