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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Ayuda Homes

Jan 15, 2025  on Shopify

The team is very quick to respond and provides assistance promptly whenever required. Amazing support.

Kreationi Design

Jan 15, 2025  on Shopify

Great app and very friendly support! Lorenzo helped me immediately within a few minutes and solved my problem. Thank you very much.

Wasatch Pup

Jan 15, 2025  on Shopify

Chatted with multiple support reps in one day and by far the best support i have gotten from any shopify app!

Jaime Wiles

Jan 15, 2025  on Shopify

I love Judge.me Been using it for a while now on the Awesome plan. I left Shopify for a while to go to Wix so had to stop using judge.me Didn't like Wix so came back to Shopify and am happy to now be back using Judge.me Today I had some issues importing my reviews and Claudio helped me. Amazing customer service. Thank you

Long Beach Candles

Jan 15, 2025  on Shopify

This app is extremely easy to use and whenever I can't figure something out on my own, someone is always able to help me within a few minutes.

FreeTheRoots LLC

Jan 15, 2025  on Shopify

When attempting to use a great widget that Judge.Me recently released, I was dealing with many different technical issues. One of their agents (Hazma) fixed all issues I was experiencing and made sure that the widget was operating exactly how I envisioned it! This will do wonders for conversion rate, thanks again!

Rivaaj Ethnic

Jan 15, 2025  on Shopify

Thank you very much Abderrahman for promptly and successfully implementing the changes. Really appreciate quick turnaround and seamless implementation.

The Best Wine Store

Jan 14, 2025  on Shopify

This was amazing support from Judge.me they answered all my questions in a timely and professional manner, didn't have to repeatedly explain myself, overall awesome experience. Thank You so very much :)

Moebelbox24.de

Jan 14, 2025  on Shopify

What a great app. It really works very well and boosts reputation of your store and your products. Happy to work with it. And customer support is one of the best I have encountered so far on Shopify and that's thanks to my paesano Lorenzo. Anybody curious about judge.me, you're good to go and you should try it.

Aspire Hair

Jan 14, 2025  on Shopify

Great app and great customer support whenever we've needed it. Easy to customise to your brand and our customers find the process of leaving a view quick and simple. Won't be looking elsewhere as Judge.me has everything we need!

SqualOX®

Jan 14, 2025  on Shopify

Me gusta porque es fácil de instalar y tiene muchas opciones para la web. Te resuelven las dudas o problemas rápidamente por chat.

MTB HOPPER

Jan 14, 2025  on Shopify

Really great app with free plan and absolutely powerful with the paid version. And support team is great!

S&L Beauty Company

Jan 14, 2025  on Shopify

Amazing support! Oualid was able to help me with an importing issue from another app. The UI is intuitive

RTG Supply Co

Jan 14, 2025  on Shopify

We are just getting started on shopify and using judge.me for our first customer reviews. While we don't have extensive experience with loads of reviews, this app has been amazing at responding to our questions! They respond to chat requests within seconds and we have received helpful answers on EVERY single question. Super professional staff and amazing support. Functionality of the app seems 100% turnkey so far.

Get Kind

Jan 14, 2025  on Shopify

So I just switched over to the awesome plan and have some bugs made a support request and within five minutes all of my worries have been solved highly recommended

The Pearled Squirrel

Jan 14, 2025  on Shopify

Excellent product and fantastic service - would highly recommend. Shout out to Soulaimane - he was kind and a joy to work with.

Elsewhere Coffee

Jan 14, 2025  on Shopify

Super quick responsive service! They're always happy to help if there is any support required. Love this app.

FROG DOG CO.

Jan 14, 2025  on Shopify

Just installed the app, got stuck, however the support through Soufiane who was available to help me, was invaluable and made the process super easy! thankyou

Gufetto & Co.

Jan 14, 2025  on Shopify

Tuve ciertos problemas tècnicos y el help desk de Judme fue grandioso!!! Eficiente y muy eficaz. Muchas gracias

Floky FR

Jan 14, 2025  on Shopify

Judge.me is great because it provides all reviews widget you need and also at a very cheap cost, compared to the competitors. Also support is very responsive. Mohamed answered me immediately and solved a minor issue in less than 5'.

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