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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Joe Camilo Designs

Dec 19, 2024  on Shopify

I had an issue on my page not allowing customers leave a review and Igor was patient enough to guide me and help me solve the issue in less than a minute. Excellent service!!!

Artsy Lola Co

Dec 19, 2024  on Shopify

really great! it's very easy to import reviews from other shops and they will even verify them for you very easily!

Avenue47

Dec 19, 2024  on Shopify

So helpful, fast to get any queries resolved. Very friendly and helpful, couldn't ask for better service. Igor assisted and dealt with my 2 queries quickly and made sure I was happy with everything.

PatchPanel

Dec 19, 2024  on Shopify

Always improving. I've been with Judge.me for years, and collected 10,000 reviews. They've been nothing but great to work with!

TruckTowel

Dec 19, 2024  on Shopify

Great experience with their support team! Able to answer all of my questions with onboarding in minutes. The widget looks great on my site!

Why Bee Normal

Dec 19, 2024  on Shopify

I was having an issue importing reviews from Etsy and the rep who helped me went above and beyond to assist me.

Farmoliva

Dec 19, 2024  on Shopify

La atención de Ron ha sido ejemplar, me ha ayudado exactamente con lo que necesitaba e incluso adaptó posición y modificó colores acorde con mi web, Muy satisfecho.

Selina B | Beauty Care

Dec 19, 2024  on Shopify

Sehr schnelle und professionelle Hilfe & sofortige Antwort. Ich bin mit dem customer service sehr zufrieden

CREO

Dec 19, 2024  on Shopify

My customer support rep Faissal, had my problem resolved rapidly and did so with kindness and professionalism! Was an absolute breeze to deal with Judge.me support !

Lolablue Living

Dec 19, 2024  on Shopify

Wonderful. Jess helped me import my reviews in mins. I really appreciated the help. I had tried another app and the support was terrible spent 3 days trying to import our reviews even with tech help then I gave up - then a friend recommended Judge. me. and it was super easy with Jess's help. THANK. YOU JESS!!! FABULOUS JOB!!!

TheraBee

Dec 19, 2024  on Shopify

i have this app 2 days and i was able to connect one with one of the best customer support! Abraao helped me and went above and beyond to get me through the begging of me adding judge.me to my website. Thank you to Abraao, glad you were able to help me.

Honey House Naturals

Dec 19, 2024  on Shopify

We started with the app on our Retail site and are really liking it so far. I was struggling with one of the fields and hopped into the chat box for help and within minutes they had a solution for me. Very helpful! Very easy app to navigate! Thank you Claudio for your prompt help!

Icon Biker Gear

Dec 18, 2024  on Shopify

Ron was great to work with and provided valuable information for improving my online store. Love the collaborator feature for him to assist me in updating my widgets. Thank you so much.

Shefali Ayurveda

Dec 18, 2024  on Shopify

in app messaging with live team is a big help. if you dont know how to do something you can accept them as a collaborator and they will help you. This is a big help when apps do this. Ive had a solid experience so far with this app.

The Puff Pantry

Dec 18, 2024  on Shopify

There was an update that left me lost, as I was struggling to find where to change the color of something. Thankfully Hoang understood my struggle and kindle explained that it needed to be done by CSS code and that he could do it all from his end. Great and quick service!

Minha loja

Dec 18, 2024  on Shopify

Colaborador Abraão me ajudou e tirou todas as minhas dúvidas quanto a utilização do app de forma rápida e eficiente, profissional de qualidade. Recomendo demais!

Renegade Solutions Company

Dec 18, 2024  on Shopify

Simple to use for a non techy person. Plus there is a lot more advanced options that can be explored. Easy to curate on Shopify.

Wearing Glass

Dec 18, 2024  on Shopify

The support team at Judge.me is fantastic. I had a problem linking the star ratings to specific products last night. I emailed them, and they responded immediately. I thought I'd get an automated email and have to wait days for a solution, but all interactions were in person, and my problem was solved within half an hour - such a difference from most apps, which have AI bots and long wait times. Highly recommend.

La Cuisine Kitchen Essentials

Dec 18, 2024  on Shopify

We have been using the app for a very short period of time, with a lot of questions, but the customer success team has been amazing. Shout-out to Lorenzo! He has been very kind with us during the process and gave us information in Spanish when needed.

Essential Life

Dec 18, 2024  on Shopify

I am extremely satisfied with this application. The support team assisted in transferring our reviews to our new store. Thank you.

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