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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Stylie

Dec 24, 2024  on Shopify

Abder Rahman was so co-operative and helped me a lot throughout the process of sending review request to my old customers! Much appreciated! I wish them good luck :)

Zilverwebsite.nl

Dec 24, 2024  on Shopify

Prima app, werkt simpel en geeft toekomstige klanten meer zekerheid over de producten in je webshop.

Spartan Designs LLC

Dec 23, 2024  on Shopify

very easy to setup and the customer service is fantastic. they helped me within 60 seconds and they fixed everything i needed fixing. would definitely recommend them.

All-In-One Store

Dec 23, 2024  on Shopify

Had a small issue with the app, chat with customer service and they resolved it with in minutes. Good work. The app itself is amazing and I am using it on my multiple stores.

Kindly Tribe

Dec 23, 2024  on Shopify

It was difficult to install the app at first, but I got an outstanding support from Abraão (Guarulhos, Brazil). He was kind and knowledgeable and went above and beyond. I am very pleased with the customer support, and I am looking forward to using the app with my recently launched business.

Gems In Trove

Dec 23, 2024  on Shopify

Terrible Customer Service Experience I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism. When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!

Purely Amazing Flour

Dec 23, 2024  on Shopify

So far Judge.me has been a dream to work with. And when I have had trouble with anything, Daniel has been very responsive and quick with the solution.

Seaside Surf Shop

Dec 22, 2024  on Shopify

Andrew was faced with a coding upgrade that I noticed and he was able to apply the edit very quickly. He is excellent in what he does and deserves a raise!

Hive Brands

Dec 22, 2024  on Shopify

So far our experience with Judge Me and their customer support team has been awesome. We are switching over to Judge Me from the Stamped product review app and the process has been seamless. Also, the customer support team has been very patient with me, answered all of my questions about how the app works, and even helped me manually install a star rating widget on my product page template. I recommend Judge Me to any Shopify merchant looking to add and manage reviews on their Shopify Store.

Outer Rim Props LLC

Dec 22, 2024  on Shopify

I love this app , we were even able to import from other sites helping endorse our products even more.... Love this APP and highly recommend for your store.

American Linenmark

Dec 22, 2024  on Shopify

Easy use and freindly!

Fishing Duo Store

Dec 22, 2024  on Shopify

Customer service is the most important part of any business and Ron exemplified awesome customer service. He was quick to respond, very thorough and eager to be of help. He solved our issues easily! Thank you!

MetaMood

Dec 21, 2024  on Shopify

Truly amazing support team. Migrating from Stamped.io was super easy with the team plus they helped customise the styling of some of the widgets!

Fawn and Flame

Dec 21, 2024  on Shopify

Very limited with the free version of this app, but had great help from Nouhaila via chat - thank you!

ALOPECIAPOMERANIA

Dec 20, 2024  on Shopify

Rodrigo è stato preciso e competente. mi ha aiutato a risolvere i problemi ed ha trattato tutte le mie domande !

VELOCE MODA

Dec 20, 2024  on Shopify

I talked to Igor. Handled me patiently and professionally. The app to in itself is great to use. Surely Recommend

Water Buffalo Club 716

Dec 20, 2024  on Shopify

I received a very helpful person that guided me to my issues and walked me through the resolution. Thank you

Power HVAC Services

Dec 20, 2024  on Shopify

Wonderful help by Hoang. Its always a wonderful day when i get connected with a knowledgeable support team member. I wish all are trained well. Its the same problem in all over the world.

Bag King

Dec 19, 2024  on Shopify

I recently started using Judge.me for our Shopify store at Bag King, and I've been impressed. The app is straightforward to set up and configure, which is a big plus for someone like me who wants a hassle-free solution. When I needed some guidance, I reached out to their support team and was pleasantly surprised by how quickly they responded. Their customer service was helpful and got me the information I needed right away. Overall, I'd recommend Judge.me to other Shopify store owners looking for a simple and effective review solution. It does the job without any unnecessary complications.

AirGun Tactical

Dec 19, 2024  on Shopify

Great app I love it and its easy to use and builds reviews on auto pilot! I could not be happier I love this platform.

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