Third class service. I had this app integrated on my website for 1 year; after an year they said my free trail is expired, which was never mentioned before as I always had the free version on. On top of that; they removed the reviews I received during the time; and the widget. Tried getting in touch with the support team multiple times; and they dont seem to be able to fix it; nor even identify the issue. ISSUE: You guys removed my reviews. Simple

Installed but then quickly realized there are better options. Uninstalled but now there's a stupid error showing on my site because Opinew didn't even uninstall properly. Absolute fail.

The support team is very responsive and helpful, and they clearly understand customer needs and value. They assisted me quickly and professionally whenever I needed help. Opinew Product Review is a goood plugin with excellent support behind it.

This app is very easy to use as a reviews app. We have used this app for years and it has been very helpful. Customer service is nice and helpful as well.

The support of this software is terrible. I would not recommend this to anyone. I tried for 4 days to get them to help solve the issues and after several people asking me if there was a problem, no one ever did anything to solve the issue. I gave them access to my site so they could dig deeper but they did nothing. Beware of this company. so far they have not returned my money either.

It was a little hard to figure out at first with some screens not loading. But support was super quick and extremely helpful and I was able to get it all setup.

We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.

Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.

We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!

Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.