Compare Opinew Product Reviews App UGC vs REVIEWS.io Product Reviews

Name: REVIEWS.io Product Reviews
Brand: Reviews.io

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is REVIEWS.io Product Reviews?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

Rating

674 Reviews

671 Reviews

8.7

Pricing

Install App More info

Features

Automated review requests
Customizable widgets
Multi-platform integration
Photo/video reviews
Bulk review import
Review display automation

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

Opinew Product Reviews App UGC screenshot

+ 8 more

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Pros

Easy import of reviews from Amazon, eBay, and AliExpress
Highly customizable review widgets that seamlessly blend with any website theme
24/7 customer support is highly praised for its responsiveness and effectiveness
Offers multiple ways to collect and display reviews, including emails, SMS, and QR codes
Can send automated review requests with options for including coupons to incentivize reviews
Supports rich review content including photos and videos, which can drive more conversions
Integrations available with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, and Rebuy
Positive reviews mention significant sales improvements due to optimized reviews
Users find the app easy to use and are generally satisfied with its functionality

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

Expensive pricing plans, which may not be clearly communicated upfront
Certain features like manual API integration for integrations may require expensive plans
Complaints about leftover code and broken links upon app uninstallation
Inconsistent import results where ratings are imported without corresponding reviews while still counting against the quota
Issues with translation functionality not working properly
Reports of poor customer support experiences for some users, particularly concerning unresolved issues after uninstalling the app
General concerns about hidden costs and lack of transparency in pricing and feature descriptions

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Jul 25, 2017

Aug 05, 2014

Developer

Built by Opinew

Apps:

Average Rating:

4.5

Reviews:

674

Built by Reviews.io

Apps:

Average Rating:

4.3

Reviews:

695

Make Your Choice

Install App More info View alternatives

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare Opinew Product Reviews App UGC vs REVIEWS.io Product Reviews

Opinew Product Reviews App UGC

REVIEWS.io Product Reviews

Opinew Product Reviews App UGC