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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

ONZE STORE

Jan 06, 2025  on Shopify

Our shopify theme had an issue with Review snippet and was fixed by Abderrahman in 5 mins. Thank you guys , we love the app.

Teelin Luxury Fragrances

Jan 06, 2025  on Shopify

A great app for collecting customer reviews. If you ever need any support, the Judge team are super helpful and quick to respond. Thank you Judge!

Repurposed

Jan 01, 2025  on Shopify

This app is so full of features and is updated on a regular basis. It has a high level of customization and I have found the developers to be responsive to customer requests and suggestions. The free plan is more than enough to get a new loyalty program started, but there are a ton of features we’re looking forward to adding when budget allows.

SKINDIVIDUAL

Jan 01, 2025  on Shopify

I really like this app. Simple, nice and also really great support team. I had a problem that was solved lightning fast by Oualid. Thank you again.

Casa Jadel

Jan 01, 2025  on Shopify

I had a problem to get my reviews the right way into Shopify. Just one chat with Igor and the request was solved within a few minutes. Thanks a lot. Let the flow of (good) reviews enter!!! :)

Dwellara

Jan 01, 2025  on Shopify

Great service received from Nouhaila!! Assisted me with every question I had and very quickly I might add ad well. She also went out of her way to assist with things I didn't even consider asking.

Fishermanshub

Jan 01, 2025  on Shopify

Certainly among the best shopify apps out there. They continuously add new interesting features and the help is prompt and top notch.

うちの子グッズ・ペットのイラスト制作 Paws&Feathers

Jan 01, 2025  on Shopify

レビューに写真を添付できる部分がとても重宝しています。アプリの使い方も簡単です。 カスタマーサポートも親切で、ライブチャットですぐに対応していただけます。過去には顧客の実名が表示されるなどの不具合もありましたが、改善されました。システムのアップデートも定期的に行われているようです。 1点、顧客がレビューを投稿した際や、こちらでレビューを編集した際にJudge.meより顧客にメールが届くようなのですが、メールの内容が店舗側では把握できない部分が常々感じている不安要素ではあります。 写真投稿機能がある限り、今後も使い続けたいです。

British Food Supplies

Jan 01, 2025  on Shopify

This app is simply fantastic! It's suitable for all types of businesses, and the service and support are incredibly helpful. Highly recommend it!

Oro di Campagna

Dec 25, 2024  on Shopify

It’s a must have for every shop owner. The value that this app provides is so huge and the support is du friendly and quick.

Peak For Men

Dec 25, 2024  on Shopify

Was having a technical issue with the snippet app and very good service and always a solution. Victor did a great job

otelihtiyac

Dec 25, 2024  on Shopify

İşimizi inanılmaz kolaylaştırdı. Destek ekibide hızlı ve sonuç odaklı dönüşler sağlıyor. Teşekkürler Judge.me

SlavicBeauty.net

Dec 25, 2024  on Shopify

The app really helps my website collect reviews and the customer support is perfect! I got my questions answered within minutes after reaching out to them. Mohamed was the guy who helped me. So far, I am happy with the experience.

AUPETZ

Dec 25, 2024  on Shopify

Agradecer ao atendimento do Oualid e tempos atrás do Rony, atenciosos e assertivos, obrigado mesmo!

Roadbaker

Dec 25, 2024  on Shopify

Great app! We are using it for multiple shops and are very happy with it. Customer support is quick and helped us to adapt the app to our liking.

Lovitality

Dec 25, 2024  on Shopify

Andrew has been the best online support I have ever received. He's answered me very quickly every time, hasn't given me standard replies and has solved everything like a charm. I wish all online agents were at least half as good as he has been. THANK YOU.

Healing Hands

Dec 25, 2024  on Shopify

Judge.me is a great platform for customers to share genuine reviews and feedback about our products. It seamlessly allows us to showcase and share these reviews with prospective customers. We have had a wonderful experience with Judge.me and highly recommend it to all e-commerce websites.

Ptahcron

Dec 24, 2024  on Shopify

The service experience was very good, it helped me solve some code problems, and I would recommend this plugin to others.

HANEVEAR-EBIKE

Dec 24, 2024  on Shopify

工作人员帮助我设置了我不熟悉的模板设置页面,效果完全达到了我的需求,为客服点赞。谢谢

Villa Värmdö

Dec 24, 2024  on Shopify

Jag har fått så fin hjälp av Nouhaila, snabbt, trevligt och proffsig support när jag behövde hjälp med att ta bort en dubbelkodning. Appen funkar prima!

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