We moved from another app that we loved but was too expensive. Judge.me was a little tricky to transfer over as we needed to move all our reviews but we worked it out and support has been very helpful from their end. Thanks!

We’ve just started using Judge.me and overall it has some really solid features. Importing reviews was straightforward and the display widgets look good on our store. The ability to automate review requests and offer discounts is a big plus. That said, we’ve run into a few bugs and quirks that make it feel a little rough around the edges at times. Some settings don’t update right away, and the interface can be a bit confusing until you get used to it. Nothing deal-breaking, but it does need more polish. The big positive is their chat support- it’s excellent. Every time we’ve had an issue, their support team has been quick to help and walk us through fixes, which makes the bugs much easier to deal with. So far it does what we need, and with their support I’m confident it’ll keep improving.

I upgraded to a paid plan as was having a few issues. Support desk was amazing. Binh answered all my questions and made it super easy to implement onto my Shopify site. Highly recommend.

A Disappointing and Frustrating Experience. I encountered several bothersome bugs in the template editor. The most frustrating issue is the what you see is not what you get problem, where the live email does not always match the preview in the editor. This makes it impossible to trust the tool, forcing you to constantly send test emails to verify every change. Additionally, the customer-facing flow is broken and cannot be fixed. For example, the review page mixes my chosen language with English, and there is no way to edit or correct this. The lack of proper language support is a major flaw. Finally, the support was mediocre. I lost my patience after a few hours of trying to get help, and I don't feel they will provide a timely solution. Due to these unresolved issues, I am looking for an alternative.

Omgeee I was having a hard time trying to get my review to show. I reached out and immediately received assistance. The first person who knew my issue was out of their hands transferred me to Binh. Binh's amazing. Binh helped w| everything from adding the widgets to the correct places, transferring my reviews to the right spots and keeping me informed on what accessibility I have without having to upgrade. [Which I will when I start getting sales]. But thank you so much!! I am relieved and extremely happy!! I will stay using this reviews app & will brag about the service to everyone I know who owns a store. Thank you again!

I was on the free version and I got help in setting up my reviews importing from Klaviyo. Brian went above and beyond and I upgraded to the paid version. Would recommend because the customer support is to good!

Extremely helpful team, great easy app to use and integrate. Super flawless! Would definitely recommend as the best reviews app

Works perfectly, both for soliciting reviews from our own customers, as well as for importing reviews we receive on other platforms. And their support is very helpful!

Amazing help from support adding to collection pages. And Free plan is great. Don't miss out on this one!

What a shit show.... Ask for updated every second minute... And charge money and then ask we for trial...

Good app, and very good and quick customer service if you have any question or trouble to solve. Thank you

I recently discovered the Judge.me app, and it has completely elevated my store! The wide range of customization options lets me design review sections that perfectly match my brand, and the review carousel adds a polished, premium feel to every product page. It’s rare to find an app that combines such top-notch features with equally amazing support. A special shoutout to Tasneem, who went above and beyond to assist me even late at night! That level of dedication speaks volumes. This is definitely an app I see myself using for the long haul. If you’re looking for authenticity, flexibility, and excellent service all in one, Judge.me is the app to trust. Thanks a ton !!! :)

Ron, Brian, and Andrew tag teamed to help diagnosis a website loading issue, which likely isn't even due to the Judge.me app. They provided info to help Shopify support. Also, Ron helped with fixing how my reviews were assigned.

Don't work. When installing the review widget, I always get an error message:" "review_widget" could not be added. There is a problem with the app block. Please contact the app developer.

super quick and helpful service! really good value app compared to ripp off review platforms like feefo and trustpilot

Exceptional! This app has all the features I need. Plus the customer service is very quick and knowledgeable.

De app is best wel eenvoudig te installeren, je kan het e.e.a ook nog wijzigen als je wilt, gewoon super!! Groet, WWW.MADEBYDETJE.COM

Daniel fixed the issue perfectly and seamlessly and QUICKLY! Great service, attention to detail, and effort.

So far, so good. I had an issue setting up my email, but the chat support gave a prompt response and solved it.

We have loved using this review app! Super simple and easy. Love the review function before publishing. Would highly recommend!