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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Shemanzi

Jan 09, 2025  on Shopify

Great, easy-to-use app and very nice to small businesses. Thank you, Andrew, for doing a great job helping us to resolve the issues we have.

Premium Vitamin

Jan 09, 2025  on Shopify

Imported reviews from our amazon store and previous wix site. needed help with the verification process. Claudio was so quick to response and sort out the issues. Awesome support. Highly recommended.

My Nude Shade

Jan 09, 2025  on Shopify

Judge.me makes it easier for my customers to review our products and their shopping experience with our store.

DLS Motorcycle Parts

Jan 09, 2025  on Shopify

I had an amazing experience with Judge.me! I was struggling with some import issues, and their support team was incredibly helpful. They not only walked me through the solution but actually went the extra mile to handle the file for me. Their customer service is top-notch, fast, and efficient. It's rare to find a company that truly cares about solving your problems so thoroughly. Highly recommend Judge.me to anyone in need of reliable and supportive assistance. They've definitely earned my loyalty!

BOLD GOLF

Jan 09, 2025  on Shopify

Great app. Easy to use and when I have questions, support are very helpful and quick. Thank you, Igor!

Ofertas OonLine

Jan 09, 2025  on Shopify

O atendimento foi muito bom me ajudou a resolver os meus problemas e o melhor me deu alternativas para melhorar os aspecto do site sem mesmo eu pedir... o que para mim mostrou que se importam! Muito obrigado!

Tilly and Ted Homeware

Jan 09, 2025  on Shopify

Oualid, extremely patient and helpful, was able to get my social push back up and running. Thank you so much for your help. Very satisfied with your service

maisonbymartina

Jan 09, 2025  on Shopify

Great app for product reviews. Oualid was able to help me very quickly when I had questions, so very satisfied with customer service as well.

Blue Hour Designs

Jan 08, 2025  on Shopify

Judge.me review system is easy to set up and use. Also, their support team is top notch. I ran into a little technicality and they took care of my issue right away. Highly recommend!

Santino Apparel

Jan 08, 2025  on Shopify

Thanks to Soufiane for helping me set up the. He went a step further and showed me a video which was very simple to follow. Cheers bro

TAKENOKURASHI

Jan 08, 2025  on Shopify

youtubeでおすすめされていたので使ってみました。最低限のレビューができれば良かったので英語ですが使ってみました。やはり分からないことは出てきましたが、日本語を翻訳で英語にした、きっとわかりにくい英語で質問しましたがとても丁寧に、すぐに返信をいただけて安心して使うことができました。

Rocker Soaps

Jan 08, 2025  on Shopify

I am beyond pleased with the experience. I was unable to install the widget on my website, but within 12 hours an associate messaged me and installed it for me! Thank you for helping Rocker Soaps grow.

Praise Be Magnets LLC

Jan 08, 2025  on Shopify

I've only just begun using the app, but I needed support to help with the installation as I have no idea what to do (and my Theme didn't have the same words in the coding portion as what the installation wizard told me to look for). My tech, Andrew, was amazing. He connected to my store and updated everything I needed, was patient and answered all my questions on what to expect and how things would work. Thus far, would highly recommend!

Drink Delta

Jan 08, 2025  on Shopify

Honestly best costumer support I ever talked with. Talked with at least 5 different agents and everybody was nice and very helpfull.

Mr Vigour Supps

Jan 08, 2025  on Shopify

Absolutely love this app! The support team at Judge.me has been incredible behind the scenes. Whenever we've needed technical adjustments, they've consistently provided prompt and effective solutions. Their dedication to customer service truly stands out!

PeaceBites

Jan 08, 2025  on Shopify

My experience was easy. The chat box opened up. I was offered the opportunity to upload my Excel, which was easy. Thank you so much. I will sign up for the trial.

Acri.cl

Jan 08, 2025  on Shopify

I asked support if they could help me add a configuration to my landing page, Jess provided me with support and I am very satisfied, I achieved what I wanted and her attention was very kind. I recommend it!

レイコップ公式ストア

Jan 08, 2025  on Shopify

This app makes it easy to manage customer reviews and seamlessly share reviews for the same product, making it very user-friendly. The support team is also kind and reliable, so I can use it with confidence.

Northern Botanicals

Jan 08, 2025  on Shopify

Jon was super helpful, patient and kind! I had the best experience and sorted out all my issues/ questions.

Toden Industries

Jan 08, 2025  on Shopify

It's an app that actually works without the need of coding, which is rare in Shopify. It also has great customer service, which is additionally rare - on this planet.

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