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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,445)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Nordic Essentials

Sep 09, 2025  on Shopify

We really like the app, its customisable features and effectiveness. Customer support top class, very responsive and efficient addressing queries. Thanks you Abderrahman. Best regards, Nordics

DREVTEX

Sep 09, 2025  on Shopify

Abderrahman was an amazing guide and help me with my questions regarding the app. Highly skilled support team. Thank you!

Devoted

Sep 09, 2025  on Shopify

The best reviews app, amazing features & amazing support, special thanks to Mohamed for the assist.

Swelly

Sep 08, 2025  on Shopify

I just found this app to improve my website 2 hours ago. Plus I am a beginner to make a website, but the customer support of Judgeme.com was so amazing that they taught me how to solve my problems step by step. So quick and professional. Thank you so much!!

Moonstone Seven

Sep 08, 2025  on Shopify

Lorenzo was super helpful - I was going back and forth with Google and Judge.me and we were able to finally solved my issue!

SERNcollective

Sep 08, 2025  on Shopify

Shout out to Lorenzo for helping me out with with my carousel widget formatting! He made it perfect. I give him 5 stars, but only 4 to the app because it shouldn't require manual customization in the first place. By default, it barely shows 1 line of the reviews and my entire mobile screen (i have a large s23 ultra display) is taken up by just empty space between the review and the slider arrows. It looked so bad and makes no sense. I spent a ton of time on chatgpt getting custom css to fix the formatting to look decent but recently they put the custom css behind a paywall so my widget went back to the terrible default. None of the other "themes" worked either. I tried Focus View and Compact with Pictures but it was just all weird and looked nothing like the sample pics. But I still give it 4 stars because at the end of the day Lorenzo was able to manually fix these terrible defaults, and I'm on the free plan so I can't complain too much. Most of the good features are unavailable to me but I will consider using them on Paid if my sales pick up. The free features will suffice for now, which include emailing customers to review specific products they purchased, and best of all I was able to add a "My Reviews" tab to the Account section. I may have a 5 star experience on the paid plan unless all formatting continues to need manual adjustments because they're so bad by default and where aren't proper adjustments directly within the settings.

BIRD & HILL.

Sep 08, 2025  on Shopify

Fantastic app, i originally had the free version but now am paying so i can have my google reviews ported across. Team is always so friendly and ready to help. I would recommend this to anyone who is looking for a review app.

chiclara

Sep 08, 2025  on Shopify

Van has been extremelly helpful. I had some custom coding requests and she was extremelly patient and solved all my problems.

emmi-pet

Sep 08, 2025  on Shopify

Customer support was always immediately available for multiple issues and also provides helpful tips on how to use the plugin correctly.

Botanica

Sep 08, 2025  on Shopify

Easy to use, bit of complications with getting the reviews onto the product page but that was just me not looking in the right places, but a bit difficult to find, would highly recommend the imports from other apps and the google hook up is a major reason we installed this and its worked great.

Maluna Coolers | EUFOURIC BRANDS

Sep 08, 2025  on Shopify

I use Judge.me on all 3 of our shopify stores. The App is great and features work well. Good response rate and good follow up. I have never had an issue that was not resolved immediately.

LOKI PATERA

Sep 07, 2025  on Shopify

Great help from Lorenzo (customer support) very quick to resolve minor display issues on my site etc. Easy to use app and its helping with conversions already

Stella Preziosa

Sep 07, 2025  on Shopify

Excellent help desk. resolved my issues perfectly and on run time. very very good service . support team is amazing

Sunshyne Naturals™

Sep 07, 2025  on Shopify

I had an issue with my Shopify store where customers were unable to leave reviews on our website. I've reached out to the team over at Shopify and they've put me in contact with the team over at Judge.Me and from start to finish, the team have been involved and provided me with step-by-step instructions on how to resolve and fix the issue. They were very professional every step of the way and addressed all of my concerns. I'm glad that I connected with their support team. Thanks Judge.Me!!! :-)

Thandana

Sep 06, 2025  on Shopify

This is a great system to capture real time responses on the purchased product from your store and have instant feedback for how the product made your customer feel without this feeling being lost later on. That's real feedback

MagnetizaMe

Sep 05, 2025  on Shopify

La aplicación es muy sencilla y para el uso gratuito esta excelente como apoyo a nuevos emprendedores. Seguiré trabajando con ella.

APAC Dental

Sep 05, 2025  on Shopify

We having been using this app for many years now. It is very user friendly and the support team are always accessible and helpful to resolve any queries. We would highly recommend this app to other users.

Lux Lamp Shades

Sep 04, 2025  on Shopify

We have been using the review app for a while, but today was the first interaction with customer service. Daniel did a great job helping us get the review to the correct product. Knowing that Judge.me works hard on the customer service side is vital to us....I was also impressed that they asked us to validate that the review was placed on the wrong product. The review process and the integrity of the reviews is really important to everyone, so thank you Judge.me.

Hope Garments

Sep 04, 2025  on Shopify

Excellent app, even the free forever options are great, not as good as the paid ones of course, but surely does the job, still, I'd recommend the paid version, what's really awesome as well is the swift, patient support team who are always available, thank you guys And shoutout to Daniel, very patient and professional! Well done!

Shi-Zen

Sep 04, 2025  on Shopify

This app can do everything I need it to, and the price is the most reasonable on the market. There was a bug with a small feature of the app, but the team fixed it right away when I told them about it. There was no "we'll put it on the list of things to fix with the next update", the dev team just fixed it on the spot. Thanks to Felix on the support team for the help.

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