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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,654)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Esprit-Bureau

Dec 17, 2025  on Shopify

Oualid helped me to set up reviews on my product page; it was very smooth. Thank you Judge Me, and thank you Oualid!

Pfoties®

Dec 16, 2025  on Shopify

Sehr guter Service! Geht auf individuelle Wünsch ein und nimmt sich die Zeit, es für den Kunden entsprechend anzupassen. Wir sind zufrieden!

7 ZORAS

Dec 16, 2025  on Shopify

I subscribed to Judge.me and immediately canceled the subscription, as I always do to prevent automatic renewals. However, all features were instantly deactivated. When I contacted customer support, they asked me to purchase another package, which would have charged me an additional $15. This feels misleading and unfair. Be cautious before subscribing.

Hello Nexora

Dec 16, 2025  on Shopify

"Tasnim was very helpful and professional. She helped me with my refund request efficiently. Thank you!"

Lore & Whimsy

Dec 16, 2025  on Shopify

I really do love this app. I can't afford to pay for it, but the free version is EXCELLENT. And they make importing reviews so easy!

Pillow Strap

Dec 16, 2025  on Shopify

Our review rate has been much lower with Judge me and they don't send follow up emails if a user didn't open the first email but will if they did. Its backwards logic. I hate that I am not in control of how my customers get emails some programmer is and they always think they know best. I wish we had never used this platform.

Manliest Stuff Inc.

Dec 16, 2025  on Shopify

Easy to use & integrates into Shopify easily. Have been using this for several years & just upgraded to their Awesome plan!

Bluedot Living Collection

Dec 16, 2025  on Shopify

Great App. Very good features especially that the review request isn't sent more than once. It observes customer preferences to not receive marketing emails. V good overall.

ZOSY

Dec 16, 2025  on Shopify

Super Support, habe einen Syntax Fehler begangen bei der Erstellung meiner Webseite, daraufhin wurden mir keine Bewertungen mehr angezeigt. Verzweifelt schrieb ich den Support und mir wurde sofort geholfen und der Fehler wurde gelöst!!! Kein langes Warten!!! sehr höflich! Top! 10/10

韓国惣菜bibim'ネットストア

Dec 16, 2025  on Shopify

対応は早く、また丁寧でした! 問題点もすぐ解決してもらい凄く良かったです。さすがだなと思いました。おすすめです!

Berry Performance Sales

Dec 16, 2025  on Shopify

Judge.me has the absolute fastest support I've ever seen. If there is a problem (which is rare) they are on top of it the moment you reach out. I couldn't ask for anything more!

Apollo Solar Energy GmbH

Dec 16, 2025  on Shopify

Amazing app! The free features are already very powerful. Buyers can easily leave reviews, and as a seller we can publicly reply or request buyers to update their reviews. Sharing reviews directly on social media works smoothly as well. The AI chat support in the bottom-right corner, combined with human support, is fast and helpful. Once our sales grow, we’ll definitely upgrade to the paid plan. Highly recommended!

Opt.1093

Dec 16, 2025  on Shopify

レビューの見た目含め,CSSで細かいカスタマイズが可能。 ドキュメントも用意されていますが,チャットで聞くともっと的確に 教えてくれます。 個人的に5日間以上悩んでいた事が,カスタマーサポートのチャットの アドバイスで,一瞬で解決しました!神サポートです。 レビュー機能自体も素晴らしく,無料版でもかなりの事ができます!

Grind Logic

Dec 16, 2025  on Shopify

So far so good. I seem to get all of the support I need, and I like customisability of the widgets.

ETHERVA

Dec 15, 2025  on Shopify

The developer team, especially Binh, helped me with customizing their review and rating widgets to fit my theme. Binh took less than ten minutes to fix all the issues. The widgets look fantastic now. Thank you! Would highly recommend this app!

Sudhika

Dec 15, 2025  on Shopify

Explained everything very clearly , took his time to sort me issue and than you for waiting in between . And thank you for going extra miles to sort out the issues and to make it look so good .

YOUSOUL

Dec 15, 2025  on Shopify

TERRIBLE EL PLAN GRATUITO NO TE DEJA OPCIÓN DE MUCHO. HAY MEJORES OPCIONES GRATUITAS... SU COLOR VERDE ES TERRIBLE.

VCK Greens

Dec 15, 2025  on Shopify

This app is great and must have on any shopify store.. Even the customer care agents are extremely helpful.

HobbiesForAll.shop

Dec 15, 2025  on Shopify

What a wonderful experience it was when dealing with the guys at Judge.me. They installed confidence in their product but more importantly they installed confidence in me for my store. I highly recommend Judge.me!

Coco Palm & Co.

Dec 15, 2025  on Shopify

I am absolutely loving this app. It is helping me not only reward loyal customers who leave reviews, but also gain new ones based on the reviews being left.

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