Judge.me Product Reviews App logo

Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The Fernery

Jan 14, 2025  on Shopify

So far, it does everything I need, and the support has been great - a real human who genuinely helps is a massive bonus!

AOMU

Jan 14, 2025  on Shopify

Skvělá aplikace na sbírání zákaznických hodnocení. Velmi aktivní a nápomocný support, snaží se ochotně vyřešit každý problém. Doporučuji.

Matriks Digital

Jan 14, 2025  on Shopify

I've been using shopify for the past two years, and hands down, this reviews app is the best review platform I've ever come across. But what truly sets it apart is the unmatched level of customer support. Every time I've reached out, their team has been incredibly responsive, knowledgeable, and quick to resolve any issues. They truly go above and beyond, ensuring you're always satisfied. I can't recommend this app enough it's been a game-changer for us.

TSUKUSHI

Jan 13, 2025  on Shopify

I initially tried the free version of the app and found it to be quite impressive. The customer support team was exceptionally responsive and courteous. Felix, Ron, and Thanh collaborated effectively to resolve an issue we encountered with DKIM email verification. Their outstanding support has convinced me to upgrade to the paid version.

Pukara Estate

Jan 13, 2025  on Shopify

Great review app. Switched from Yotpo and customer service helped to verify my reviews within less than a few hours.

R-Yolo

Jan 13, 2025  on Shopify

I reached out to support this night and it was exceptional - got all my questions answered promptly and efficiently. Thank you.

ON TIME STUDIO

Jan 13, 2025  on Shopify

top notch, crazy good. customer support was fire, all i had to do was describe what i wanted and they css coded it so fast.

The Broth Sisters store

Jan 13, 2025  on Shopify

Great Customer Support! ⭐⭐⭐⭐⭐ I reached out to Judge.me support for help, and they were quick, clear, and super helpful. Excellent service—thank you!

OcraMed Health

Jan 13, 2025  on Shopify

Abraão was prompt, explained everything clearly, and was a pleasure to work with. Couldn't of fixed this problem without him

On Your Left Apparel

Jan 13, 2025  on Shopify

The app is easy, intuitive, and powerful from what I've seen so far. More importantly, the team provides exceptional service and I'm not even a paying customer yet (though I plan to be). I have high standards, and they have far exceeded them.

ShopnShine

Jan 13, 2025  on Shopify

So far, so good! Easy integration and the slight issue I had, as if by magic someone in the live chat called Soufiane could see I had a problem with an import. Before I even had the chance to sort the issue they had fixed it for me. Excellent service and a brilliant app!

DsgnTouch

Jan 13, 2025  on Shopify

The staff was very enthusiastic. I would be charged in the future, but they told me it was completely free. There were many things I didn’t understand about the operation, and they sent me a collaboration request to help me complete all the subsequent work. I am very grateful for the staff’s time and enthusiasm.

Aio Nutri

Jan 13, 2025  on Shopify

Excellent support client, Hakima a été très à l'écoute et disponible pour résoudre les problèmes !

Selin‘s Lovely Finds

Jan 13, 2025  on Shopify

Der Support und die Hilfestellung durch Faissal waren klasse und super schnell er hat alles perfekt richtig eingestellt und war sehr freundlich!

Bears with Benefits US

Jan 13, 2025  on Shopify

A great app but even better customer support. Fast, uncomplicated help with solutions that work. Highly recommended.

Perfect Gift

Jan 13, 2025  on Shopify

Chris is super helpful as I have issues to installing widgets and email flows, he spent few minutes to settling the issues. Recommended this Apps.

DustBowlTough

Jan 13, 2025  on Shopify

Ok, so this team they have assembled is amazing. Thanh helped me out, and got me up and running despite running an older version that lacked the ability to run the options correctly. So their service was above and beyond any normal, hey try our app, doesn't work, well too bad, nope they stayed with it until it worked. I'm really excited to try this app and get things rolling online again. Sincerely, Bridgett, from Oklahoma.

Gold Stars

Jan 13, 2025  on Shopify

Andrew and Han were so helpful!! Very very fast response and they fixed my issue in less than a day. Really happy with the customer service and I highly recommend Judge.me!! Thank you guys!

Reverdecer Bisu

Jan 13, 2025  on Shopify

Abraão me ayudó! Un 10, tiene mucha paciencia. Thanks Abraão Pongo 3 estrellas porque la app no me parece del todo intuitiva.

Erin.Lane Bags

Jan 13, 2025  on Shopify

I have been using Judge.me for years. I have always gotten amazing customer service from adding features, to helping me lay out and expand my reviews online to help with all kinds of things. When I needed to be able to move some widgets around, and couldn't figure it out, Claudio did an excellent job helping me and found a duplicated piece of code was keeping me from being able to move block on my template. He was very knowledgeable and helpful! The support is super responsive and I have never had an issue getting the features or help I need in a timely manner.

Scroll to Top