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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

lovethatleaf

Jan 07, 2025  on Shopify

Very happy with the app and especially with the support if anything's wrong or needs customising. Highly recommend.

LoomyDraws

Jan 07, 2025  on Shopify

This got to be the worst support I have ever encountered. Feels like bunch of bots that does not help at all except copy and paste. worst app

Pecard Leather Care Company

Jan 07, 2025  on Shopify

Amazing Amazing Amazing! What else can I say about the Judge crew? They are always helping and work the best to make sure your app is as gorgeous and user friendly as possible. Our reviews look stunning and they are always there to help.

Verbivore Candles

Jan 07, 2025  on Shopify

Really intuitive and easy-to-use for people like me who are super new to building a website and installing apps. I have the free version but will definitely consider upgrading if the time comes that I need more features.

Emerson Knives, Inc.

Jan 07, 2025  on Shopify

Excellent application with excellent support. All custom modifications, fixes, and questions were addressed promptly. I am very satisfied. Thank you, Rodrigo and others, for all of your help.

Cruising Quackers

Jan 07, 2025  on Shopify

Set up was extremely easy, and support was immediately available if I needed it. I am excited to see how this turns out.

Print Room Ltd

Jan 07, 2025  on Shopify

Great support, enjoyed the app, had some set up 'issues' and the team jumped straight on a sorted them out for me.

Solo da Manduca 1980

Jan 07, 2025  on Shopify

Very useful app, very easy to install and use. Customer care is also very helpful and fast. Top App Dario professionebusiness.com

AnySharp

Jan 07, 2025  on Shopify

Fantastic service from Hamza. Quick, productive and hassle-free. We recommend Judge.me and have been using it on various websites for around 2 years. Always worked well and glitch-free. Thanks!

Delphi Fair

Jan 07, 2025  on Shopify

Judge.me is easy to use. You don't need to be a tech expert to figure out how to set everything up. However, I highly recommend using their support chat. Their customer service is superb. I used the chat support to ask question about paid options. One of their representatives, Ron, answered my question within seconds and, without me asking, pointed out the options I had forgotten to enable. He even offered to activate them for me, which really surprised me. 5+ stars, well deserved!

Odyssey Apparel Co

Jan 07, 2025  on Shopify

Their customer support team has been extremely helpful and responsive to my inquiries. I highly recommend their service.

Peculiar Treasures

Jan 06, 2025  on Shopify

I love that I can see live reviews from my customers under the products they purchase. I didn’t know how to view them in my shop and my customer support person helped me a great deal.

Yhanest

Jan 06, 2025  on Shopify

Ron made the process so easy and I love how everything looks on the site. Earlier I was trying to do it on my own and kept getting frustrated. I connected to the chat box and Ron connect with me and made sure everything looked good.

VoltaVape

Jan 06, 2025  on Shopify

très permissif, facile à prendre en main. le support est incroyable, très réactif et efficace et je le remercie énormément ❤️

California Sun Honey

Jan 06, 2025  on Shopify

Quick and informative help from Abraão! The widget was appearing twice on my PDP when it should not have, and he resolved the issue very quickly.

ThinkNest

Jan 06, 2025  on Shopify

The most patient customer service around, very helpful. Leandro helped me step by step to figure out what was wrong with my page, helped me fix it too. highly recommend judge.me overall

SwellNoMore Official

Jan 06, 2025  on Shopify

Excellent customer service by Leandro- above and beyond. Love this app - widgets are customizable and customer service is swift to change anything that you would like. Def. recommend! This app def increases conversions, Thanks for the great app!

allwedontsay Handmade Paper Goods

Jan 06, 2025  on Shopify

Great app, and the support is incredibly helpful. So quick and efficient, able to answer all of my questions!

The Happy Elephant - Tagua Jewellery

Jan 06, 2025  on Shopify

Just moved over to judge.me from Loox as it was getting too expensive. The migration was so easy with the awesome help of Abderrahman from customer services. I would give him 5 stars as he was a so patient with me and answered each question. I would highly recommend judge.me

B2ctelecom

Jan 06, 2025  on Shopify

Professioneel en betrouwbaar platform Mijn ervaring met de Judge.me Product Reviews App is zeer positief. Hoewel ze streng waren in het verificatieproces van mijn klantenbeoordelingen, toont dit juist aan hoe serieus ze betrouwbaarheid en kwaliteit nemen. Nadat ik had aangetoond dat de reviews van echte klanten afkomstig waren, werden ze snel geverifieerd. Deze professionaliteit en nauwkeurigheid geven mij veel vertrouwen in het platform. Bovendien was het supportteam zeer responsief en behulpzaam, wat de hele ervaring extra prettig maakte. Ik kan Judge.me absoluut aanbevelen aan iedereen die op zoek is naar een betrouwbaar en professioneel review platform. Bedankt aan het hele Judge.me team voor de geweldige service!

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